Acura RDX Complaints

2,183 consumer complaints on file.

#11739990May 26, 2026
UNKNOWN OR OTHER
I went to my car, got in and shut the door. Immediately I heard an explosion behind me. It was my rear lift gate window. The glass burst into thousands of pieces & could have hit someone outside & myself. It was inspected by myself & others. There were no cracks or damage prior. I tried contacting the dealership with no response. No warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739860May 25, 2026
EXTERIOR LIGHTING
Low beam headlights are very dim after installing new bulbs. It appears the reflective capsule is not working properly. My car headlights have not been damaged in the past.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739279May 21, 2026
ENGINE
My RDX A-Spec experienced premature head gasket failure and suspected turbocharger related issues at low moderate mileage. Vehicle shows coolant loss and overheating/midfire symptons, rough idle. Im concerned this May be related to known Honda/Acura 2.0 turbo engine defects causing unsafe and costly engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739226May 21, 2026
VISIBILITY/WIPER
The contact owns a 2023 Acura RDX. The contact stated that while driving in a heavy rain storm the windshield wipers was activated and suddenly seized. The contact was able to drive and park on the shoulder and the local police were contacted. After the rain storm passed the vehicle was safely driven home. The cause of the failure not determined. The manufacturer was not contacted. The failure mileage was 37,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739101May 20, 2026
EXTERIOR LIGHTING
Headlights are so dim and cannot operate at night driving thru the mountains. It seems like a repetitive issue that affects many owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739120May 20, 2026
LANE DEPARTURE: BLIND SPOT DETECTION
When steady idle at 65 on the freeway the blind spot and check transmission light goes on flashes and stays on but when I shut off the vehicle and start it back up the light goes away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738421May 17, 2026
VISIBILITY/WIPER
The rear windshield shattered with no incident happening to cause this. I returned home, parked in the garage, closed the garage door. 20 minutes later I opened the garage door, and when I opened the trunk, I noticed glass everywhere and the rear window shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738200May 15, 2026
SERVICE BRAKES
The brakes squeaks all the time and makes a grinding noise. I have been at the dealership several times for the same issue. The sensor also hit brakes on its own sometimes when nothing is in front of the car!!! Very dangerous!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737515May 13, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The Auto High-Beam system activates the high beams inappropriately during operation. The system triggers the high beams directly into the eyes of oncoming traffic and activates during early dusk conditions. The sudden, intense illumination blinds oncoming drivers. This creates an immediate glare hazard and significantly increases the risk of a head-on collision. I reported this specific failure to the authorized dealership on three separate occasions, engaging three distinct service advisors during the active warranty period. The service department omitted these complaints from the formal repair orders. The first advisor stated the system was functioning normally. The second advisor stated the technicians completed an inspection and verified the system as fully operational. The third advisor acknowledged experiencing the exact same malfunction on their personal vehicle and instructed me to manually disable the safety feature. The system fails silently, displaying zero warning lamps or error messages prior to or during the malfunctions. The attached service invoices document a severe, underlying instability within the vehicle's electrical and Advanced Driver Assistance Systems (ADAS) network, culminating in a complete VSA modulator replacement. These records establish a confirmed administrative pattern of the dealership dismissing intermittent safety faults, officially logging statements such as "unable to verify issue" and "no problem found" on subsequent visits. This evidentiary paper trail substantiates the dealership's systemic suppression of my specific, repeated verbal reports regarding the Auto High-Beam safety hazard. The vehicle and the Auto High-Beam system remain available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737372May 12, 2026
FUEL/PROPULSION SYSTEM
My 2020 Acura RDX is currently non-operational due to a failure of the fuel pump, which is the subject of NHTSA Recall 23V-858. The vehicle suffered a complete loss of power and will not start, posing a significant safety risk should this have occurred while in motion. Despite contacting Acura Client Relations over 30 days ago, no remedy has been provided. My Case Manager states they are unable to offer a solution other than waiting for a "Territory Manager" to make contact—an event that has yet to occur. My vehicle has now been completely disabled for over two weeks. Because I reside in the [XXX] , the manufacturer claims they cannot service the vehicle due to a lack of a local franchise dealership. However, as a [XXX] territory, federal safety mandates apply. Acura has refused to authorize a local certified mechanic to perform the repair or ship the necessary parts to rectify this safety defect in a reasonable timeframe. The manufacturer is effectively denying a federally mandated safety remedy based on geographic location, leaving me with a non-operational, hazardous vehicle and no timeline for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737421May 12, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2017 Acura RDX. The contact stated while driving at an undisclosed speed, the vehicle loss automotive power while the accelerator pedal was depressed. No warning lights were illuminated. The failure occurred on several different occasions. A dealer was contacted and made aware of the failure and stated that the failure was possibly caused by the torque converter however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737153May 11, 2026
ELECTRICAL SYSTEM
On several occasions, the car alarm starts randomly sounding. When my son went to the vehicle, the lights on the dash board were flashing on and off and there was a clicking sound. We replaced the batteries in the key fobs. The battery was low so we had that recharged but the problem continued. We replaced the car battery and that appeared to solve the problem for about 6 months. The same problem occurred again. The only way to stop the alarm from going off is to disconnect the battery. Leaving the door unlocked does not stop this from happening. When we searched online, it is clear this is a common problem with this car, but there have been no recalls or TSB issued. This is a safety issue because we need to disconnect the battery and leave the car unlocked when we leave the vehicle. This has not been inspected by any service center. Based on our research, Acura will recommend replacing the smart power control unit at a cost of up to $1500 or more. We are hoping that others have reported this as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735888May 5, 2026
AIR BAGS
I have a code on my Acura regarding the driver side airbag. The code is 11-10, covered under service bulletin: 18-020, noting defects in the driver side air bag module. I brought my vehicle in to Hall Acura in November 2025 where this was officially diagnosed and a order was placed for a part on back order (Part Number: 77810-tx4-a40za). To this date, the part continues to be on "critical back order". I have escalated this to Honda Corporation and opened up a case with their office (Case Number: XXX). I receive weekly emails stating that they are working on this but the part is still on critical back order. I have pushed to escalate this further and they state this is all that can be done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735925May 5, 2026
VISIBILITY/WIPER
My rear window in Acura RDX 2020 shattered spontaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735468May 4, 2026
ENGINE, POWER TRAIN
The car started jerking and overheating. Mechanic says blown head gasket. The car is only 64000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734419April 28, 2026
AIR BAGS
Dear National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding an unresolved airbag system failure in my Acura vehicle, and the lack of a timely or safe remedy despite the issue being acknowledged and covered under a manufacturer warranty extension. The airbag system in my vehicle was first diagnosed as failed in September 2025 by my local mechanic and shortly thereafter confirmed by an authorized Acura dealership. The defective component (part number 77810TX4-A40ZA) is currently on backorder and has been unavailable for several months. I have been placed on a priority waitlist, but no estimated timeline for repair has been provided. This issue is particularly concerning because it directly affects the vehicle’s safety systems. I have effectively been driving a vehicle without functioning airbags since the initial diagnosis. Despite the clear safety risk, Acura has not provided an adequate interim solution. Given the seriousness of the issue, I recently requested a loaner vehicle from Acura so that I would not have to continue operating an unsafe vehicle. This request was denied, and I was informed that I am not eligible for a loaner, despite the known safety defect and lack of available repair parts. Additional details: Case manager: [XXX] Acura case number: XXX Initial escalation email thread began: December 23, 2025 Ongoing communication: Weekly follow-ups with no resolution or part availability I believe this situation represents a significant safety concern and a lack of appropriate response from the manufacturer. Consumers should not be expected to operate vehicles with known, unresolved safety system failures for extended periods without access to safe alternatives. I respectfully request that this matter be reviewed and investigated to ensure accountability and to prevent potential harm to drivers and passengers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734021April 27, 2026
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2017 Acura RDX. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact's wife enabled the parking brake. The contact stated that at a later while, the vehicle independently accelerated. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that prior to the failure, the vehicle was repaired an unknown recall was associated with the turbocharger repair. The contact researched and discovered that the failure was a known failure with similar vehicles. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 143,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733288April 23, 2026
EXTERIOR LIGHTING
Headlights are so dim that it is a safety risk. Literally cannot see to drive at night. I see reports online from many Acura owners that say this is a known defect yet to be recalled by Acura. There were no warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733444April 23, 2026
EXTERIOR LIGHTING
Low Beam head lamp assembly is defective and no longer focuses light forward. Delamination of reflector material is a common issue according to internet searches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733113April 22, 2026
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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