Acura TL Complaints

3,117 consumer complaints on file.

#10209903November 26, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY CAR (ACURA TL 2006) CAUGHT FIRE ON 11/09/2007 AT 10:00PM CST WHILE PASSING BY A MCDONALDS DRIVE THROUGH; AT 6233 N BROADWAY, CHICAGO IL. THE MCDONALDS CASHIER FIRST NOTICED THE SMOKE COMING OUT OF THE HOOD AND POINTED IT OUT TO ME. I PULLED THE CAR IN THE PARKING LOT AND TRIED TO PUT OUT THE FIRE WITH MY JACKET BUT IT ONLY GREW BIGGER. A STANDING BY POLICE OFFICER NOTICED THE INCIDENT AND PULLED ME AWAY FROM THE CAR. 911WAS CALLED AND THE FIRE DEPARTMENT ARRIVED IN 2 MINUTES. THE CAR BURNED DURING THAT TIME. THE FIREMEN WERE ABLE TO PUT OUT THE FIRE. ACURA IS REFUSING TO ACCEPT THIS AS POTENTIAL DEFECT IN THEIR CAR. THIS IS CLEARLY AN EXAMPLE OF A BADLY MANUFACTURED VEHICLE THAT JEOPARDIZED MY LIFE AND THE LIFE OF PEOPLE AROUND THE CAR. I WOULD LIKE TO REQUEST THAT AN INVESTIGATION BE INITIATED AND ACURA BE HELD RESPONSIBLE FOR THIS. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10209660November 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA 3.2TL. WHILE DRIVING AT AN UNKNOWN SPEED, THE GEAR SHIFTED INTO NEUTRAL. THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS REPAIRED INCORRECTLY BEFORE, THEREFORE, THEY WOULD REPLACE THE TRANSMISSION FOR FREE. THE DEALER KEPT THE VEHICLE FOR FOUR WEEKS, BUT DID NOT MAKE ANY REPAIRS BECAUSE THE PARTS WERE TAKING A LONG TIME TO ORDER. THEY WOULD NOT RETURN THE CONTACT'S PHONE CALLS. THE DEALER STILL HAS POSSESSION OF THE VEHICLE. SHE NOTIFIED THE MANUFACTURER, BUT THEY WOULD NOT CALL HER BACK AS WELL. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,188.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209341November 19, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:TAIL LIGHTS
I HAVE HAD TWO OCCASION NOW WHERE THE BRAKE LIGHT SWITCH HAS FAILED IN MY 1999 ACURA TL. THIS HAPPENS WHILE DRIVING LEAVING THE CAR WITH NO BRAKE LIGHTS. TO GO ALONG WITH THIS THE RIGHT TAIL LIGHT GOES OUT AT LEAST TWICE A YEAR EVERY YEAR SINCE I'VE OWNED THE CAR WHICH I BELIEVE IS RELATED. THIS IS UNSAFE AND VERY COSTLY TODAY'S BRAKE LIGHT SWITCH REPAIR IS $231.01. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208923November 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA TL TRANSMISSION FAILURE. I FELT A LURCH IN THE VEHICLE ONE DAY AND WAS TOLD THE NEXT DAY BY THE ACURA DEALERSHIP THAT THE TRANSMISSION NEED TO BE REPLACED. I RESEARCHED ON LINE AND DETERMINE THAT THERE WAS A RECALL ON "SOME" 2003 ACURA TL'S BUT MINE WAS NOT INCLUDED IN THE RECALL . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208609November 11, 2007
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I TRIED TO PUT MY CAR IN REVERSE AFTER STARTING IT ONE DAY TO NO AVAIL. I PLACED A SCREW DRIVER IN THE SHIFT LOCK POSITION AS THE OWNER'S MANUAL STATED. I CALLED THE ACURA DEALERSHIP AND TOLD THEM THE PROBLEM. THEY DIDN'T HAVE A LOANER CAR AVAILABLE AND ASKED ME TO COME IN A DAY LATER. ON MY WAY TO THE DEALERSHIP FOR MY APPOINTMENT THE NEXT DAY, I HAD COMPLETE BRAKE FAILURE WHILE GOING 65 MILES AN HOUR ON A TOLLWAY. THE NEXT 14 MILES I TRIED TO GET THE CAR TO SLOW DOWN. I TRIED TO SHIFT TO NEUTRAL AND PUT THE CAR IN ACCESSORY, BUT NOTHING WORKED INCLUDING THE EMERGENCY BRAKE. IN FACT THE CAR ACCELERATED WITHOUT ME EVER TOUCHING THE ACCELERATOR. FINALLY I EXITED OFF THE HIGHWAY AND PURPOSELY WRECKED THE CAR TO AVOID INJURY TO OTHERS AT SUCH A HIGH RATE OF SPEED. THE CAR WAS ON FIRE WHEN I FINALLY STOPPED. LUCKILY I WAS ALIVE. I BROKE MY FOOT AND POPPED 2 VERTEBRAE IN MY NECK. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10208487November 9, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE HABITUALLY DEMONSTRATES THE PERFORMANCE FAILURES DETAILED IN THE NHTSA CAMPAIGN ID NUMBER # 04V176000. ALTHOUGH THE MANUFACTURER INDICATED THE RECALL IS LIMITED TO THE 2000-2004 MODELS, THE SYMPTOMS OF THE PRODUCT FAILURE ON MY VEHICLE MATCH IDENTICALLY. MY 2ND GEAR HAS BEEN RUINED DUE TO EXCESSIVE HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208539November 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2001 ACURA 3.2TL. WHILE MAKING A RIGHT TURN AT 5 MPH, THE FRONT PASSENGER SIDE TIRE COLLAPSED TO THE GROUND. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY STATED THAT THE LOWER BALL JOINTS COLLAPSED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACURA CERTIFIED, THEREFORE, THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 01-14-08. *KB UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207090October 28, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
BRAKE LIGHT COMES ON AND I WAS TOLD BY THE DEALER THAT IT WAS CAUSED BY A STICKY FLOAT IN THE MASTER CYLINDER RESERVOIR THAT HAD TO BE REPLACED WITH ANEW DESIGN THAT WOULD ELIMINATE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206712October 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK MY CAR INTO ONE OF THE LOCAL ACURA DEALERSHIPS BECAUSE MY CAR WOULD DOWNSHIFT, AND VIBRATE WHEN DRIVING. AT THE SAME TIME, I WAS INFORMED THAT THERE WAS A RECALL ON MY MODEL CAR FOR THE TRANSMISSION, (WHICH I SUSPECTED THE PROBLEM TO BE). MY CAR WAS DIAGNOSED, BUT TOLD IT WASN'T TRANSMISSION. AFTER SEVERAL INSTANCES OF SIMILAR EXPERIENCES I TAKE MY VEHICLE IN TO ANOTHER LOCAL DEALERSHIP, AND STATE THE SAME ISSUE. ALWAYS TOLD THE SAME THING, NOT YOUR TRANSMISSION, NOW AFTER SEVERAL VISITS AND REPAIRS LATER THEY NOW DIAGNOSED IT TO BE MY TRANSMISSION. MY FIRST VISIT WAS IN 2005, I WAS WITHIN WARRANTY GUIDELINES FROM THIS COMPANY, ALL OTHER VISITS STEM IN FEB. 2007 AND AROUND 112,000 MILES. 3000 MILES OVER THE REQUIRED MAINTENANCE REQUIREMENT, NOW 6,000 MILES LATER THEY SAY DIFFERENT. THEY OFFERED TO PAY 50% AS A GOOD WILL GESTURE, BUT I FEEL ALL ALONG THEIR TECH'S KNEW, BUT KEPT PUTTING A BANDAID ON THE PROBLEM UNTIL NOW, I'VE HAD SEVERAL THINGS REPAIRED AND I DON'T THINK THEY COULD COME UP WITH ANYTHING TO REPLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206499October 22, 2007
POWER TRAIN:MANUAL TRANSMISSION
1. MANUAL TRANSMISSION FREQUENTLY "POPS" OUT OF 3RD GEAR WHEN SHIFTING RESULTING IN CAR GOING BACK INTO NEUTRAL AND SUBSEQUENT DROP IN SPEED. 2. INCIDENT LEADS TO HIGH RISK OF REAR END COLLISION IN TRAFFIC, POSSIBLE LOSS OF CONTROL, DRIVER ATTENTION DIVERTED TO RE-SHIFTING. 3. DEALER ADVISED MANUFACTURER PREVIOUSLY AWARE OF THE PROBLEM, DOES NOT HAVE A SOLUTION AND DOES NOT KNOW IF/WHEN A SOLUTION WILL BE AVAILABLE. NO REPAIRS MADE OR AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206327October 19, 2007
SUSPENSION
TL*THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT EVERY TIME HE DRIVES HIS VEHICLE AT 50 MPH, THE VEHICLE VIBRATES AND THEN STOPS. ONCE THE SPEED REACHES 75 MPH, THE VIBRATION BECOMES WORSE. HE TOOK THE VEHICLE TO THE DEALER TWICE, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 500. UPDATED 02-19-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205469October 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 ACURA TL. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING. AS OF OCTOBER 12, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THERE WAS RECALL WORK PERFORMED FOR THE AUTOMATIC TRANSMISSION IN 2004, HOWEVER, THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. SHE FELT THAT THE AUTOMATIC TRANSMISSION CAUSED THE CURRENT FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 138,000. THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THE TRANSMISSION FAILED YET AGAIN AND THIS IS THE THIRD TRANSMISSION FOR THIS VEHICLE. UPDATED 11/1/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205262October 9, 2007
WHEELS:RIM
TL*THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THE PASSENGER REAR RIM WAS DENTED, CRACKED THEN REPLACED. THE PASSENGER FRONT WAS DENTED AND REPLACED. THE MANUFACTURER STATED THAT THEY REPLACE A LOT OF RIMS AND THE FAILURE WAS A KNOWN OCCURRENCE. THE CURRENT MILEAGE WAS 29,000 AND THE FAILURE MILEAGE WAS 20,000. UPDATED 10/30/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205135October 6, 2007
VEHICLE SPEED CONTROL
MY HUSBAND WAS DRIVING THE CAR AND WHILE IN DRIVE HAD HIS FOOT ON THE BRAKE AND THE CAR REVVED UP AND LURCHED FORWARD, HE HIT THE BRAKE HARD TO STOP IT. ON OCTOBER 5TH I PULLED INTO A PARKING SPACE AND APPLIED THE BRAKE CAME TO A STOP AND THE CAR ACCELERATED, I HIT THE BRAKE HARD AND BETWEEN THE BRAKE AND HITTING A CURB CAME TO A STOP! ON OCTOBER 6TH I WAS AT A COMPLETE STOP AT A LIGHT FACING UPHILL FOR AT LEAST A MINUTE, THE LIGHT WAS STILL RED, TRAFFIC STOPPED I HAD MY FOOT ON THE BRAKE AND THE NEXT THING I KNEW I WAS BEING PROPELLED INTO THE CAR IN FRONT OF ME! THE POLICE OFFICER LOOKED AT ALL OF THE DAMAGE, THE TRAFFIC CONDITIONS, TALKED TO THE WITNESSES AND ENCOURAGED ME TO LOOK INTO MECHANICAL FAILURE BECAUSE IT DID NOT MAKE SENSE! THE WOMAN IN FRONT OF ME WENT BY AMBULANCE TO THE HOSPITAL FOR A NECK INJURY AND MY CAR HAS APPROX 3,000+ FRONT END DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204823October 4, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2001 ACURA TL. THE STEERING HAS BECOME VERY DIFFICULT TO MANEUVER ONLY WHEN THE BRAKES ARE APPLIED. THE PARTS HAVE BEEN REPLACED SEVERAL TIMES UNDER WARRANTY, BUT THE FAILURE HAS NOT BEEN CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE IS CURRENTLY OUT OF WARRANTY AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE COST OF THE REPAIR WOULD BE $800. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 6,000. UPDATED 01-15-08. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204746October 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM WRITING TO YOU TO GET SOME ASSISTANCE ON THE PROBLEM I AM HAVING WITH HONDA/ACURA OF USA. ACCORDING CLASS ACTION SETTLEMENT CASE NO: RG 03099677, ACURA SETTLED WITH ALL CLAIMANTS TO PROVIDE AN EXTENDED WARRANTY ON TRANSMISSIONS ON ALL CLASS VEHICLES UP TO 109,000 MILES. I OWN AN ACURA TL 2001 . MY CAR CURRENTLY HAS 103K MILES ON IT. I AM PERHAPS THE SECOND OR THIRD OWNER OF THIS VEHICLE. I RECENTLY EXPERIENCED TRANSMISSION PROBLEMS RELATED TO THE CAR'S MANUFACTURED DEFECT, NAMELY WITH THE FAULTY TRANSMISSION. HERE IS THE NHTSA RECALL# AND REPORT BELOW ON THE RECALL. NHTSA CAMPAIGN ID NUMBER : 04V176000 MFR'S REPORT DATE : APR 13, 2004 COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION POTENTIAL NUMBER OF UNITS AFFECTED : 1099796 I GOT IN TOUCH WITH A LOCAL ACURA CLIENT SERVICES AND TOOK IT TO A LOCAL DEALER. THEY LOOKED AT THE CAR AND THE NEXT DAY INFORMED ME THAT THE EXTENDED WARRANTY WOULD NOT BE COVERED SINCE THE CAR HAD BEEN FIXED PREVIOUSLY AT A REPAIR SHOP AND NOT BY ACURA. ACCORDING TO THEIR OWN RECORDS, MY CAR HAS HAD THE TRANSMISSION FIXED BY ACURA IN 2004. THEY REFUSED TO FIX IT DESPITE THE CLASS ACTION SETTLEMENT THAT THEY AGREED TO IN DECEMBER OF 2006. ACCORDING TO THE INDEPENDENT REPAIR SHOP I TOOK MY CAR TO, THE CAR HAD AN ORIGINAL REPLACED TRANSMISSION IN IT AND NOT AN AFTERMARKET PART. EVEN BY ACURA'S OWN RECORDS, THIS CAR HAD THE TRANSMISSION REPLACED IN 2004 AT ONE OF THEIR DEALERSHIPS AND THIS IS THE TRANSMISSION THAT FAILED. BASED ON THE LAWSUIT SETTLEMENT THEREFORE, THEY ARE RESPONSIBLE FOR FIXING THIS TRANSMISSION AGAIN SINCE IT IS STILL UNDER THE EXTENDED WARRANTY. THE REFUSED TO ASSIST ME AND I HAD NO CHOICE TO GET THE CAR FIXED BY A LOCAL REPAIR SHOP. I PAID $2,292.47 TO A LOCAL REPAIR SHOP TO GET MY CAR FIXED THAT ACURA SHOULD HAVE FIXED UNDER WRTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204339September 28, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 1999 ACURA 3.2TL. WHILE DRIVING 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND DIAGNOSE THE CAUSE. THE CONTACT FELT THAT THE IGNITION SWITCH CAUSED THE FAILURE. THERE IS A RECALL FOR THE IGNITION SWITCH (NHTSA CAMPAIGN ID NUMBER 02V120000). THE DEALER REPLACED THE IGNITION SWITCH IN 2002 AS PART OF THE RECALL. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 133,000 AND CURRENT MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204328September 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA TL TRANSMISSION LOCKED DURING DRIVING. CAR IS NON OPERATIONAL NEED OF A NEW TRANSMISSION,CAR HAS ONLY 30,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202752September 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 ACURA 3.2TL. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE FAILED TO MOVE. THE DEALER PERFORMED AN OIL CHANGE ON THE VEHICLE THE DAY PRIOR TO THE FAILURE AND THEY STATED THAT EVERYTHING LOOKED FINE. WHEN A TOW TRUCK WAS CALLED, THE VEHICLE WOULD SHIFT INTO DRIVE, BUT NOT INTO REVERSE. THE VEHICLE WOULD THEN ONLY DRIVE IN REVERSE REGARDLESS OF THE GEAR. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 01/07/08. *LJ ACURA AGREED TO COVER A PORTION OF THE CONSUMERS RENTAL EXPENSES. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202800September 12, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNT ODOR COMING FROM THE VEHICLE. HE INSPECTED UNDERNEATH THE HOOD AND DISCOVERED THAT MOST OF THE COMPONENTS WERE MELTED. THE DEALER INFORMED THE CONTACT TO WAIT A WEEK UNTIL AN ENGINEER COULD PROPERLY INSPECT THE VEHICLE. NO REPAIRS WERE MADE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 2,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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