Acura TL Complaints

3,117 consumer complaints on file.

#11110852July 11, 2018
AIR BAGS
DASHBOARD DEVELOPED A LARGE CRACK THAT ALIGNS WITH THE LEFT SIDE OF THE PASSENGER AIRBAG COMPARTMENT WHILE PARKED. CONCERNED WITH THE INTEGRITY OF THE DASH AND SAFETY OF THE AIRBAG SYSTEM. THE CRACK ALLOWS MOISTURE INTO THE AIRBAG MODULE WHICH CAN CREATE THE RISK OF A FAULTY AIRBAG DEPLOYMENT OR FAILING TO DEPLOY WHICH CAN LEAD TO SEVERE INJURY OR DEATH. MY PASSENGERS REGULARLY INCLUDE MY HUSBAND AND YOUNG SON THAT SITS BEHIND PASSENGER SEAT. THROUGH ONLINE RESEARCH, THIS MATERIAL DEFECT AFFECTS ACURA TL AND TL TYPE S FROM 2004-2008, AND SEVERAL FORUMS INCLUDING HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH/ SHOWS OTHER OWNERS WITH THE SAME EXACT ISSUE. AFTER INVESTIGATING, THIS CRACK CANNOT BE REPAIRED, AND TOTAL DASH REPLACEMENT IS THE ONLY SAFE ALTERNATIVE. MY ACURA HAS ONLY ONE OWNER, PARKED UNDER CARPORT, KEPT IN EXCELLENT CONDITION, 91,000 MILES, WITH ALL DEALERSHIP MAINTENANCE RECORDS FOR THE PAST 12.5 YEARS. I AM NOT LOOKING FOR ANYTHING FURTHER THAN A REPLACEMENT DASHBOARD TO BE INSTALLED BY MANUFACTURER AT THIS TIME DUE TO MY EXTREME CONCERN FOR MY PASSENGERS' SAFETY. AIRBAGS ARE VERY DANGEROUS AND CAN CAUSE SERIOUS INJURY SO NO NEED TO HAVE AN EXPOSED AIRBAG SAFETY ISSUE UNATTENDED. I WOULD LIKE RESOLUTION ASAP FROM MANUFACTURER. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110410July 10, 2018
UNKNOWN OR OTHER
THE DASH BOARD IS CRACKING WHERE THE AIR BAG IS AT LITTLE BY LITTLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110248July 9, 2018
STEERING
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE STEERING WHEEL WAS RE-ATTACHED. THE TECHNICIAN WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE. THE CONTACT CALLED FOUNTAIN ACURA (8785 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109696July 5, 2018
STRUCTURE:BODY
THE PASSENGER SIDE SUBFRAME HAS RUST DAMAGE. THE DRIVER SIDE SUBFRAME DOES NOT HAVE RUST DAMAGE. THE RUST DAMAGE IS OCCURRING FROM THE TOP OF THE FRAME, CAUSED BY THE AIR CONDITIONER DRAINAGE LINE DRIPPING ON TOP OF THE FRAME. ACURA DEALERSHIPS ARE SEEING MORE AND MORE OF THE OLDER VEHICLES COMING INTO SHOPS WITH THIS DEFECT. THE 2000 HONDA ACCORD HAS THE SAME PROBLEM AND WAS REPORTED IN 2009. SO FAR MY CAR HAS NOT FALLEN APART, AND WILL SOON HAVE PROBLEM REPAIRED. I EXPECT HONDA/ACURA TO DO THE RIGHT THING AND REPAIR/RECALL AND FIX THE PROBLEM. REFERENCE THE CHANNEL 5 INVESTIGATIONS IN CLEVELAND OHIO ON YOU TUBE FOR HONDA RUST PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109702July 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SPRINGFIELD ACURA (243 US-22, SPRINGFIELD TOWNSHIP, NJ 07081) AND THEY CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105358July 3, 2018
AIR BAGS
THE DASHBOARD, IN THE AREAS OF THE FRONT PASSENGER-SIDE AIRBAG, IF BEGINNING TO CRACK. DUE TO THE CRACK APPEARING IN A STRAIGHT LINE, SEEMING TO OUTLINE THE AIRBAG LOCATED UNDER THE DASH, I BELIEVE IT TO BE A DEFECT WITH THE AIRBAG. I HAVE CONTACTED MY LOCAL ACURA DEALER AND AM WAITING FOR THEM TO NOTIFY ME REGARDING "NEXT STEPS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104693June 29, 2018
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE THE VEHICLE WAS STATIONARY, THE DASHBOARD ON THE PASSENGER SIDE (NEAR THE AIR BAG) FRACTURED FROM THE WINDSHIELD DOWN TO THE GLOVE COMPARTMENT. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A COSMETIC CONCERN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104197June 27, 2018
ELECTRICAL SYSTEM, STEERING
THE WARNING LIGHTS CAME ON AND THEN THE STEERING COMPLETELY WENT OUT WHILE DRIVING. THIS WAS A VERY DANGEROUS SITUATION. MY WIFE WAS BARELY ABLE TO GET THE CAR OFF THE ROAD. THIS HAPPENED TWICE. THE FIRST TIME, THE SERVICE DEPARTMENT REPLACED THE BATTERY AND TWO DAYS LATER IT HAPPENED AGAIN. IT TURNED OUT TO BE THE EPS MODULE. THIS WAS VERY SCARY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103729June 25, 2018
ELECTRICAL SYSTEM
THE BATTERY ON THIS CAR DRAINS DUE TO A FACTORY FAULTY HFL UNIT. THIS CAUSES EVEN A NEW BATTERY TO BE DRAINED AND THEN LEFT MY WIFE STRANDED ON SEVERAL OCCASION. WE ORIGINALLY THOUGHT THE ISSUE WAS THE BATTERY. ACURA REPLACED THE BATTERY EVEN THOUGH IT WAS ONLY 2 YEARS OLD RATHER THAN FIXING THE REAL PROBLEM. NOW THE CAR IS NO LONGER UNDER WARRANTY BUT WE HAVE TO REPLACE THE BATTERY EVERY COUPLE OF YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103800June 25, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HANDSFREE LINK STOPPED WORKING IN 2016. I CONSIDER THIS A SAFETY HAZARD IN ITSELF SINCE THAT WAS THE MAIN REASON I PURCHASED A VEHICLE WITH HFL. THE BATTERY THEN STARTED DYING WHEN I DID NOT DRIVE THE CAR FOR 2-3 DAYS CAUSING FREQUENT BATTERY REPLACEMENTS. IT'S ESCALATED TO WHERE NOW WITH A BRAND NEW BATTERY, IF I DO NOT DRIVE THE CAR IN A 24 HOUR PERIOD, THE CAR IS DEAD THE NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101274June 11, 2018
UNKNOWN OR OTHER
THE DASHBOARD OF MY 2005 ACURA TL HAS DEVELOPED FOUR MAJOR CRACKS. TWO OF THEM ARE OVER THE PASSENGER AIRBAG COMPARTMENT. THE PASSENGER AIRBAG WARNING LIGHT APPEARS WHENEVER SOMEONE SITS IN THE PASSENGER SEAT. THE ACURA DEALER REFUSES TO CORRECT THE PROBLEM UNLESS I PAY THE FULL REPAIR COST. I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE. IT HAS NEVER BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100330June 7, 2018
SUSPENSION
THE AFTERMARKET ULTRA-POWER K500117 {#51210SEPA01} (ECONOMY) BALL JOINT REPRESENTS A SEVERE SAFETY HAZARD. IT CAN RESULT IN SEPARATION OF THE LOWER CONTROL ARM. THE JPG ULTRA-POWER K500117 {#51210SEPA01} (ECONOMY) AFTER FAILURE SHOWS THE LOWER CONTROL BUSHING RIPPED FROM THE LLOWER CONTROL ARM. JPG BECK/ARNLEY 1027932 BUSHING CLOSE-UP IS IDENTICAL DESIGN AS THE ACURA OEM PART. THIS BUSHING IS PRESSED INTO THE CONTROL ARM FROM THE TOP. FROM THE FACTORY, ONCE THE BALL JOINT IS IN PLACE, THE RETAINER NUT HOLDS BOTH THE BALL JOINT AND BUSHING SECURELY IN THE CONTROL ARM. THE FACTORY FLANGED NUT IS LARGER THAN THE BUSHING DIAMETER AS TO ENSURE CONTACT WITH THE CONTROL ARM UNDERSIDE. OBSERVE THE NUT IN .JPG ULTRA-POWER K500117 {#51210SEPA01} (ECONOMY)'S. IT IS A STANDARD LOCK NUT. THE DIAMETER IS TOO SMALL. IT MAKES NO CONTACT WITH THE CONTROL ARM, BUT RATHER SEATS DIRECTLY TO THE BUSHING. THE BUSHING IS ONLY PRESSED IN, AND WILL EVENTUALLY PULL OUT. AS CAN BE SEEN IN THE AFTER FAILURE PICTURE, THERE IS NO WAY THE NUT COULD HOLD THE BALL JOINT AND BUSHING IN PLACE AS ACURA (HONDA) DESIGNED IT TO DO. PLEASE LOOK AT THE NUT OF THE MOOG K500117 AS AN EXAMPLE OF A CORRECTLY DESIGNED BALL JOINT AND NUT, AND HOW THE NUT IS FLANGED. THIS IS THE CORRECT STYLE NUT AS IT WILL MAKE CONTACT WITH THE LOWER CONTROL ARM INSTEAD OF ONLY THE PRESSED IN BUSHING. IT CAN BE EASILY SEEN IN THE SECOND PICTURE THAT THE NUT IS CLEARLY SMALLER THAN THE CONTROL ARM BUSHING. ORDER NUMBER 82540335 THROUGH ROCK AUTO WAS PURCHASED ON 4/12/2018. THE BALL JOINT, BUSHING AND NUT SIMPLY PULLED OUT. THE LOWER CONTROL ARM IS DESTROYED, AS IS THE CV AXLE. DAMAGE TO THE FENDER AND FENDER SKIRT AS WELL. IT IS FORTUNATE THIS FAILURE HAPPENED WHILE TURNING INTO A PARKING LOT RATHER THAN AT HIGHWAY SPEEDS JUST MOMENTS BEFORE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11099302June 2, 2018
ENGINE
CAR WENT IN FOR 100K SERVICE. VEHICLE WAS DIAGNOSED AS ALSO NEEDING VALVE ADJUSTMENT. WHILE VALVES WERE BEING ADJUSTED A BAD CAMSHAFT WAS IDENTIFIED AS CAUSE OF NOISE. I PAID TO HAVE CAMSHAFT REPLACED BUT HAVE BEEN IN AUTOMOTIVE FIELD 50 YEARS SO I KNOW UNLESS THERE IS A PROBLEM THIS IS NOT A NORMAL WEAR ITEM.. I ASKED FOR THE OLD PARTS AFTER THE REPAIR. INSPECTION OF THE OLD CAMSHAFT SHOWED ONLY ONE LOB HAD UNUSUAL WEAR WHICH AGAIN IS UNUSUAL. I DID A ROCKWELL HARDNESS TEST ON THE SUSPECT LOBE AND THE VERY NEXT LOBE AND FOUND A SIGNIFICANT DIFFERENCE IN HARDNESS. THE NON WORN LOB WAS 47.9C AND THE FAILED LOB MEASURED 42C. I LOOKED ON LINE AND NOTICED MANY OTHER ACURA/HONDA OWNERS HAD POSTED MESSAGES ABOUT THE SAME FAILURES. I CONTACTED HONDA CUSTOMER SERVICE AND GAVE THEM THIS SAME INFORMATION. ABOUT THREE WEEKS LATER I RECEIVED A CALL LETTING ME KNOW THEY DIDN'T,T FEEL RESPONSIBLE BECAUSE THE CAR IS OUT OF WARRANTY AND I USED A HONDA DEALER FOR THE REPAIR RATHER THAN AN ACURA DEALER. I DON'T UNDERSTAND THE THE SECOND EXCUSE BECAUSE THE ENGINES IN BOTH THESE VEHICLES ARE PRETTY MUCH THE SAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099190June 1, 2018
AIR BAGS, UNKNOWN OR OTHER
THERE IS A LARGE CRACK (ROUGHLY 10 IN.) ON THE LEFT SIDE OF THE DASHBOARD. BELOW THE CRACK IS WHERE THE PASSENGER AIR BAG IS LOCATED. UPON FURTHER RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM IN ACURA TL PRODUCTION (2004-2007). SINCE THE PASSENGER AIR BAG IS LOCATED RIGHT BELOW THE CRACK, THERE IS A POSSIBILITY THAT THE DEPLOYMENT MAY BE COMPROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097787May 24, 2018
POWER TRAIN
LAST WEEKEND I WAS DRIVING IN THE HIGHWAY ALL SUDDEN MY CAR LOSE POWER AND THE TRANSMISSION BECAME NOT ENGAGED WITH ENGINE AND ALMOST GOT INTO A MAJOR ACCIDENT. THE CAR WAS PERFORMED PERFECTLY BEFORE THAT. I KEPT THE CAR IN TOP CONDITION NEVER HAD ANY ISSUES. SO THE CAR WAS TOWED HOME AND I TRIED TO DIAGNOSE THE ISSUE AND FOUND OUT THAT THE TRAMISSION FILTER WAS BAD AND THE LOOSE FILTER COMPONENTS GOT STUCK IN THE AFTER FILTER HOSE BOLT. ACCORDING TO THE OWNERS MANUAL TRANSMISSION FILTER DOES NOT HAVE ANY MAINTENANCE SCHEDULED TO CHANGE THE FILTER. MY CAR HAS ABOUT 170,000 MILES. WHEN THE FILTER GETS OLD AND BECOME BRITTLE AND BREAKS APART AND BLOCK THE FLUID PASSAGE CAUSES MY TRAMISSION TO FAIL. PLEASE SEE ATTACHED FOR THE PICTURES WITH FILTER MATERIAL STUCK IN THE FILTER BOLT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097035May 21, 2018
AIR BAGS, UNKNOWN OR OTHER
I HAVE A 2008 ACURA TL-S, IT IS GARAGED AT NIGHT AND I DO MY BEST TO TAKE CARE OF IT. THE OTHER DAY I DEVELOPED TWO CRACKS RUNNING FROM THE WINDSHIELD TO THE GLOVEBOX, ALONG THE EDGES OF THE AIRBAG. I DIDN'T NOTICE THEM UNTIL I GOT HOME LAST NIGHT, BUT THEY ARE QUITE NOTICEABLE. I HAVE READ ABOUT SEVERAL OTHER COMPLAINTS O THIS HAPPENING TO ACURA'S AND I AM WONDERING WHY AND WHAT CAN BE DONE ABOUT THIS. WILL THIS IMPACT THE AIRBAG OPERATIONS AND MAYBE IMPACT WAS A BAD CHOICE OF WORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096902May 20, 2018
POWER TRAIN
ONE OF THE FRONT AXLES SHEARED (BROKE IN HALF). THIS HAPPENED WHEN THE CAR STARTED MOVING FORWARD WHEN THE LIGHT TURNED GREEN. AN ACCIDENT DIDN'T RESULT BUT IF THIS HAD HAPPENED WHILE THE CAR WAS MOVING IT WOULD HAVE BEEN VERY BAD. THE MECHANIC SUGGESTED THE AXLE WAS MADE WITH WEAK METAL. THE CAR HAD 122,000 MILES ON IT AND HAS SINCE BEEN SOLD TO CARMAX. THE OTHER FRONT AXLE HAS NOT BEEN REPLACED BUT LIKELY IS MADE OF THE SAME WEAK METAL. I HAVE THE BROKEN AXLE AND WILL SAVE IT FOR ANOTHER MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096464May 17, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR TURNED OFF AND WOULD NOT START BACK. SECURITY LIGHT FLASHES. WILL NOT CHANGE OUR OF PARK. ENGINEERS TURNS OVER BUT WILL NOT FIRE. FUEL PUMP WILL NOT COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093624May 14, 2018
AIR BAGS, STEERING
WHILE DRIVING THE ELECTRIC POWER STEERING BECAME TIGHT AND COULDN'T MOVE STEERING WHEEL LEFT OR RIGHT. THE ELECTRIC POWER STEERING CONTROL MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093259May 10, 2018
UNKNOWN OR OTHER
DASH IS CRACKING, OVER THE PASSENGER SIDE AIR BAG. SEEMS LIKE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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