Acura MDX Complaints (2014)

172 consumer complaints on file.

#11057254December 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047342November 19, 2017
STEERING
POWER STEERING (EPS) SYSTEM PROBLEM. IS A MESSAGE BEING DISPLAYED ON THE CAR DASHBOARD. THE CAR WILL NOT START. THIS IS THE SECOND TIME IN 2 YEARS WHERE WE HAD THE SAME ISSUE. THIS PROBLEM MAKES THE CAR DIFFICULT TO DRIVE AND CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020141August 28, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
I AM 27 YEARS OLD FEMALE THAT WAS IN A CAR ACCIDENT WITH MY BOYFRIEND AND HIS MOM. MY BOYFRIENDS MOM WAS THE DRIVER, I WAS THE FRONT SEAT PASSENGER AND MY BOYFRIEND WAS IN THE BACK SEAT. BOTH MY BOYFRIENDS MOM AND I WERE WEARING OUR SEATBELTS. AFTER HANGING OUT FOR THE DAY MY BOYFRIENDS MOM WAS DROPPING US OFF AT HOME AND THAT WAS WHEN IT HAPPENED. AS SHE WAS BACKING UP OUT OF THE DRIVEWAY, THE ACCELERATOR MUST HAVE GOTTEN STUCK BECAUSE THE CAR FLEW ACROSS THE DRIVEWAY DOWN A HILL OVER A BASKETBALL COURT AND DIRECTLY INTO A TREE! THINKS THE VEHICLE WAS GOING 30-40 MPH AND BOTH FRONT AIRBAGS DEPLOYED. AFTER THE ACCIDENT I HAD BEEN INJURED AND AFTER GOING TO THE HOSPITAL AND HAVING X-RAYS DONE, THE DOCTORS HAVE SAID I HAVE A FRACTURE (L2) TO MY SPINE. THANK GOD NO SURGERY WAS NEEDED ALTHOUGH IT REALLY SUCKS TO HAVE A COMPRESSED VERTEBRA NOW! THE ACCIDENT HAPPENED ON JUNE 28, 2017 AND SINCE THE ACCIDENT I HAVE BEEN WEARING A LUMBAR BRACE IN ORDER TO HELP SUPPORT MY SPINE/BACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11005851July 17, 2017
UNKNOWN OR OTHER
MY NAVIGATION UNIT HAS BEEN UPDATED AND THE PROBLEM PERSISTS. THE LINES FOR NAV TRAFFIC CANNOT BE EASILY SEEN. THIS WAS FIXED IN 2015 AND 2016 ACURA MDX W/ NAV BUT HAVE NOT BEEN FIXED FOR THE 2014 MDX UNITS. THE TRAFFIC LINES ARE VERY FAINT AND UNREADABLE TO WHERE TOO MUCH TIME IS SPENT TRYING TO SEE TRAFFIC WHILE DRIVING. THIS WILL RESULT IN ACCIDENTS DUE TO DIVERTED ATTENTION. ACURA/HONDA IS AWARE OF THE PROBLEM SINCE THE 2014 MODEL WAS RELEASED, AND STILL REFUSES TO RELEASE A FIRMWARE UPDATE TO MAKE THE TRAFFIC LINES BETTER VISIBILITY LIKE THEY DID FOR 2015 AND LATER. EVEN MY 2006 RL WAS EASIER TO SEE. WE WERE REAR ENDED NEAR UC DAVIS IN DAVID CALIFORNIA IN MAY 2017. WHILE I WAS ABLE TO ANTICIPATE 70 MPH TRAFFIC MAKING A SUDDEN STOP BECAUSE MY PASSENGER WAS USING NAV TRAFFIC ON THEIR PHONE, AND THEY WARNED ME OF THE TRAFFIC CONGESTION, IF I HAD BEEN LOOKING AT THE NAV UNIT TRYING TO FIGURE IT OUT WHAT TRAFFIC WAS LIKE AHEAD WE WOULD HAVE HIT THE CAR AHEAD OF US TOO INSTEAD OF JUST BEING REAR ENDED. THE OTHER CAR HIT US SO HARD IT WAS TOTALED. THIS VISUAL ISSUE NEEDS TO BE FIXED EITHER AS A RECALL OR BY AN OPTIONAL UPDATE. THE 2017 NAV DISK UPDATE I TRIED FROM ACURA DID NOT FIX THE ISSUE. THE MDX FORUMS ARE FULL OF THE COMPLAINT FOR THE 2014 MDX WITH NAV, AND PEOPLE ARE QUITE ANGRY ABOUT IT. ESSENTIALLY WHAT ACURA HAS DONE IS ADD A DISTRACTION ON THE 2014 MDX WITH NAV THEN FIX IT IN THE 2015 AND LATER MODELS BUT NOT FIX IT IN THE 2014.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10980411April 25, 2017
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILURE ERROR MESSAGE DISPLAYED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968675March 27, 2017
VEHICLE SPEED CONTROL
VEHICLE HESITATES WITH ACCELERATION AND DOES NOT MAINTAIN CONSTANT SPEED. WITH ACCELERATION, THE VEHICLE HESITATES AND THEN LURCHES SUDDENLY. THE VEHICLE FAILS TO MAINTAIN A CONSTANT VELOCITY, ESPECIALLY GOING UP A SLIGHT GRADE, MOST NOTICEABLY AT 35MPH AND 45MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956132February 21, 2017
UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVE APPROXIMATELY 65 MPH ON INTERSTATE 83 NORTH OF BALTIMORE MARYLAND. NO TRAFFIC AHEAD WITHIN QUARTER MILE. NO EVIDENCE OF ANY OBJECT STRIKING VEHICLE, NO OTHER DAMAGE TO VEHICLE. OUTSIDE TEMPERATURE WAS ABOUT 55 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930346December 7, 2016
SERVICE BRAKES
THE VEHICLE START SHAKING VIOLENTLY WHEN BRAKING AT HIGH SPEEDS OR WITH EMERGENCY BRAKING. BRAKING EFFICIENCY MAY BE SUFFERING AS WELL. THE DEALER REFUSED TO COVER THE REPAIR UNDER NEW VEHICLE WARRANTY. I PAID FOR THE FRONT ROTORS TO BE RESURFANCED AT 38000 MILES BUT THE PROBLEM IS BACK AT 45000 MILES. THE DEALER IS PERFORMING THE SAME REPAIR BUT CONCERN IS THAT THIS WILL KEEP HAPPENING. THIS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930249December 6, 2016
STEERING
POWER STEERING EPS PROBLEM WHILE DRIVING AND LOOSING STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926690November 17, 2016
POWER TRAIN
MY CAR HESITATES (FEELS LIKE IT WILL STALL) FREQUENTLY ON ACCELERATION AFTER SLOWING DOWN OR COMING TO A STOP. THIS IS A SAFETY HAZARD ESPECIALLY WHEN MAKING LEFT TURNS, ETC. THE DEALERSHIP CAN NOT FIND A PROBLEM WITH IT, BUT THE PROBLEM DOES EXIST. THIS PROBLEM STARTED AT ABOUT 5000 MILES AND CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917899October 21, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A ROD IRON FENCE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,323. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10914461October 7, 2016
POWER TRAIN
TORQUE CONVERTER RATTLING TYPE NOISE WHEN ACCELERATING AT OR NEAR 40 MPH, AND ALSO 60 MPH. DEALER ATTEMPTED FLUID FLUSH AND SOFTWARE UPDATE TO NO AVAIL. RETURNING VEHICLE BACK TO DEALER FOR FURTHER DIAGNOSES AND REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908704September 22, 2016
POWER TRAIN
VEHICLE HAS HESITATION/STUTTER WHEN ACCELERATING FROM 0 TO AROUND 20MPH. THIS IS A CONSTANT PROBLEM, NOT A ONE TIME OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906868September 15, 2016
SERVICE BRAKES
WHEN DRIVING DOWN A LONG, DOWNHILL SLOPE THE STEERING WHEEL AND THE REST OF THE CAR STARTED SHAKING WHEN THE BRAKE IS APPLIED. FROM A SCALE OF 0 TO 10 I WOULD GIVE IT A 6 OR MORE FOR THE SHAKING. IT IS PRETTY BAD. THE EXACT SAME SYMPTOMS OCCURRED TO MY 2009 HONDA ACCORD. AT THAT TIME I JUST BARELY OWNED IT FOR LESS THAN A YEAR FOR MY ACCORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898574August 25, 2016
STEERING
INTERMITTENT MOTOR NOISE FROM BEHIND DASH WITH RECENT 3 SECOND SIMULTANEOUS STEERING WHEEL LOCKUP RESULTING IN MY LOSS OF STEERING CONTROL. REPORTED THE ISSUES TO DEALER TWICE, BUT THEY COULD NOT REPLICATE THE ISSUE AND CONCLUDED NO ISSUE IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894456August 9, 2016
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000. UPDATED 10/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887632July 21, 2016
STRUCTURE:BODY
LIFTGATE OBSTRUCTION SENSOR IS SET FOR A HIGHER BACK PRESSURE. THE SENSITIVITY OF OBSTRUCTION SENSOR CANNOT BE ADJUSTED. I FEEL THE LIFTGATE WILL NOT PROTECT FINGERS AND HANDS BEFORE CRUSHING IT. THIS LIFTGATE PINCH POINT HAZARD MANAGEMENT SHOULD BE IMPROVED TO AVOID INJURY. THE LIFTGATE IS VERY HEAVY. THIS IS A HAZARD IDENTIFICATION AND CONSEQUENCE ASSESSMENT. NO INJURY WAS CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885571July 18, 2016
POWER TRAIN
I RECENTLY PURCHASED A 2014 ACURA WHILE IT WAS STILL IN ITS WARRANTY PERIOD. AFTER FINALIZING THE PURCHASE OF A $40, 000.00, THE VEHICLE BEGAN EXHIBITING MECHANIC ISSUES WITH THE TRANSMISSION. SO NATURALLY, I CONTACTED THE MY LOCAL ACURA DEALERSHIP IN CHAPEL HILL, NC. I HAVE TAKEN MY VEHICLE TO THE SAME DEALERSHIP A TOTAL OF FOUR TIMES FOR THE SAME ISSUE TO ONLY BE TOLD THAT THERE WAS NOT PROBLEM WITH VEHICLE, WHEN IT EXHIBITS OTHERWISE. WITH THE SAME MECHANIC ISSUE WITH TRANSMISSION STILL EXHIBITING ITSELF, I DECIDED TO TAKE MY CAR TO THE ACURA DEALERSHIP IN FAYETTEVILLE, NC, WHICH IS MORE THAN 78 MILES FROM MY HOME. THE NICE FOLKS THERE DIAGNOSED THE VEHICLE AND DETERMINED THAT IT WAS THE TORT CONVERTER, WHICH CARRIES A PRICE TAG OF OVER $2,600.00 TO REPAIR. THE CONCERN I HAVE IS THAT SINCE MY CAR IS CURRENTLY OUT OF HIS 50K WARRANTY PERIOD, IN WHICH THE PROBLEM WAS REPORTED BUT NEVER PROPERLY DIAGNOSED APPROPRIATELY DURING THE TIME IT WAS UNDER WARRANTY, WILL ACURA HONOR ITS COMMITMENT TO IT CONSUMER AND STAND BEHIND ITS PRODUCT, AS THIS IS A COMMON ISSUES MISDIAGNOSED ISSUE (CLICK HERE ) TO BE DIRECTED TO THE ONLINE FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881932June 30, 2016
VEHICLE SPEED CONTROL
AS THE VEHICLE BEING DRIVEN, IT OCCASIONALLY LURCHES. AS THE VEHICLE PRODUCES THESE SUDDEN STOPS AND ACCELERATIONS DURING THE NORMAL DRIVING (LOCAL STREETS AND HIGHWAYS), I, AS A DRIVER, TEMPORARILY LOSE THE CONTROL OF THE CAR. CONSEQUENTLY, THIS CAR LURCHING SITUATION MAY LEAD TO THE DRIVER LOSING A TEMPORARY OR COMPLETE CONTROL OF THE VEHICLE WHICH COULD ULTIMATELY CAUSE A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871623May 31, 2016
SERVICE BRAKES, ENGINE
BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED AT 12-13K MILES. ITS FAIRLY NEW CAR. MY CONCERN IS TO REPLACE ALL THE BAD ROTORS BUT DEALER INSISTED THAT THEY WILL RESURFACE THOSE ROTORS. RESURFACING REDUCES THE LIFE OF THE ROTORS AND THEN I CALLED ACURA AND THEY ASSIGNED ME DISTRICT CASE MANAGER AND IN TURN THEY TALKED TO DEALER AND FINAL RESULT IS THAT THEY WILL RESURFACE IT NOT REPLACE IT. IF THE PRODUCT IS DEFECTIVE THEN THEY SHOULD REPLACE IT. I THINK THE AMOUNT OF CONCERNS REGARDING 2014 ACURA MDX THEY ARE RECEIVING REGARDING THE BRAKES ARE ENORMOUS AND THEY SHOULD RECALL OR REPLACE THE ROTORS. ENGINE NOISE/ TRANSMISSION NOISE. WHILE GOING TO LA FROM SACRAMENTO I NOTICED THAT WHILE AT 65- 70 MPH THERE IS ALWAYS A WHISTLING NOISE WHEN YOU ARE STEPPING ON GAS AND WHEN YOU TAKE YOUR FOOT OFF THE GAS IT STOPPED. ITS ANNOYING AND DEFEATS THE PURPOSE OF BUYING SUCH A HIGH END SUV AND INSTEAD OF LESS ROAD NOISE YOU HEAR WHISTLING SOUND. I TOOK IT TO DEALER FOR DIAGNOSTIC AND THEY STATED THAT ITS EITHER FROM ENGINE OR FROM TRANSMISSION AND THEY HAVE NO SOLUTION TO IT. UPDATE FROM APR 25, 2016 THIS IS UPDATE FROM LAST TIME WHEN NIELLO ACURA COULD REPLICATE THE NOISE BUT THERE WASN'T ANY SOLUTION TO IT. I CALLED ACURA HQ AND THEY SET AN APPOINTMENT FOR ACURA TECH-DPSM ON 04/21/2016 TO DRIVE AND NEXT DAY I GET CALL BACK THAT THEY COULD REPLICATE THE WHISLING NOISE BUT THE SAME NOISE ALSO CAME FROM OTHER 2014 MODEL THEY DROVE. SO THERE IS NO SOLUTION TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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