Acura MDX Complaints (2020)

231 consumer complaints on file.

#11680494August 13, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Failed Component: Front camera system controlling adaptive cruise control, lane departure warning, lane keeping assist, and other safety features. Safety Risk: Loss of these systems increases risk of collision, lane drift, and reduced driver reaction time. Date Issue Began: August 12, 2025. Confirmation: Problem reproduced and confirmed by authorized Acura dealership. Inspections: Inspected by Acura dealership only. Symptoms: Dashboard alerts immediately after startup stating adaptive cruise control, lane departure warning, and lane keeping assist are unavailable; warnings remain active while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679634August 10, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
On Aug 8th at 3:32pm (81F and sunny), I stopped at a red light with the auto idle engine feature on. When I lifted my foot off the brake to drive the car, the car shifted into neutral and completely shut down and would not restart immediately. I attempted approximately 8 times to restart the car for 3 minutes before it successfully restarted. This poses a significant safety hazard for myself, my children, and others on the road. This is the 6th time this has happened and I have previously filed a NHTSA report # 11533671 with the same issue. Acura has been unable to diagnose and recreate the problem and is refusing to do any further work. It has been brought into their dealership on 3 separate occasions (July 2023, September 2024, August 2025). Prior to this occurring, there were no warning symbols, the car started fine without issue, and the battery has been checked and confirmed in working order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674739July 19, 2025
EXTERIOR LIGHTING
There is moisture and water droplets inside outer left taillight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674784July 19, 2025
ELECTRICAL SYSTEM, ENGINE
I own a 2020 Acura MDX. On two separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. Several unknown warning lights were illuminated on the instrument panel. The vehicle shuts off and the I had to manually restart the vehicle after the failure. I have not contacted the dealer yet but based on what I have found here I am not the only one that this is happening too. It is awful to be stopped in rush hour traffic and having people honking at me and potentially be the cause of an accident. The vehicle has not been repaired. The failure mileage was approximately 35,000 and 38,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673234July 14, 2025
UNKNOWN OR OTHER
I been having deceleration problem and shut down unexpectedly problem with my Acura MDX 2020 truck. I can be driving my truck normally and out of no where my truck would lose power slow down and eventually shut off completely. I avoided like 5 car accidents with this incident happened to me. I have bring the truck to Acura and they are not fixing my problem.i am scared to dead to drive my own truck. I always drive with my kids in my truck. Please help I don’t know what else to do. This truck is going to get me in a nasty car accident and I can even lost my life. Back in 2024 in September I was driving on 78 on my way to Jersey City, I was driving like 65 miles, my truck slow down lose power and eventually turned off. Someone almost hit me from behind. On Wednesday July 02/2025 I was driving like 20 miles approaching a red light to stop once I press the break pedal my truck completely shuts off. I needed to wait like 1 minute or 2 to turn on. Also on Thursday July 3/2025. I was on my way to the hospital with my kids and my truck turn off completely on a Burger King drive through. That day I took my truck again to Acura to check on it. They told me nothing was wrong with my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671981July 8, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2020 Acura MDX. The contact stated that on three separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. The contact stated that several unknown warning lights were illuminated on the instrument panel. The contact stated that the vehicle shut off and the contact had to manually restart the vehicle after the failure. The contact called and informed the dealer of the failure. The contact was then referred to the manufacturer for assistance with the repair. The contact was provided a case number and referred to the dealer to order the part for the repair. The contact made multiple attempts to reach the dealer but had not received a response. The vehicle was not repaired. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668968June 24, 2025
EXTERIOR LIGHTING, INTERIOR LIGHTING
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667706June 18, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
MALFUNCTION: ROAD MITIGATION SYSTEM FAILED (RDM), LANE KEEPING ASSIST SYSTEM (LKAS) FAILED, and CRUSE CONTROL FAILED, after investigating the issue this is happening with multiple vehicles. SAFETY: YES, these all failed at the same time, poses significant safety issues for the diver, passengers, and other drivers due to nature of failure. CONFORMATION: at this time no inspection of the vehicle has transpired. NO OTHER WANING LAMPS OR MESSAGES, prior to suddenly showing up today 6/18/25
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667053June 15, 2025
ENGINE
When idle stop is on and I come to a stop, the car shuts off and switches to neutral. It has to be put in park to start it back up. This is a safety concern because the vehicle is essentially stalled until you're able to put it in parked and restart it, which could cause an accident. The dealer is aware of the problem as it's been discussed the last two times that I've taken my vehicle in for recalls. According to the dealer, there is a recall for this issue but it's not for 2020 MDX, it's for 2022-2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666330June 11, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am writing to formally express my concern regarding a recurring issue with the Auto Start/Stop feature in my 2020 Acura MDX. This feature, which is intended to improve fuel efficiency, has instead caused unexpected and unsafe engine shutoffs while the vehicle is in operation. On multiple occasions, the vehicle has failed to restart promptly after the engine shuts off at a stoplight or in traffic, creating a serious safety hazard. The delay or failure to restart can leave the car temporarily disabled in active traffic, placing both myself and other drivers at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666192June 10, 2025
ENGINE
At 101,841 miles, noticed ticking coming from the engine as it was idling. Acura of Limerick dealership diagnosed the issue coming from the bottom of the engine as a rod knock. They feel the problem is internal to the engine and suggest replacing the engine at my, I the owner's cost. After reviewing blogs and information on recalls on the internet, this issue seems in line with other rod bearing issues with this 3.5L V6 engine. But my Vin is not identified as having the recall issue? This seems incorrect as my Vin should be covered as it seems to be the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666072June 10, 2025
ENGINE
Auto Idle Stop issue where engine did not restart. Occurred multiple times in April/May of 2024 and Vehicle Stability Assist Code U3006-16 appeared on the Infotainment screen. Taken to dealer who was unable to replicate the problem. The U3006-16 code appeared again in February 2025 but the car did not experience the restart issue at that time. The U3006-16 code appeared again on April 6, 2025 while exiting a freeway after a 20 minute drive and the engine did not restart after Auto Idle Stop engaged at the second intersection. Taken to dealer and unable to replicate the problem and supposedly cleared the codes. On May 21, 2025 the U3006-16 code appeared again while exiting a freeway after a one hour drive but the car did not experience the restart issue at that time. Took car to dealer who checked a bunch of things and cleared the code,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664198June 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I am reporting a failure of the multipurpose front windshield camera in my vehicle, which resulted in the loss of multiple safety systems including Lane Keeping Assist System (LKAS), Road Departure Mitigation (RDM), Adaptive Cruise Control (ACC), Auto High-Beam, and Collision Mitigation Braking System (CMBS). These features are critical to safe driving, and their sudden deactivation poses a serious safety risk to both the driver and others on the road. This issue required costly repairs. I believe this represents a safety defect that should be investigated by NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663864May 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663592May 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My car has been going into neutral when in the autostop. The only way to get out of it is to turn it off and back on. It's incredibly dangerous. I almost got into a horrible accident. It happens suddenly and without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662962May 24, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
2020 acura mdx tech package with 31600 miles, I purchased this vehicle first owner in march of 2021 and about 3 days ago 5/22/25 I get a fault reading for collision mitigation system problem, lane keep assist problem, road departure mitigation system problem, adaptive cruse control problem and auto high-beam problem, all safety feature issues, I brought vehicle to Acura dealership and they scanned for error codes which produced error code#u3000-49 for faulty multipurpose camera unit millimeter wave radar internal electronic failure recommend to replace the wave radar, dealership states vehicle is no longer under warranty and would cost a total of $1500 to get repaired and replaced , this issue should be looked into further for faulty acura part if repair is done what are the chances of it happening again with normal usage of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658374May 2, 2025
UNKNOWN OR OTHER
I was in traffic on a major highway during rush hour, and my car went into neutral on its own in the middle of the highway. I was unable to put it in drive, restart it, turn it off or do anything else. The car truck behind me almost hit me and other cars were honking their horns as they changed lanes and drove past me. It was extremely frightening and unsafe as my car sat there without moving, on a major highway, in the middle of rush hour, at 5:35 pm. This happened before and I reported it to the dealership in 2024, and took my car in on three different occasions. In November 2024, less than a year after I purchased the certified pre owned car, it shifted into neutral twice within 20 minutes while I was driving intown, and again later than day as I exited a highway. The third time, I was able to get a video of it on my phone. The dealer said they could not reproduce the problem but fortunately, I sent them the video that shows the oil, battery, ABS, ACC, brake, road departure system, tire pressure, LKAS, brake system and other lights were all on. They said they addressed the issue then. This time around, in April 2025, they told me that they were unable to reproduce the issue but that it was because my battery tested low. Nothing was mentioned about a battery in November when the battery was still under warranty. Now they are saying it is the battery. There were no warnings before the car stalled. This is concerning and very unsafe. I cannot upload videos to this report so I have uploaded a few screenshots from it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655628April 19, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Faulty Windshield camera. which fails due to overheating. and sets off problem lights on the dashboard. lane keep assist , lane departure, brake problem. this seems to be a common problem with this faulty design. to replace this part is $2,000 which who knows if it will fail again. so know one is forced to drive around with the constant problem lights and the uneasy feeling of not having brake assistance when and if needed. this puts not only the driver and passengers lives at risk but the lives of the public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653622April 9, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2020 Acura MDX. The contact stated that while driving in Comfort Mode at approximately 40 MPH and attempting to accelerate to change lanes, the vehicle stalled for several minutes before accelerating. There were no warning lights illuminated. The vehicle hesitated to start intermittently, and the failure was more frequent over time. The vehicle was taken to the dealer, who diagnosed that the battery had failed. The battery was replaced, and the vehicle was remedied under the NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System). The failure reoccurred. The vehicle was returned to the dealer, and the contact stated that the vehicle was shaking abnormally while accelerating; however, the dealer had not diagnosed the vehicle a second time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,193.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653150April 7, 2025
ENGINE
Email Acura did an update to software for vehicle stalling, but the problem isn't fixed. I have notified the dealer twice and no return call. I am a widow, travel alone and am afraid this vehicle will fail when I'm alone. I was slowing to stop at a stop sign and the car just shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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