Acura RDX Complaints

2,183 consumer complaints on file.

#11204315April 29, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203513April 24, 2019
UNKNOWN OR OTHER
AFTER APPLE'S IOS UPDATE FOR IPHONE, APPLE CARPLAY HAS BECOME UNSTABLE AND CRASHES FOR NO APPARENT REASON RESULTING IN ACTIVE NAVIGATION SERVICES WHILE DRIVING, BECOMING UNUSABLE WITHOUT WARNING. RESTARTING THE ACURA TECHNOLOGY AND/OR THE IPHONE RESULTS IN CONTINUED SPORADIC BUT UNUSEABLE OPERATION. THIS CAN RESULT IN SEVERE DRIVER DISTRACTION AND LEAD TO COLLISIONS RESULTING IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS. ACURA HAS INDICATED TO ME THAT THEY HAVE RECEIVED A NUMBER OF COMPLAINTS OF THIS NATURE AND IS LOOKING INTO IT. CALLS TO APPLE SUPPORT HAVE RESULTED IN AN ATTITUDE OF INDIFFERENCE AND ATTEMPTS TO ATTRIBUTE THE ISSUE TO ACURA & GOOGLE. APPLE'S CURRENT RESPONSE IS TO SEND AN EMAIL TO [email protected]. THE RESPONSE I AM SEEKING IS TO REQUIRE APPLE/ACURA TO INFORM ACURA CUSTOMERS THAT CARPLAY IS CURRENTLY EXPERIENCES ISSUE AND MAY UNEXPECTEDLY CEASE OPERATION WHILE IN USE AND ADVISE CUSTOMERS TO REFRAIN FROM USING IT UNTIL THE ISSUE IS REMEDIED IN ORDER TO AVOID DRIVER DISTRACTION RESULTING IN POSSIBLE COLLISIONS. ADDITIONALLY I WOULD LIKE TO SEE APPLE & ACURA SETUP SPECIAL EMAIL ADDRESSES FOR OWNERS TO REPORT CARPLAY AND TECHNOLOGY ANOMALIES, WITH A TRACKING SYSTEM IN PLACE TO RESEARCH, ADDRESS THE ISSUES, AND EXPEDITE THE RESOLUTION OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202874April 22, 2019
SERVICE BRAKES
WHILE DRIVING WITH THE LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL ON, THE VEHICLE WOULD UNEXPECTEDLY BRAKE FOR NO REASON. THIS HAPPENED SEVERAL TIMES. WITH LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL OFF, THE VEHICLE WOULD OCCASIONALLY GIVE A "BRAKE NOW" WARNING FOR NO REASON. DEALER CLAIMS THAT THE ISSUE HAS BEEN CORRECTED BUT IT IS UNKNOWN IF THIS IS CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202983April 22, 2019
POWER TRAIN
VEHICLE LOSES ALMOST ALL ENGINE POWER UNDER HARD ACCELERATION. THIS FAULT REQUIRES YOU TO STOP THE VEHICLE AND RESTART TO CONTINUE. ENGINE LIGHT FLASHES YELLOW. THE FIRST TIME THIS OCCURRED WAS AT HIGHWAY SPEED IN A PASSING SITUATION. THE SECOND TIME WAS DURING A FREEWAY MERGE. BOTH INSTANCES COULD HAVE ENDED BADLY AS THE FREEWAYS WERE BUSY AND OTHER VEHICLES AROUND ME WERE TRAVELING AT SPEED. THE FIRST INCIDENT WAS REPORTED TO THE DEALERSHIP AND TO ACURA CORPORATE. NOTHING WAS NOTED AS FAULTY OR CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202728April 21, 2019
ENGINE
A COUPLE OF DAYS AGO, ONAPRIL 19TH, MY WIFE AND I WERE DRIVING THROUGHCOLUMBUS, GA. IT WAS AROUND 7:00 AM AND RAINING. WE HAD BEEN DRIVING ABOUT 1 1/2 HOURS ANDWE WERE ONLY GOING AROUND30 MPH WHEN I ACCELERATED TO PASS A DUMP TRUCK. THE 2019 RDX (6000 MILES) STARTED ACCELERATING AND THEN LOST ALL POWER. I WAS ABLE TO LIMP OVER TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY THE DUMP TRUCK BUT IT A WAS VERY SCARY COUPLE OF MINUTES. ITURNED THE RDX OFF FOR A MINUTE, RESTATED AND THEN CONTINUED OUR TRIP. I TOOK THE RDX TO THE ACURA DEALER IN MACON THE FOLLOWING DAY AND EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON NO CODES WERE STORED. THE SERVICE DEPARTMENT DID A HARD RESET OF THE SYSTEM HOPING TO FIX THE PROBLEM. THEY SEEM TO THINK THAT ACURA IS COMING OUT WITH A SOFTWARE FIX SOON BUT THAT ALWAYS SEEMS TO BE THE STANDARD ANSWER. I'M NOW AFRAID TO LET MY WIFE DRIVE THE RDX. ACURA NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202571April 19, 2019
VEHICLE SPEED CONTROL
UNCONTROLLED ACCELERATION IN THE TWO EPISODES THAT I DESCRIBED TO THE DEALER WHEN I BROUGHT THE CAR IN FOR SERVICE, I WAS UNAWARE OF THE ACC FEATURE. I HAD NOT YET, AND HAVE STILL NOT, USED ANY CRUISE CONTROL OR ACC. #1. I WAS IN A PARKING LOT OF A COSTCO. I HAD JUST STARTED THE CAR, BACKED OUT OF A SPOT, AND PROCEEDED TO THE END OF THE ROW, WHERE I WOULD NOW TURN LEFT ONTO THE MAIN 2 LANE (1 IN EACH DIRECTION) FEEDER INTO THE PARKING LOT, FROM THE PUBLIC STREET. THERE WAS SOME TRAFFIC COMING FROM THE LEFT AND SOME COMING FROM THE RIGHT, BUT THERE WAS ROOM TO MERGE AND TURN LEFT ONTO THIS FEEDER, TO EXIT THE LOT. AS I BEGAN TO TURN THE WHEEL AND SLOWLY PRESS ON THE GAS PEDAL, THE CAR BEGAN TO ACCELERATE ' AT A MUCH FASTER RATE THAT WAS SAFE IN THE PARKING LOT, AS THERE WERE OTHER ROWS STILL FEEDING INTO THIS EXIT DRIVE. I SLAMMED ON THE BRAKES, AND THE CAR STOPPED. #2. I HAD BEEN DRIVING ON THE FREEWAY FOR AT LEAST 20 MINUTES AND THEN EXITED THE FREEWAY TO GO HOME. AS I NEARED THE LEFT TURN TO ENTER OUR STREET, I STOPPED TO LET ONCOMING TRAFFIC CLEAR, AND THEN I RELEASED THE FOOT BRAKE AND BEGAN TO TURN AND SLOWLY PRESS ON THE GAS PEDAL. AGAIN, THE CAR BEGAN TO ACCELERATE AT A FASTER RATE THAN WAS SAFE ONTO OUR NARROW STREET AND UP A SMALL HILL WITH LIMITED VISIBILITY. AGAIN, I SLAMMED ON THE BRAKES, AND THE CAR STOPPED ' THANKFULLY OUT OF THE ONCOMING TRAFFIC THAT I HAD JUST CROSSED. IN BOTH SCENARIOS, I HAD NOT BEEN USING ANY CRUISE CONTROL OR ACC. IT APPEARS, BUT IS NOT CERTAIN, THAT SOMEHOW THE ACC WAS ACTIVE, AND WHEN I STOPPED TO TURN LEFT, AND THEN ACCELERATED, THE ACC REENGAGED AND ACCELERATED FAR MORE THAN WAS SAFE. I WOULD ALSO POINT OUT THAT 1. IN BOTH CASES, I WAS TURNING LEFT WHEN THE ACCELERATION OCCURRED, AND 2. IN THE EPISODE AT THE COSTCO, I HAD ONLY JUST STARTED MY CAR, BACKED IT OUT OF A SPACE, AND THEN PROCEEDED TO A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197113April 18, 2019
ENGINE
I AM SUBMITTING THIS TICKET TO DOCUMENT A HAZARDOUS SCENARIO THAT I HAVE EXPERIENCED TWO TIMES SINCE PURCHASING MY BRAND NEW 2019 ACURA RDX. INCIDENTS OCCURRED WHILE DRIVING IN OHIO AND PENNSYLVANIA ON COOL DAYS (AMBIENT TEMPERATURES BETWEEN 30 AND 50 DEG FAHRENHEIT), WITH AND WITHOUT RAINFALL. THE FOLLOWING CONDITIONS WERE TRUE FOR BOTH OCCURRENCES. WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH ADAPTIVE CRUISE CONTROL [WITH LOW SPEED FOLLOW] AND LANE-KEEPING SYSTEMS ENABLED, I DECIDE TO OVERTAKE A SLOWER VEHICLE AHEAD OF ME. I DEPRESS THE ACCELERATOR PEDAL WITHOUT DISABLING THE CRUISE CONTROL FUNCTIONS AND CHANGE LANES TO THE FASTER LANE. JUST AS I EXECUTE THIS MANEUVER, THE ENGINE SIMULTANEOUSLY GOES INTO LIMP MODE -- THE MAXIMUM POWER OUTPUT DECREASES DRAMATICALLY AND THE MALFUNCTION INDICATION LAMP (CEL) IS BLINKING. AT THIS POINT I HAVE TO GET ACROSS ALL LANES OF THE HIGHWAY TO PULL ONTO THE SHOULDER, AND I HAVE TO DO THIS WHILE THE VEHICLE IS SLOWING DOWN. REFERENCING MY OWNER'S GUIDE, I SEE THAT THE BLINKING CEL INDICATES A MISFIRE IN THE ENGINE'S CYLINDERS IS DETECTED, AND AS INSTRUCTED I TURN OFF THE ENGINE IN A "SAFE" PLACE AND WAIT FOR THE ENGINE TO COOL DOWN. WHEN I RESTART THE ENGINE, THE CEL IS CLEARED AND THE VEHICLE RESUMES NORMAL FUNCTION. I TOOK MY VEHICLE IN FOR ITS FIRST SERVICE APPOINTMENT YESTERDAY. I PROVIDED THIS ANECDOTE TO MY SERVICE ADVISOR, AND ASKED THAT WE CHECK ERROR CODE LOGS AND INSPECT COMPONENT SYSTEMS FOR DAMAGE. I WAS INFORMED THAT THERE WERE NO ERROR CODES LOGGED, AND THAT THERE SHOULD BE SUCH A LOG IF, IN FACT, THE CEL WAS INDICATING. ALL COMPONENT SYSTEMS PASSED INSPECTION/DIAGNOSIS. I AM ATTACHING A PDF CONTAINING THE FULL DESCRIPTION TEXT OF THE TICKET SUBMISSION THAT I HAVE MADE TO ACURA CLIENT SERVICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196098April 14, 2019
SERVICE BRAKES
SQUEAKING AND SHAKING BRAKES SINCE CAR WAS PURCHASED. HAS BEEN TO DEALER 3 TIMES. ACURA SAYS THIS IS A KNOWN ISSUE ON ALL 2019 RDXS YET HAS NOT PROVIDED A FIX. THIS IS UNSAFE AND NEEDS RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195045April 9, 2019
EXTERIOR LIGHTING
THE REFLECTIVE MATERIAL IN THE HEADLIGHTS HAS DETERIORATED TO THE POINT THAT NIGHT TIME DRIVING IS HAZARDOUS. I HAVE REPLACED THE REGULAR BULB AND IT DID NOT RESOLVE THE ISSUE, I THEN REPLACED THE REG BULB WITH AN LED LIGHT AND IT DID NOT RESOLVE THE ISSUE. WITHOUT A GOOD REFLECTOR SURFACE, THE LIGHT WILL NOT SAFELY FUNCTION. REPLACEMENT COSTS ARE WELL OVER $1,200 AND I SHOULD NOT HAVE TO PAY FOR THIS POOR CHOICE IN REFLECTIVE MATERIAL IN THE 2015 RDX HEADLIGHTS. THE RXL 2014 MODEL WAS RECALLED FOR THE SAME ISSUE. I BELIEVE THAT THE SAME PROBLEM IS WHAT I AM EXPERIENCING. I CAN NO LONGER SAFELY DRIVE AT NIGHT UNLESS I TURN ON THE BRIGHT LIGHTS WHICH WILL BLIND THE ONCOMING TRAFFIC AND ALSO IS NOT SAFE. I SHOULD NOT HAVE TO PAY FOR A DEFECTIVE HEADLIGHT ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194613April 8, 2019
ENGINE
WHEN DRIVING ABOVE 65 MPH AND PASSING, MY ENGINE HAS STALLED ON THREE DIFFERENT OCCASIONS. ONCE AT 1200 MILES AND THE OTHER TWICE IN ONE DAY AT 4,000 MILES. THE CAR OBVIOUSLY LOSES ALL POWER CAUSING ME TO HAVE TO MERGE RIGHT IN TRAFFIC TO THE SHOULDER TO RESTART THE CAR. EACH TIME IS WAS UNDER FULL ACCELERATION AND IN HIGH TRAFFIC CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194217April 5, 2019
ENGINE
THE TURBO ON MY 2008 ACURA RDX HAS AN OBVIOUS MANUFACTURERS DEFECT IN THAT THE WASTE GATE ACTUATOR HAS A CONNECTION POINT THAT WITH OPERATING TIME BECOMES OBLONG AND DOES NOT ALLOW THE WASTE GATE TO OPEN AND CLOSE TOTALLY EFFECTING PERFORMANCE AND EVENTUALLY CRACKS AND BREAKS MAKING THE CAR GO INTO AN EMISSIONS FAULT MODE. WE HAVE TAKEN IT TO ONE ACURA DEALERSHIP AND TWO ENGINE TURBO SHOPS TO DIAGNOSE THIS PROBLEM AND IT WAS A WELL KNOWN PROBLEM TO ALL THREE. DEALERSHIP IN COLORADO SPRINGS, COLORADO ESTIMATED THE REPAIR AT SIX THOUSAND DOLLARS. THE ACTUATOR ARM ATTACHMENT POINT IS OBVIOUSLY MADE OF A SOFT METAL TO CAUSE IT TO WEAR OUT INTO AN OBLONG SHAPE FROM A ROUND BOLT HOLE UNDER NORMAL USAGE. ALL MECHANICS CONSULTED WERE AWARE OF THE SITUATION AND ONE EVEN SHOWED US A YOUTUBE VIDEO SHOWING US THE PROBLEM UP CLOSE AND ALL THE OTHER PEOPLE WHO HAVE EXPERIENCED THIS AND HOW IT WAS RECTIFIED. WHOEVER MADE THE ACTUATOR FOR ACURA SOLD THEM A DEFECTIVE PART FOR IT TO BE SO COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192084March 27, 2019
SERVICE BRAKES
THERE IS A CONSTANT SQUEALING WHILE BRAKING FROM THE FRONT BRAKES AT ALL OUTSIDE TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190644March 22, 2019
EXTERIOR LIGHTING
ACURA HAS A TELEVISION AD WHERE THEY AIM THE ACURA RDX HEADLIGHTS DIRECTLY AT THE VIEWER. IT IS PAINFUL, EVEN ON TV. THESE HEADLIGHTS VIOLATE THE UN TREATY ON TORTURE. ACURA MUST IMMEDIATELY RECALL THESE HEADLIGHTS AND REPLACE WITH SOFT, INCANDESCENT BULBS THAT DO NOT CAUSE PSYCHOLOGICAL TORTURE AND EYE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190046March 19, 2019
SEATS, UNKNOWN OR OTHER
UPON ACQUIRING THE VEHICLE, I IMMEDIATELY NOTICED THAT THE CAR MAKES ME SICK. THE ISSUE WAS WITH THE STRONG FUMES CAUSED BY ARTIFICIAL LEATHER. ON FEW OCCASIONS I FELT SO DIZZY THAT I WAS UNABLE TO DRIVE, AS IT WOULD BE UNSAFE. AT LEAST ONE MORE PERSON ALSO FELT SICK IN THIS CAR. OBVIOUSLY, WHEN A VEHICLE MAKES A PERSON SICK, IT IS A SAFETY ISSUE. THE DRIVER CANNOT PROPERLY OPERATE THE VEHICLE. ALL CONVECTIONAL METHODS, SUCH AS VENTILATION AND DEEP CLEANING, DID NOT IMPROVE THE TOXIC FUMES. I CONTACTED ACURA WITH NO AVAIL. THEY OPENED A CASE # 08920583. THE CASE MANAGER APRIL STATED THAT THE NUMBER OF PEOPLE WHO MAY GET SICK FROM THIS MATERIAL WAS VERY SMALL AND THEREFORE ACURA WAS NOT GOING TO MITIGATE THE PROBLEM. ACURA IS APPARENTLY AWARE THAT THERE ARE SOME PEOPLE, WHO MAY BECOME SICK WHILE DRIVING THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190090March 19, 2019
ENGINE
TRAVELING ON INTERSTATE HIGHWAY, HIT THE GAS TO GET PAST ANOTHER CAR, AND CAR LOST POWER AND THE ENGINE LIGHT STARTED BLINKING. PULLED OVER TO SHOULDER, SHUT IT DOWN, RESTARTED, AND IT WAS FINE AFTER THAT. WEATHER CONDITIONS WERE VERY HUMID. FORTUNATELY WAS NOT REAR-ENDED BUT WAS A VERY DANGEROUS SITUATION. TOOK CAR TO DEALER, NO CODES WERE FOUND. OTHER OWNERS HAVE REPORTED SIMILAR EXPERIENCE WITH THIS VEHICLE AT SIMILAR SPEEDS AND WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187042March 15, 2019
ELECTRICAL SYSTEM
INFOTAINMENT SYSTEM HAS MULTIPLE GLITCHES CAUSING MANY OF THE FEATURES, RADIO, GPS OPERATION, DRIVE MODE CHANGES, SOUND, CLOCK FREEZING, KNOBS AND DIALS NOT WORKING. REPORTED TO DEALERSHIP AND WENT IN SEVERAL TIMES. THEY SAID THERE WERE UPDATES WHICH THEY TRIED TO INSTALL AND THE VEHICLE DIDN'T RESPOND TO ANY UPDATES PROVIDED BY ACURA. CALLED ACURA, GOT A CASE NUMBER, AND WAS VIRTUALLY TOLD THEY ARE STILL WORKING ON THESE PROBLEMS . THESE 2019 CARS HAVE BEEN OUT SINCE MAY OF 2018 AND THEY ARE STILL MANUFACTURING CARS AND PUTTING THEM OUT TO THE CONSUMER KNOWING THESE ELECTRICAL AND SYSTEM ISSUES HAVE NEVER BEEN ADDRESSED PROPERLY. THESE PROBLEMS HAPPEN WHETHER THE VEHICLE IS STATIONARY, IN MOTION, CITY OR HIGHWAY DRIVING. THE PROBLEMS ARE INTERMITTENT. IT DOES BECOME A SAFELY ISSUE WHEN SOMETHING HAPPENS BECAUSE THE DRIVER IS NOT ABLE TO DEAL WITH ISSUES WHILE OPERATING THE VEHICLE. ACURA HAS BEEN LESS THAN COOPERATIVE WITH EITHER THE DEALERSHIP OR THE CONSUMER, JUST TELLING ALL THEY ARE SORRY TO BE PATIENT "THEY ARE WORKING ON IT". MY VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS (SINCE THE DAY I DROVE IT OUT OF THE LOT.) I HAVE SCREEN SHOTS OF THE MESSAGES RECEIVED ON THE SCREEN WHEN IT IS INOPERABLE AND WELL DOCUMENTED NOTES AND DATES AS TO WHEN IT WAS REPORTED TO THE DEALER AND TO THE ACURA SERVICE REPRESENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185602March 10, 2019
STRUCTURE:BODY
I WAS DRIVING MY CAR ON AN EXPRESSWAY IN MILD RAIN AND STOPPED AT A RED LIGHT WHEN I HEARD A LOUD BANG. I WAS CONCERNED AND PULLED IN IMMEDIATELY INTO A GAS STATION. THE MOONROOF SHADE WAS OPEN. I GOT OUT OF THE CAR AND INSPECTED AROUND BUT DIDNOT SEE ANYTHING NOTICEABLE. AS I GOT INTO THE CAR TO DRIVE, I NOTICED A PIECE OF GLASS FALLING. THAT IS WHEN I LOOKED UP AND TO MY UTTER DISMAY SAW THAT THE FRONT PART OF THE PANORAMIC MOON ROOF WAS TOTALLY SHATTERED. THAT'S WHAT CAUSED THE LOUD BANG. I PULLED THE MOON ROOF SHADE AND RETURNED HOME IMMEDIATELY. AFTER REACHING HOME, I CHECKED THE ROOF TO FIND A LARGE PART OF THE ROOF WAS MISSING AND THE SIDES CRACKED. I HAD THE CAR TOWED TO THE DEALERSHIP. I AM 100% SURE THAT NOTHING HIT MY CAR. THIS IS A SECURITY HAZARD AND NEED TO BE TAKEN SERIOUSLY BY ACURA/HONDA. TO PUT THINGS INTO PERSPECTIVE, THIS CAR WAS BOUGHT 6 MONTHS AGO BRAND NEW AND HAS JUST 3500 MILES ON IT. NOT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184255March 5, 2019
EXTERIOR LIGHTING
AUTO HIGH BEAMS APPEAR TO TURN ON WHEN THERE ARE LIGHT COLORED VEHICLES IN FRONT OF THE CAR. THIS ISSUE DOES NOT APPEAR TO BE ISOLATED TO OUR VEHICLE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/AUTO-HIGH-BEAM-NOT-ADVERTISED-975370/. MY WIFE INDICATED SHE HAD EXPERIENCED THIS MULTIPLE TIMES BEFORE. I EXPERIENCED IT JUST YESTERDAY GOING ABOUT 20-25 MPH ON A ONE LANE ROAD WITTH A WHITE CAR IN FRONT OF US AND CARS COMING IN THE OTHER DIRECTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182546February 26, 2019
AIR BAGS, WHEELS
TAKATA RECALL: I HAVE TWO CONFLICTING REPORTS FROM NHTSA. ONE STATES A RECALL DATE OF 2/03/2016 (16V061000) ON THE AIRBAGS AND THE SECOND REPORT STATES THERE HAS NOT BEEN ANY RECALLS. WHICH IS CORRECT?? ALSO: EQUIPMENT LABEL RECALL #07V358000 RECALL DATE 8/13/2007
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181146February 19, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING AT UNKNOWN SPEEDS ON UNEVEN PAVEMENT, THERE WAS AN ABNORMAL CLUCKING NOISE EMERGING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACURA OF LIMERICK (77 AUTOPARK BLVD, LIMERICK, PA 19468, (610) 495-5888) WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09313264. THE MANUFACTURER STATED THAT THEY WOULD SPLIT THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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