Acura MDX Complaints (2004)

171 consumer complaints on file.

#10449190February 24, 2012
SEATS
PURCHASED THIS VEHICLE USED. RECENTLY NOTICED BACKREST PORTION OF DRIVER SEAT OVERHEATS WHEN SEAT HEATER TURNED ON HIGH SETTING AND SMELLS LIKE BURNT POPCORN. THE HEATER HAS CAUSED A HOT ENOUGH TEMPERATURE TO BURN THROUGH THE LEATHER SEAT CREATING AN APPROXIMATELY 2MM SIZE BURN IN THE DRIVER'S BACKREST. I ALSO NOTICED BROWN DISCOLORATION IN THE DRIVER'S SEAT BASE AND WHAT APPEARS TO BE A SIMILAR PROBLEMATIC AREA ON THE FRONT PASSENGER SEAT BASE WITH A HARDENED LEATHER AREA ABOUT THE SIZE OF A 3X3 POST-IT NOTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448068February 15, 2012
SEATS
BACKREST PORTION OF DRIVER SEAT HEATS TO AN EXTREMELY HIGH & UNBEARABLE TO TOUCH(EVEN WITH MULTIPLE LAYERS ON IN WINTER) TEMPERATURE WHEN SEAT HEATER TURNED ON HIGH SETTING. THE HEATER HAS CAUSED A HOT ENOUGH TEMPERATURE TO BURN THROUGH THE SEAT. THERE IS A GUMSTICK SIZE BURN IN THE PORTION OF THE SEAT WHERE IT GETS THE HOTTEST(COINCIDES ANATOMICALLY WITH DRIVER'S MIDDLE TO UPPER RIGHT SIGHT OF BACK). THE HEATER BURNED THROUGH THE EXTERNAL LEATHER COVERING WHICH IS NOW BLACK FROM THE BURN. ALSO THE LEATHER IS HARDENED AROUND THAT AREA FROM THE HIGH TEMPERATURE AND FEELS LIKE BURNED, HARD PLASTIC. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441416December 27, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
THERE IS A SHUDDERING NOISE / VIBRATION COMING FROM THE ENGINE COMPARTMENT AT SPEEDS BETWEEN 25-45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441111December 23, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT WAS TRAVELING 50 MPH WHEN THE TRANSMISSION EXHIBITED A GRINDING SOUND AS THE VEHICLE INDEPENDENTLY DECELERATED AND CAME TO A STOP. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED. THE FAILURE AND THE CURRENT MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430890October 19, 2011
POWER TRAIN
MAJOR ISSUES WITH MY TRANSMISSION SHUDDERING AND VIBRATING ON MY 2004 ACURA MDX. HAD HONDA REVIEW THE VEHICLE WAS TOLD I NEEDED TO REPLACE TRANSMISSION AND TORQUE CONVERTER AND THAT THIS WAS A KNOWN ISSUE . CALLED ACURA AND NOW I'M HERE...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428030September 30, 2011
FUEL SYSTEM, GASOLINE
I HAVE ATTEMPTED TO FILL MY GAS TANK SEVERAL TIMES AND THE HOSE KEEPS TRIPPING OFF AFTER A COUPLE SECONDS. I CAN'T PUT MORE THAN TWO OR THREE GALLONS IN MY CAR AND IT TAKES FOREVER TO DO THAT. GAS RUNS OUT OF THE TANK ON TO THE SIDE OF THE CAR AND THE TIRES. I CALLED ACURA AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE AND THAT THEY CAN'T DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427796September 28, 2011
POWER TRAIN
ANOTHER 2004 MDX TRANSMISSION ISSUE.JUTTER OCCURING BETWEEN THE SPEEDS OF 25-45 MPH.DEALER CLAIMS THIS IS NOT UNDER WARRANTY ANY LONGER(100,000 MILES ON CAR) AND THERE HAVE BEEN VERY FEW COMPLAINTS ON THIS PROBLEM.AFTER TAKING THE ISSUE OF NEEDING A NEW TRANSMISSION TO CORPORATE,I WAS TOLD THEY WOULD COVER ONLY A PORTION OF THE COST. MY PORTION WOULD BE 2500.00. THIS IS ABSURD. ACURA KNOWS FULL WELL THAT A PROBLEM EXISTS AND SHOULD STAND BY THEIR VEHICLES. THEY HAVE CERTAINLY LOST ME AS A THREE TIME BUYER OF THEIR VEHICLES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424603September 10, 2011
POWER TRAIN
SHUDDERING IN TRANSMISSION BETWEEN 35MPH AND 45MPH AND LACK OF POWER. TOOK IT TO THE DEALER AND THEY SAID HONDA HAS A SERVICE BULLETIN ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422725August 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION/TORQUE CONVERTER VIBRATION AT 35-45MPH. STARTED AT 70,000 MILES. FORCED TO REPLACE TRANSMISSION, ACURA SHOULD BE RESPONSIBLE FOR THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421614August 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER FAILED DUE TO FAULTY EQUIPMENT. THIS CAUSED A TOTAL TRANSMISSION REPLACEMENT PER ACURA. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420897August 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL
OUR 2004 ACURA APPEARS TO BE VERY SLUGGISH AND SLOW TO ACCELERATE IN 35-40 MILES RANGE AND WAS PULLING TO THE RIGHT. SO, WE TOOK IT TO ACURA DEALERSHIP IN LOS GATOS, CALIFORNIA ON 1/27/2009 FOR FURTHER INVESTIGATION. THAT'S WHEN THE DEALER RECOMMENDED A NEW TRANSMISSION WITHOUT ANY MENTION OF THE EXISTING RECALLS ON THE 2004 ACURA MDX TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415502July 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING HOME AFTER PURCHASING USED 2004 ACURA MDX THE VEHICLE WAS MAKING A NOTICEABLE SHUTTER/GRINDING NOISE BETWEEN 30-45 MPH UNDER LIGHT ACCELERATION. DEALERSHIP DIAGNOSED FAULTY TORQUE CONVERTER AND REPLACED AT NO COST. NO APPROXIMATELY 11,000 MILES LATER, THE PROBLEM HAS CAME BACK WITH BAD TORQUE CONVERTER. INTERNET SEARCH REVEALS THIS PROBLEM IS COMMON WITH THESE VEHICLES. WOULD NOT HAVE PURCHASED IF KNOWN ISSUES BEFORE. THESE IS AN OBVIOUS DESIGN FLAW IN THE POWER TRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408879June 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE AN ACURA 2004 MDX. 111,000 MILES. SERVICED AS DIRECTED. JUST REPLACED THE TRANSMISSION AND THE TORQUE CONVERTER. THIS IS AN ISSUE THAT IS CLEARLY A PROBLEM. ACURA HAD RECALLS BUT CLAIMED TO HAVE "FIXED" THE ISSUE. THERE IS NO WAY A PROPERLY MAINTAINED CAR SHOULD HAVE TO HAVE A COMPLETE TRANSMISSION OVERHAUL DONE. THE MAINSHAFT HAD TO BE REPLACED AS WELL. THE MECHANICS THAT DID THE WORK ARE EX ACURA MECHANICS. THEY CONFIRMED THAT THIS WAS THE EXACT KINDS OF PROBLEM THEY REPLACED FOR YEARS ON MDX'S. I HAD TO HAVE AN ENTIRE NEW TRANSMISSION WITH MAIN SHAFT AND TORQUE CONVERTER REPLACED. THIS COST ME $3,558.02. THIS IS WRONG. A CAR, ESPECIALLY A HIGH END CAR LIKE ACURA, SHOULD NOT HAVE TO HAVE AN ENTIRE TRANSMISSION REPLACED AT 111K MILES. IT WAS UNETHICAL OF ACURA TO NOT ADVISE ME OF THIS HISTORY BEFORE PURCHASING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407710June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 ACURA MDX HAS BEEN DIAGNOSED WITH A TORQUE CONVERTER PROBLEM AT 71,000 MILES. WHEN WE ARE AT LOW SPEEDS, 35 - 45 MPH THE TRANSMISSION STARTS TO VIBRATE AS IF WE ARE GOING OVER RAILROAD TRACKS. OVER THE PAST FEW MONTHS THE GAS MILEAGE HAS DROPPED SIGNIFICANTLY TO THE POINT THAT WE ARE HAVE TO FILL UP TWICE A WEEK TO DRIVE ROUGHLY 150 MILES. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER 2004-2006 MDX OWNERS WITH THIS SAME COMPLAINT. SOME 2004 MODELS HAVE BEEN RECALLED BUT NOT MINE. HOW CAN THEY ONLY RECALL SPECIFIC VIN'S AND NOT THE ENTIRE MODEL YEAR. THIS IS A FINANCIAL AND SAFETY CONCERN, ONE BECAUSE THE VEHICLES GAS MILEAGE HAS DROPPED SIGNIFICANTLY AND THE TRANSMISSION COULD LOCK-UP OR OVERHEAT AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402892May 26, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, STRUCTURE, EQUIPMENT
I OWN A 2004 ACURA MDX AND 3 OUT OF THE 4 AIR VENTS (CLIPS) IN THE FRONT AREA OF THE CAR ARE BROKEN. THEY ARE VERY CHEAPLY MADE AND FALL INTO PIECES WHEN YOU TRY TO ADJUST THE FLOW OF AIR. I DID SOME RESEARCH AND FOUND OUT THERE IS A LOT OF OTHER PEOPLE ALSO OUT THERE WITH THIS PROBLEM. MANY FORUMS, SUCH AS EDMUNDS, HAS MANY PEOPLE COMPLAINING ABOUT THE SAME THING. THEY EITHER NEED TO BE RECALLED OR ACURA NEEDS TO START SELLING REPLACEMENT CLIPS INSTEAD OF THE ENTIRE AIR VENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395961April 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 ACURA MDX, STARTED TO SHUDDER/VIBRATE/GRINDING NOISE NOTICED JUST AFTER 50K MILES. THE PROBLEM OCCURS WHEN DRIVING BETWEEN 25 TO 45 MILES, TRYING TO COAST OR DECELERATE. ALSO OBSERVED THE SUDDEN HESITATION OF THE VEHICLE WHEN THE SHUDDER OCCURS. IF I PUT IT IN D4 (INSTEAD OF D5) THEN IT DOESN'T SEEM TO BE MAKING THE GRINDING NOISE/VIBRATION. I HAVE REPORTED THE ISSUE AROUND 50K+ MILEAGE TO THE DEALER BUT DEALER SAID THEY CAN'T REPRODUCE/IDENTIFY IT. I HAVE COMPLAINED ABOUT THE SAME PROBLEM IN 2 OTHER VISITS TO THE ACURA DEALERSHIP, EVERY TIME THEY DENIED THE PROBLEM. NOW, AT 90K MILES I COMPLAINED ABOUT THE PROBLEM AND THIS TIME THEY WERE ABLE TO HEAR AND OBSERVE THE SOUND, EXACTLY THE SAME AS I HAVE BEEN REPORTING SINCE IT HAD 50K+ MILEAGE. ACURA DEALER IS SAYING THE WHOLE TRANSMISSION (TORQUE CONVERTER) HAS TO BE REPLACED. FOR A VEHICLE THAT COSTS $40K HAVING TRANSMISSION ISSUES AT 50K MILEAGE IS UNACCEPTABLE. I DON'T DRIVE IT ROUGH AND DON'T NEGLECT THE MAINTENANCE. THERE ARE SO MANY COMPLAINTS IN THE ONLINE FORUMS ON THIS EXACT TRANSMISSION PROBLEMS. ACURA/HONDA CUSTOMER SERVICE IS VERY POOR OR NON-EXISTING, THEY SHOULD BE ASHAMED OF SUCH A PROBLEMATIC COMPONENT IN A LUXURY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393981April 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
A RATTLING/SHUDDERING/GRINDING IS OCCURING WHEN ACCELERATING, AND ONLY WHEN ACCELERATING, BETWEEN 30 AND 42 MPH. IT IS A RESULT OF A FAILING TORQUE CONVERTER. PROBLEM ONLY OCCURS WHILE IN D5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386938March 8, 2011
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 2004 ACURA MDX. THERE ARE ABOUT 77,000 MILES ON IT. VSA, VTM-4, ABS, AND AIRBAG LIGHTS KEEP FLASHING. SO I TOOK IT TO MY ACURA DEALERSHIP AND THEY TOLD ME THAT AFTER DIAGNOSTIC THAT THE REAR DIFFERENTIAL FAILED. I BELIEVE THERE IS SOMETHING WRONG WITH THE WIRING OF ALL MDX IN OR AROUND 2004. THERE HAS BEEN NUMEROUS REPORTING OF REAR DIFFERENTIAL FAILURES IN 2003 AND 2004 MDXS. ACURA SHOULD TAKE A LOOK INTO THIS AND MAYBE DO A RECALL. THIS IS VERY DANGEROUS BECAUSE THE TRANSMISSION MAKES A LOUD NOISE AND SLOWS DOWN WHEN YOU ARE DRIVING ALMOST AS IF THE TRANSMISSION WAS ABOUT TO GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382789February 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT TOOK THE VEHICLE IN FOR INSPECTION AND WAS TOLD THAT THE TRANSMISSION WAS SLIPPING. THE FAILURE WAS WITHIN THE REAR DIFFERENTIAL TORQUE CONVERTER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THIS WAS A KNOWN FAILURE THAT ACURA HAD BEEN HANDLING ON A CASE BY CASE BASIS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE TRANSMISSION WAS NOT UNDER WARRANTY AND THEY WOULD NOT RECEIVE ANY ASSISTANCE BECAUSE THE CONTACT WAS NOT THE ORIGINAL OWNER. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382470February 12, 2011
POWER TRAIN
AFTER BACKING OUT OF MY DRIVEWAY AND SHIFTING THE CAR INTO D5 THE TRANSMISSION WOULD NOT ENGAGE AND WAS COMPLETELY SLIPPING. AFTER SHIFTING TO A LOWER GEAR I WAS ABLE TO GET THE CAR TO DRIVE AND THEN SHIFTED BACK INTO D5. UPON SLOWING AND THEN TRYING TO ACCELERATE AGAIN THE TRANSMISSION AGAIN COMPLETELY FAILED TO ENGAGE AND HAT TO BE SHIFTED INTO THE LOWEST GEAR TO RE-ENGAGE THE TRANSMISSION. ALSO, ON SEVERAL OCCASIONS WHILE TRYING TO PASS OTHER VEHICLES THE TRANSMISSION WOULD AGAIN COMPLETELY SLIP. ALSO AT POINTS WHERE I WOULD ENTER TRAFFIC FROM A SIDE STREET OR PARKING LOT AS I HAVE TRIED TO ENTER TRAFFIC AT AN OPENING THE TRANSMISSION WOULD FAIL TO ENGAGE WHICH HAS CREATED VERY DANGEROUS SITUATIONS WHERE WE HAVE ALMOST BEEN IN A VERY BAD ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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