Acura MDX Complaints (2017)

268 consumer complaints on file.

#11641705February 10, 2025
SEATS
on January 9, 2024 I was driving this car and was hit on the driver's side of my vehicle , other driver at fault. The driver's side door side curtain airbags appropriately deployed. The door itself was crushed, and I had to be cut out of the car. The malfunction was my seat, the driver's seat of the vehicle. It moved as far forward as possible and I was tightly wedged between the steering wheel and the seat. Even if my door had been possible to open, I would not have been able to escape. I was also not able to drive in that position, so the car remained in active traffic for some time. I believe this is a design/manufacturing defect with regard to that seat and potentially other seats in the vehicle. I write at this time, over a year later, with the concern that this design flaw may be present in other Acura / Honda vehicles. I wrote to Acura at the time but they did not seem very interested.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11639262January 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My 2017 Acura MDX died on me 3 times in the middle of the street last year 2024, July. All the warning lights got turned on the dashboard all 3 times. Car staled and could not turn it on right away. I managed to turn it on and after few seconds turned its self off. It felt like fuel injectors were not working properly or fuel pump. I tried few more other times and got turned on and drove it home. Next day all the warning light went away. Day after, i drove it to grocery store and on stop light same thing happened. I decided to take it to Acura dealership, on the way there all the warning lights turned off by it self. They could not find that anything is wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639014January 28, 2025
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
Car loosing power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639156January 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated while driving 70 MPH, there was an abnormal knocking sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638921January 27, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638035January 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636138January 15, 2025
ENGINE
Based on a diagnosis by a 3rd party, this vehicle is affected by the issue identified in Part 573 Safety Recall Report, 23V-751. The check engine lamp is flashing, the fault code associated with this issue is showing, there's a knocking sound coming from the engine, and the vehicle has decreased power when the check engine lamp is flashing. However, the VIN for this vehicle is not identified in the safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635783January 14, 2025
ENGINE
Transmission failure driving on the interstate . Engine shudder ; speed dropped to 25 mph. Warning lights flashed indication Transmission issue. Vehicle was towed to a AAA Approved Independent shop where the issue was verified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635008January 9, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634059January 4, 2025
ENGINE
Possibly the connecting rod bearings failed. The engine with less than a 100,00 milage has a loud knocking and clunking sound and losing power, but the car is not part of the Honda/Acura J35 engine recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633286December 31, 2024
POWER TRAIN
The transmission failed. It is not able to be inspected unless retrieved by the dealer. While driving the vehicle the transmission would disengage. There were no warning lights or failures picked up by the CAN bus. This would happen during normal driving on the highway, potentially leaving the vehicle stranded in the middle of the highway. When issue occurred the transmission would make a whining noise. I was able to replicate the issue with the dealer. I am unaware if the part was inspected. I contacted Acura of America to report the problem. The issue mimicked the reported recall that Acura issue on a portion of MDX of the same year. They offered no assistance to the issue. There were no warning lights or indicators to let me know of a transmission issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633057December 30, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632729December 27, 2024
ENGINE
Second motor is experiencing connecting rod bearing noise, replaced 3.5 Litre motor with salvage yard replacement, just coming up on 99k, and noise is back similar to what I heard and had Acura dealer diagnosis before replacing with a used motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632567December 26, 2024
ENGINE
My engine is making noise and has a slight rattle when idling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629537December 8, 2024
ENGINE
Prior to this incident, we had no major issues with the car and performed all necessary oil changes. While driving 30 mph the car began to brake and stutter by itself and every emergency light came on the dash. The car behind us almost hit us from the car randomly braking. We took the car to the Acura dealer and they reset the computer and charged us $435. We drove off the lot and 15 miles later the car did the same thing. We took it back to the dealer and they said the camshaft malfunctioned. We were then charged another $2450. From our understanding, camshafts should last 200k miles. Our car only had 54k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629127December 5, 2024
FUEL/PROPULSION SYSTEM
From a standstill, Car often does not accelerate right away when accelerator depressed (even floored). Often times there is a significant lag between depressing the accelerator and actual propulsion, as if fuel not being injected (then car peels out from sudden injection). Last year I did Internet research to find that my model year is part of a range of acuras that share this problem. Today I received a recall notification for this very problem on an app. When I entered my VIN on the NHTSA website it said my car VIN was not part of the recall, but it is the exact problem described in the recall and my car is part of the described range of models in the specified date range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628844December 4, 2024
STRUCTURE:BODY
Pearl white paint pealed between sunroof and windshield, which could lead to rusting of the roof. The symptom looks exactly like the extended warranty issue in Acura Service Bulletin 19-029, which only covers models until 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625467November 15, 2024
POWER TRAIN
The contact owns a 2017 Acura MDX. The contact stated that after a routine transmission flush, while driving approximately 40 MPH, the transmission was hesitating before shifting. The contact stated that vehicle was jerking into gear and made an abnormal banging sound. There was no warning light illuminated. The contact stated that the failure had reoccurred. The contact stated that while driving approximately 60 MPH, and the transmission started to jerk while shifting into gear, while shifting lanes. The contact pulled off the highway and observed that numerous warning lights were illuminated. The check transmission message was displayed. The contact was able to shift to park(P) and turned the vehicle off several times. The contact stated that the vehicle was able to be shifted to drive(D); however, when the accelerator pedal was depressed, the engine revved, and the vehicle failed to respond. The contact stated that numerous warning lights were illuminated. The contact had the vehicle towed to the same dealer where the service was performed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625180November 14, 2024
ENGINE
Engine frozen up while driving on 231 towed to Acura Montgomery Al. They installed a used engine to the tune of 8700.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624494November 11, 2024
ENGINE
At approximately 136,000 miles, my 2017 Acura MDX developed a loud ticking/knocking noise. Despite being well-maintained with verified clean and sufficient oil, both an independent shop and Anderson Honda of Hunt Valley, MD, confirmed a bottom-end failure, requiring a full engine replacement. This failure left my wife and children stranded on the road with extremely limited power, placing their safety at risk as they struggled to move out of the roadway. Acura corporate and the original dealership provided no assistance, forcing us to trade in the vehicle at a significant financial loss. The problem was reproduced by both an independent service center and dealership, with no prior warning lights appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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