Acura MDX Complaints (2019)

200 consumer complaints on file.

#11627599November 26, 2024
FUEL/PROPULSION SYSTEM, ENGINE
The car is stalling on the highway.that very scary situation the dealer said they don’t have the parts to fix it. Also they said till the check light doesn’t come on they can’t fix it. I don’t know what to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626360November 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM
We received these recalls more than a year ago and after we called the Acura dealership they told us that there were not enough parts to fix the cars now and that they would give us a call when they had the parts, after two months we called them again and same statement, and same thing for 3 more times with the span of six months. today after more than a year I called again and they are saying no part is available! Since I am worried about safety I don't drive my car out of the city but it seems that Acura has no plan to address these recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626125November 19, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625945November 18, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while attempting to drive from a complete stop at a traffic light, the vehicle stalled, nearly causing a crash. Several unknown warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625723November 16, 2024
FUEL/PROPULSION SYSTEM
In February 2024, received a recall for fuel pump module, which can result in prevent engine from starting, cause vehicle to lose driver power, or stall while driving. Can also result in failing emissions inspection. Acura reports that repair is not available until Fall 2024. In October 2024, while at a stoplight, auto idle-stop was engaged, and engine stalled and would not turn on. Vehicle needed to be turned off and then engine started at that time. A previous recall that affected auto idle stop was addressed in May 2023 where engine does not auto restart after entering auto idle stop. In April 2023 Acura provided a software update, however in October 2024 the engine stalled as mentioned above. Additionally, a local emissions test was performed and failed around April 2022, and passed a second time when performed a few weeks later. Even after experiencing symptoms of recall 23V-858, recall has not been able to be addressed. This vehicle was brought into Acura in November 2024 for an another recall (23V-751) and I was told that current unaddressed recall may be available within the following month but could not provide any further assistance. Engine stalling at a stoplight puts my family at risk, as well as others. If engine is stalling at a stoplight, engine may stall at other times, including while driving, increasing risk of accident. Recall has been undressed for almost 10 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624876November 12, 2024
UNKNOWN OR OTHER
I just read about this new recall on Honda and Acura vehicles. I just wanted to say that I am really mad at Honda and you guys at NHTSA. You just put these issues out there in the media that Honda and Acura have all these safety issues and these are really dangers issues people could loose their lives here , but no one fallows what Honda and Acura are doing. I have 2019 Acura MDX and I got this recall flayer in the mail I late 2023 and the flayer stated that we will be notified by Acura and Honda when the parts are available. And it clearly says that this is a dangerous recall lives could be at stake. Guess what now is November 2024 and I was never notified by any means no flayer no phone calls no email no nothing. Nobody cares . Now this comes out again same issue and what nobody cares again. This is ridiculous someone should be held accountable for putting my kids my family in danger. Like I said my vehicle was recalled in 2023 for this same dangerous issue and no one ever contacted or sent another flayer again. Good thing I called Acura two weeks ago just out of curiosity about the recall for 2023 . They said oh ok will schedule you for Aril of 2025 hahaha. This is crazy it takes two years to fix an issue this dangerous. And guess what they will probably call me in April of 2025 and say they have no parts and that would be able to schedule me for 2026. Yeah that how dese recallls work and no one cares about people and family lives.Thank you Honda Acura and NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623899November 6, 2024
POWER TRAIN
Transmission has hard shifts, delay accelerations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620696October 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
There are two open recalls, and I have tried reaching out local dealer as well as Honda email, to get these repaired. However, I have been told that fix is not available. It has a year plus and I worry driving car with these issues ignored by Honda. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618471October 7, 2024
UNKNOWN OR OTHER
We have had several recall on this automobile. The 2 outstanding recalls are almost a year old. One is for the fuel pump and the other is the connecting rod bearing. My wife is afraid to drive the car long distances because of this. We would like the dealer to buy the vehicle back if they can't perform the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618585October 7, 2024
FUEL/PROPULSION SYSTEM
Received a recall notice Feb 2024. It is now 9 months later and manufacturer has said they have NO ETA when parts will be available after multiple calls. They are vague with the issues. Told if I think I have the issue, I can bring my car in for diagnosis. If they don't find the problem I have to continue to wait AND they will charge a diagnostics fee for troubleshooting. I am concerned I have an unreliable vehicle that could fail at any time. I think 9 months is more than reasonable to have a recall fixed and replacement parts manufactured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616870September 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hopkins Acura of Fairfield (2459 Auto Mall Pkwy, Fairfield, CA 94533); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615983September 23, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel system, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615272September 18, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615066September 17, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was informed by the dealer that the vehicles for sale or trade were being prioritized before repairing other vehicles. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613885September 10, 2024
FUEL/PROPULSION SYSTEM
Received recall notice Feb 2024 Tried 3 times to get fixed no fuel pump available yet This is a safety recall issue and should be fixed immediately Please help expediate this urgent issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613510September 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura MDX Sport Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613056September 6, 2024
POWER TRAIN
Driving down 45 at 70mph. Attempted to accelerate and change lanes. Car lost engine power and was almost rear ended before power was restored. Have been waiting almost a year for recall to be complete. Grubbs Acura called is the other day to have service performed. Made the aware of the symptoms. They tried to have us pay for a diagnostic. Informed them that the symptoms were that of the recall. We believe. The engine may have damage and should be further inspected and or replaced. The informed is that they replaced the connecting rod through the oil pain and did not touch the timing belts. However it’s time for timing belts and other maintenance to occur in the next 5k miles. Feel like the job was rushed and it is a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612308September 3, 2024
ENGINE, UNKNOWN OR OTHER
Engine poweer failure while driving at highway speed. Vehicle could not maintain allowed highway speed (above 45 mph) while moving in fast traffic. First warning indicator appeared after driver noticed loss of power while driving 60 mph. Independent service center confirmed error code p0304, misfiring cylinder. Could not identify problem with spark plug or ignition coil. Technition found engine knocking during diagnostic exam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611572August 29, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610798August 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Acura MDX. The contact stated that the vehicle was taken to the local dealer for routine maintenance, and it was diagnosed that the tensioner was leaking, and the timing belt needed to be replaced. The vehicle was not repaired. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V298000 (Engine and Engine Cooling). The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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