Acura TL Complaints

3,117 consumer complaints on file.

#10139015October 7, 2005
TIRES:SIDEWALL
I OWN A NEW ACURA TL WHICH HAS BRIDGSTONE TURANZA EL 42 235/45-17 TIRES AS OEM. FROM THE BEGINNING IT BECAME CLEAR THE TIRES ARE DANGEROUS. THEY HYDROPLANE ON WET SURFACES, SKID EASILY ON RESIDUAL ROAD SAND. THE RIGHT FRONT AND REAR SIDEWALLS FAILED--ONE WITH AN EGG SHAPED BUBBLE AND THE OTHER WITH A DEEP CUT--DESPITE NO EVIDENCE THAT I STRUCK A CURB OR POTHOLE ETC. BOTH TIRES WERE LIKELY TO BLOW OUT WITH CONTINUED DRIVING. SURVEYS BY TIRE RACK INDICATE THESE TIRES ARE ALSO VERY DANGEROUS IN THE WINTER, WHICH IS ABOUT TO HAPPEN HERE IN THE NORTHEAST WHERE I LIVE. THESE TIRES ALSO "COLDSPOT" AFTER BEING PARKED FOR A WHILE, SOMETIME CAUSING THE CAR TO STEER POORLY. THE DEALER COULD ONLY REPLACE THE BAD TIRES ON A "ROAD HAZARD" WARRANTY, DESPITE MY MANY COMPLAINTS TO BOTH ACURA AND THE PARENT COMPANY HONDA USA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138448October 4, 2005
TIRES
I'M VERY UPSET ABOUT THE OEM TIRES ON MY 2005 ACURA. I'VE HAD IT SINCE MARCH OF THIS YEAR AND COMPLAINED FROM THE BEGINNING THAT THE TIRES SHOULD BE REPLACED BECAUSE OF THE FLAT SPOTTING AND VIBRATION. I COMPLAINED TO ACURA IN CALIFORNIA WHO HAD MY CAR IN TWICE SO FAR. THEY ACKNOWLEDGE THE VIBRATION IN MANY OF THEIR TLS BUT WON'T REPLACE THE TIRES. THEY PLACED A SMALL DAMPENING RUBBER BY THE ENGINE MOUNT BUT IT'S STILL VERY OBVIOUS AND VERY ANNOYING. WE AS CITIZENS COME TO YOU AS A LAST RESORT MANY TIMES TO VOICE OUR CONCERNS OVER SAFETY ISSUES. I CANNOT BELIEVE THAT WITH ALL THE NUMEROUS COMPLAINTS FOR OVER TWO YEARS NOW ABOUT THESE TIRES FAILING, VIBRATING AND VERY PREMATURE WEAR FROM NEW CAR BUYERS ALL OVER THE COUNTRY, NOBODY THERE IS DOING THERE JOB! ACURA AND BRIDGESTONE SHOULD BE MADE TO REPLACE ALL BRIDGESTONE TURANZA EL42 TIRES IMMEDIATELY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138488October 4, 2005
STRUCTURE
MY CAR MAKES A LOUD CLUNK WHEN I AM BACKING OUT OF A PARKING PLACE OR DRIVEWAY AND TURN THE WHEEL AND APPLY THE BRAKES. I BROUGHT THE CAR INTO THE ACURA DEALER AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM AND THAT IT IS CHARACTERISTIC OF THIS MODEL AND ALSO THE MDX THAT WAS MADE THAT YEAR. I WAS TOLD THERE WAS NOTHING WRONG WITH MY CAR, HOWEVER, HOW DO I RESELL THE CAR WITH SUCH A NOISE PRESENT? I FEEL THERE SHOULD BE A RECALL AND THE PROBLEM FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138534October 4, 2005
ELECTRICAL SYSTEM
2. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138313October 1, 2005
AIR BAGS
SRS LIGHT COMES ON. I HAVE THE ACURA EXTENDED WARRANTY AND I HAVE GONE TO SEVERAL DEALERSHIPS AND THEY ALL TELL ME THAT THE SRS LIGHT IS NOT COVERED FOR 02 BUT IT WAS FOR 03? WHAT IS THE PURPOSE OF AN EXTENDED WARRANTY IF NO ONE WILL HONOR IT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137623September 26, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT: THE CONSUMER FILED A PREVIOUS COMPLAINT ON THE SRS OF THE AIRBAG, ODI 10137149 . THE CONSUMER REFUSED TO ADD THIS INFORMATION TO HER PREVIOUS COMPLAINT AND WISHED TO FILE A SEPARATE COMPLAINT ON THE SAME VEHICLE. THE CONSUMER WAS HAVING PROBLEMS WITH THE BLOWER MOTOR RESISTOR THAT WENT TO THE HEATER, THE AIR CONDITIONER, AND WITH THE WIRING HARNESS UNDER THE DASHBOARD. THE WIRES MELTED. THE CONSUMER DID NOT SEE FLAMES, BUT FELT THERE WAS A FIRE. THE CONSUMER TOOK VEHICLE TO A DEALERSHIP WHERE SHE WAS TOLD IT WAS A SAFETY ISSUE. THE CONSUMER CONTACTED HONDA MANUFACTURER, WHO WAS SUPPOSE TO CALL THE CONSUMER BACK. THERE HAVE BEEN NO REPAIRS AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137149September 20, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: 2002 ACURA 3.2 TL. THE CONSUMER STATES THE SRS INDICATOR LIGHT COMES ON. THE DEALERSHIP STATES IT IS A FAULTY OPDS UNIT. THE PROBLEM HAS NOT BEEN FIXED. THERE IS A SERVICE BULLETIN FOR THIS. THE LIGHT CAME ON APPROXIMATELY 2 MONTHS AGO AND HAS NOT GONE OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136876September 18, 2005
TIRES
I HAVE CALLED THE ACURA CUSTOMER SERVICE NUMBER AND DID NOT GET THROUGH WITH ANYONE. MY 2004 ACURA TL HAS A CONSISTENT VIBRATION PROBLEM WHEN THE CAR IS RUNNING BETWEEN 50 AND 60 MPH. THE VIBRATION SEEMS TO COME FROM THE FRONT OF THE CAR. I REPORTED THE PROBLEM TO THE ACURA DEALER AND THEY HAVE ASSURED ME THE PROBLEM WAS WITH THE TIRES. I ALSO HAD A SECOND OPINION FROM ANOTHER DEALERSHIP WHOM ALSO ASSURED ME THE PROBLEM ARE THE TIRES. I FIND THAT THIS IS A VERY COMMON ISSUE WITH THE BRIDGESTONE TIRES, AND I FEEL THAT THESE TIRES ARE UNSAFE AND ACURA/BRIDEGSTONE SHOULD RECALL AND REPLACE THESE TIRES. THE CONSUMERS SHOULD NOT HAVE TO PAY TO REPLACE THESE TIRES. MY CAR HAS ABOUT 10,000 MILES AND THIS IS A REAL PROBLEM FOR CONSUMERS WHO JUST PURCHASED A BRAND NEW VEHICLE TO HAVE TO WORRY ABOUT TIRES, WHICH I FEEL MAY HAVE A DESIGN OR MANUFACTURING DEFECT CAUSING A VIBRATION IN THE CAR. THIS MAY LEAD TO ACCIDENTS AND I ALSO KNOW THAT THERE ARE MANY OTHER 2004 ACURA OWNERS COMPLAINING ABOUT THE SAME PROBLEM. I HOPE THIS PROBLEM GETS RESOLVED AS SOON AS POSSIBLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136468September 14, 2005
AIR BAGS
I HAVE BEEN INVOLVED IN TWO CAR ACCIDENTS WHERE I WAS HIT FROM BEHIND AND MY AIRBAGS DID NOT DEPLOY. IN THE SECOND ACCIDENT MY CAR WAS TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10135757September 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE PROBLEM IS: AT CERTAIN COMBINATIONS OF RPM AND SPEED, THE ENGINE LABORS. IT CAUSES EXCESSIVE VIBRATIONS, WHICH CONTINUE UNTIL EITHER THE SPEED OR RPM IS CHANGED. IT IS NOT RELATED TO TRAVELING UP OR DOWN AN INCLINE. TAKEN TO ACURA DEALERSHIP SEVERAL TIMES AND THEY STATED THEY WERE UNABLE TO REPRODUCE THE PROBLEM BUT NOTED THAT IT SHIFTED HARD ON 1-2 UPSHIFT AND FLUSHED THE TRANSMISSION SYSTEM. THIS DID NOT FIX THE VIBRATION. WHEN I TOOK THE CAR BACK IN FOR SAME PROBLEM THEY STATED THE FRONT BRAKE ROTORS WERE WARPED AND REPLACED FRONT BRAKE ROTORS AND PADS. TOOK CAR BACK TO DEALERSHIP WITH SAME PROBLEM AGAIN AND THE TIRES WERE THEN BALANCED. PROBLEM CONTINUED SO I DETERMINED THEY COULDN'T FIND THE PROBLEM AND GAVE UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135268September 3, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
INCIDENTS STARTED OCCURRING IMMEDIATELY AFTER PURCHASE OF CAR. TRUNK LID SPRINGS DO NOT HAVE SUFFICIENT TENSION, SUCH THAT WHEN WE OPEN THE TRUNK ON EVEN A SLIGHT HILL THE TRUNK LID MAY STAY UP FOR A FEW SECONDS, BUT SLAMS SHUT EITHER IMMEDIATELY, AFTER SOMETHING OF WEIGHT IS PUT IN THE TRUNK, OR IF A BREEZE COMES UP. THIS HAS OCCURRED SEVERAL TIMES TO MY WIFE AND ME, RESULTING IN THE TRUNK LID HITTING OUR HEAD OR SPINE WITH SUFFICIENT FORCE TO CAUSE SIGNIFICANT PAIN AND A WOUND. IF THIS HAPPENED TO A YOUNG CHILD, IT COULD RESULT IN SERIOUS INJURY. ACURA REPLACED ONE SPRING WITH A STRONGER ONE, BUT THAT HAS DONE ALMOST NOTHING TO HELP. THE SERVICE MANAGER AT THE DEALER ALSO CHECKED OTHER '05 ACURA TL MODELS AND THEY DID THE SAME THING. HE ACKNOWLEDGED IT IS A SAFETY ISSUE AND SAID HE WOULD REPORT IT TO ACURA. THE DEALER WAS UNABLE TO MAKE ANY FURTHER ADJUSTMENTS TO THE SPRINGS. I COMPLAINED TO ACURA CUSTOMER SERVICE AND THEY ACKNOWLEDGED THEY HAVE HAD SIMILAR REPORTS. HOWEVER, THEY SAID THEY DID NOT HAVE A SUFFICIENT NUMBER TO JUSTIFY A RECALL OR TO EVEN COME UP WITH A SOLUTION. THUS I AM CONTACTING YOU. THIS IS DEFINITELY A SAFETY HAZARD AND APPEARS TO APPLY TO ALL 2005 ACURA TL'S (AT LEAST A REPRESENTATIVE SAMPLE AT THE DEALER). WE NOW HAVE TO HOLD UP THE TRUNK LID WITH ONE HAND WHILE PUTTING ANYTHING IN THE TRUNK WHILE ON EVEN A SLIGHT INCLINE. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10134983August 31, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
INSPECTION OF TWO FRONT LOWER BALL JOINTS FOUND TO BE WORN OUT. VEHICLE HAS LESS THAN 75,000 MILES. IN THE WORST CASE, THE BALL JOINT COULD SEPARATE CAUSING THE FRONT SUSPENSION TO COLLAPSE. THIS WOULD RESULT IN AN ABRUPT VEHICLE DECELERATION AND A SUDDEN LOSS OF POWER. ALSO STEERING CONTROLLABILITY WOULD GREATLY BE REDUCED. THE PARTS ARE BEING REPLACED AND THE OLD PARTS WILL BE RETAINED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134408August 28, 2005
TIRES:SIDEWALL
THIS COMPLAINT REFERS TO THE ORIGINAL EQUIPMENT TIRES (BRIDGESTONE EL-42, 235/45-17 93W ) SUPPLIED ON THE 2004 ACURA TL WITH 5 SPEED AUTOMATIC TRANSMISSION. AFTER JUST A SHORT TIME I HAVE FOUND THIS TIRE TO BE ENTIRELY UNSAFE AND UNSUITABLE TO THIS VEHICLE. I BELIEVE THAT BOTH ACURA AND BRIDGESTONE SHOULD BE HELD RESPONSIBLE FOR REPLACING THIS TIRE ON ALL EXISTING VEHICLES. THIS TIRE EXHIBITS UNSAFE CHARACTERISTICS IN WET WEATHER AND ON SNOW. AT ABOUT 14,000 MILES WE JUST HAD A FLAT TIRE ON A HIGHWAY AND WHEN WE TOOK IT FOR FIXING WE WERE TOLD THAT THE SIDEWALL HAS COLLAPSED (AND LOOKS LIKE A BUBBLE) AND THAT WE CAN NO LONGER USE IT AS IT WILL EXPLODE. WE MUST REPLACE IT AFTER RIDING OVER A NAIL. WE BELIEVE THE SIDEWALL SHOULD BE REINFORCED MORE TO WITHHOLD DRIVING ON A FLAT TO SAFETY WITHOUT HAVING TO REPLACE IT. FROM A RIDE QUALITY POINT OF VIEW THE TIRE IS ALSO UNSATISFACTORY IN THAT IT FLAT SPOTS EVERY MORNING, LEADING TO VIBRATIONS DURING OUR DRIVE. I ALSO UNDERSTAND THAT THERE MAY BE AN ISSUE REGARDING THE RATING AS AN "ALL SEASON TIRE" WITH MANY OWNERS REPORTING THAT THIS TIRE IS VIRTUALLY USELESS IN ANY KIND OF SNOW CONDITIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130342August 26, 2005
TIRES
DT: THE REAR PASSENGER SIDE TIRE WENT FLAT. THERE WAS NO INDICATION THAT IT WAS FLAT. CONSUMER COULD NOT FEEL THAT THE TIRE WAS FLAT. IF HE HAD DRIVEN ANOTHER 20 MILES ON THE HIGHWAY THE TIRE WOULD HAVE COME OFF OF THE VEHICLE. CONSUMER WAS CONCERNED BECAUSE IT COULD NOT BE SENSED FROM INSIDE THE VEHICLE. THE TIRE WENT FLAT DUE TO A NAIL PUNCTURE.*AK THE SIDEWALL OF THE TIRE WAS WORN. THE CONSUMER STATED THE TIRES ARE LOW PROFILE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135629August 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER REIMBURSEMENT REQUEST FOR TRANSMISSION REPLACEMENT ON THE 2001 ACURA 3.2TL.***NO ANSWER REQUIRED***. *MR THE ACURA DEALERSHIP PERFORMED AN OEM TRANSMISSION JET KIT UPDATE RECALL ON THE VEHICLE, BUT SINCE HE VEHICLE HAD OVER 15000 MILES THE RECALL REQUIRED THAT THE TRANSMISSION BE REPLACED BECAUSE THE GEARS WERE CHIPPED/BROKEN. ACURA REFUSED TO HONOR THIS PORTION OF THE OEM TRANSMISSION RECALL 04V176000 . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130118August 23, 2005
TIRES
DT: THERE WERE ORIGINAL TIRES ON THE VEHICLE. THE REAR PASSENGER TIRE WAS SMOKING AND WENT COMPLETELY FLAT WHILE DRIVING AT 60-65 MPH. IT DAMAGED THE RIM. THE DEALERSHIP GAVE THE CONSUMER THE NUMBER FOR THE MANUFACTURER AND THEY TOLD HER THAT THE TIRE WAS TESTED AND IT WAS NOT DEFECTIVE. THIS WAS CAUSED BY A NAIL PUNCTURE. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133820August 22, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE ACCELERATOR PEDAL STUCK. THIS STARTED IN NOVEMBER 2004. IT WAS AN INTERMITTENT PROBLEM. THE CONSUMER TOOK VEHICLE TO THE DEALER, THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. WHILE DRIVING IN JULY 2005 THE ACCELERATOR PEDAL STUCK AND WOULD NOT RELEASE. THERE WAS NO ACCIDENT. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND THEY CONTACTED AN ENGINEER TO EXAMINE THE VEHICLE. THE ENGINEER FOUND THAT A SCREW CAME OUT OF THE PART THAT PERTAINED TO THE CRUISE CONTROL AND THE ACCELERATOR CONNECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133845August 22, 2005
TIRES
THE REAR TIRES ON A 2005 ACURA TL LOST ALL THIR TREAD WITH ONLY 8000 MILE ON THE ODOMETER. THE TIRES SUPPLIED BY THE VEHICLE MANUFACTURER WERE BRIDGESTONE TURANZA EL42 P235 45 R17 WITH A TREAD WEAR RATING OF 260. THE TIRES WERE ROTATED BY THE ACURA DEALER AT 4000 MILES AND NO UNUSUAL WARE WAS REPORTED. THIS TOTALLY UNEXPECTED RAPID WEAR RESULTED IN THE VEHICLE BECOMING UNSTABLE ON WET PAVEMENT. THIS COULD HAVE RESULTED IN LOSS OF CONTROL. THE EXTREME TIRE WEAR PROBLEM WAS FOUND WHEN INVESTIGATING THE VEHICLE STABILITY PROBLEM. THESE TIRES ARE EITHER TOTALLY UNSUITABLE FOR THIS VEHICLE AND SHOULD HAVE NEVER BEEN PROVIDED BY THE MANUFACTURER OR THE REAR SUSPENSION OF THE VEHICLE WAS NOT PROPERLY DESIGNED FOR THE VEHICLE. ALL ACURA TL CARS WITH THESE TIRES SHOULD BE RECALLED AND THE TIRES REPLACED. IT SHOULD BE NOTED THAT RECENT VEHICLES ARE BEING SHIPPED WITH MICHELIN PILOT HX MXM4 TIRES SO THE MANUFACTURER APPEARS TO BE AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132898August 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: TRANSMISSION FAILED TWICE. IN 06-2004 THE FIRST TIME TRANSMISSION FAILED. THE CONSUMER COULD FEEL THAT THE GEAR SHIFT DID NOT SHIFT SMOOTHLY. THE CONSUMER FOUND OUT THAT THERE HAD BEEN A RECALL ON THE TRANSMISSION. THE TRANSMISSION HAD BEEN REPLACED IN 7-2004. THE SECOND TIME THE TRANSMISSION FAILED WAS ON 8-15-05. THE DEALERSHIP REPLACED THE TRANSMISSION AGAIN. THE VEHICLE WAS STILL UNDER WARRANTY. WHEN SHE CONTACTED THE MANUFACTURER, THEY TOLD HER THAT IF SHE DID NOT FEEL SAFE SHE SHOULD SELL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131887August 8, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
VEHICLE IS A 2000 ACURA 3.2TL WITH 25,000 MILES. CAR "IMMOBILIZER" (ANTI-THEFT) SYSTEM ACTIVATED PREVENTING CAR FROM STARTING. ALL KEYS LOCKED OUT, SO SYSTEM ITSELF AT FAULT. THERE WAS NO ATTEMPT TO STEAL CAR (IT WAS PARKED IN GARAGE AT THE TIME). IF THIS HAD HAPPENED IN A REMOTE AREA, DRIVER AND PASSENGERS WOULD HAVE BEEN STRANDED. ACURA SAID THAT THE ONLY SOLUTION WAS TO HAVE CAR TOWED TO DEALERSHIP. I BELIEVE THE ANTI-THEFT SYSTEM IS FAULTY AND SHOULD BE RECALLED FOR REPLACEMENT OR REMOVAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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