Acura MDX Complaints (2012)

76 consumer complaints on file.

#10917272October 19, 2016
ENGINE
THE ENGINE OIL ON THIS MODELS BURNS OUT VERY QUICKLY. I HAVE NOTICED THAT I GET INDICATOR TO CHANGE ENGINE OIL IN ABOUT EVERY 6000 MILES EVEN THOUGH I USE SYNTHETIC OIL WHICH HAS THE LIFE SPAM OF UP TO 12000 MILES. I USE MY CAR FOR NORMAL DRIVE FROM HOME TO WORK AND LEISURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885234July 16, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING USING ACC, THE VEHICLE BRAKES (NOT CONSISTENTLY) WHEN APPROACHING A LARGE TRUCK IN THE LANE NEXT TO LANE I AM DRIVING IN. THIS HAS HAPPENED SINCE NEW AND HAS BEEN REPORTED AT LEAST 10 TIMES TO DEALER AND THEY SAY THEY CAN'T REPRODUCE THE ISSUE. GAS MILEAGE IS 12MPG IN TOWN AND 19MPG ON FREEWAY, STICKER WAS 16/23. I HAVE COMPLAINED ABOUT THIS SINCE NEW AND THEY DRIVE THE CAR AND SAY THEY ARE GETTING CORRECT MILEAGE, THEN THEY TOLD ME THE BRAKES NEEDED TO BE REPLACED AND THE ROTORS NEEDED GRINDING. I WAS ASSURED BY THE SERVICE WRITER THAT MY MILEAGE WOULD BE MUCH BETTER, WITH A WINK OF AN EYE. I LEFT THE NEXT DAY FOR 600 MILE DRIVE AND MY MILEAGE WAS 20MGP IN TOWN AND 27MPG ON FREEWAY, THIS LASTED FOR ABOUT TWO MONTHS. TEMPERATURE GUAGE FOR OUTSIDE TEMP HAS NEVER WORKED. ON HOT DAYS IT WILL READ 64 WHEN IT IS 105 OUTSIDE. I AM TOLD I HAVE TO DRIVE AT LEAST 20MPH FOR THIRTY SECONDS FOR THE TEMP TO INCREASE EACH DEGREE. ABSURD, HOWEVER, EVEN THIS TACTIC DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882103July 1, 2016
VISIBILITY/WIPER
THE REAR BACK-UP CAMERA ON THIS MODEL OF VEHICLE PROVIDES A VERY POOR IMAGE AT NIGHT CREATING A CLEAR SAFETY HAZARD. THE IMAGE THAT APPEARS ON THE SCREEN IS ALMOST NOT DISCERNIBLE AND VIRTUALLY IMPOSSIBLE TO MAKE OUT ANY IMAGES. WE ALSO OWN A 2010 ACURA TSX THAT HAS A BACK UP CAMERA WHICH WORKS VERY WELL AT NIGHT. ONE WOULD THINK THAT A NEWER AND HIGHER END VEHICLE WOULD OFFER AT THE VERY LEAST A COMPARABLE QUALITY CAMERA. I HAVE TAKEN THE VEHICLE TO THE DEALER WHICH HAS NOTED SIMILAR CONCERNS FROM OTHER CUSTOMERS BUT THEY NOTE THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THE INFERIOR QUALITY OF THE CAMERA AND ASSOCIATED LIGHTING PLACE ANY DRIVER RELYING ON IT IN A DANGEROUS POSITION. THIS SITUATION SHOULD BE INVESTIGATED TO ENSURE NO ACCIDENTS OCCUR AS A RESULT OF THE INFERIOR BACK UP CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852351March 30, 2016
ELECTRICAL SYSTEM
MY WIFE, WHO HAD BEEN DRIVING, EXITED THE SUV TO GO SHOPPING, LEAVING ME ON THE PASSENGER SIDE. UNAWARE, SHE PRESSSED THE "LOCK" BUTTON ON THE KEY REMOTE AS SHE WALKED AWAY.. AFTER A MOMENT, I ATTEMPTED TO OPEN MY CAR DOOR, WHICH TRIGGERED THE PANIC ALARM. THE ISSUE WAS THAT IT WAS IMPOSSIBLE TO EXIT THE VEHICLE WHICH COUYLD HAVE RESULTED IN A DANGEROUS EVENT HAD THE CAR BEEN ON FIRE. IT WAS LATER SHOWN TO ME A MANUAL LOCK/UNLOCK SWIITCH THAT I COULD HAVE OPERATED. BUILDINGS HAVE EXITS THAT REQUIRE NO EXPERIENCE TO USE IN CASE OF EMERGENCY. WHY CANNOT A VEHICLE BE EXITEDHURRIEDLY, EVEN THOUGH THE PANIC ALARM WILL BE ACTIVATED IN THAT TYPE OF AN EMERGENCY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840300March 7, 2016
SEAT BELTS
TESTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725676June 17, 2015
SERVICE BRAKES, EQUIPMENT ADAPTIVE/MOBILITY
COLLISION MITIGATION BRAKING SYSTEM ENGAGED AS CAR WAS DRIVEN ON CITY STREET AT APPROXIMATELY 30 MPH. STREET WAS DOWNHILL THEN TRANSITIONED TO UPHILL, WHICH IS THE POINT AT WHICH THE BRAKING SYSTEM ENGAGED ("BRAKE" WARNING DISPLAYED, SEATBELT TUGGED, AND CAR SLOWED). THERE WAS NO ACTUAL OBSTRUCTION IN FRONT OF THE CAR. IT WAS NOTED THAT THERE WERE TWO METAL CONSTRUCTION COVERS ON THE STREET IN FRONT OF CAR. AFTER CAR SLOWED WARNING STOPPED AND CAR FUNCTIONED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703427April 2, 2015
BACK OVER PREVENTION: CAMERA SYSTEM
THE REAR BACK UP CAMERA DOES NOT PROVIDE ADEQUATE BRIGHTNESS AT NIGHT. WITH THE SCREEN BRIGHTNESS SET TO MAX, I AM UNABLE TO DISCERN OBJECTS BEHIND ON THE SCREEN AT NIGHT ESPECIALLY IN RAIN AND UNLIT ROAD. THE CAMERA LENS IS CLEAN. I HAVE OTHER HONDAS BUT NOT THIS PROBLEM. DEALERS KNOW THE PROBLEM, BUT NOT DOING ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654770November 13, 2014
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE RPMS SUDDENLY INCREASED AS THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED AN UNINTENTIONAL ACCELERATION AND FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644344October 13, 2014
ENGINE AND ENGINE COOLING
LIKE MOST TREADS THAT I COME ACROSS ON BLOGS, I ALSO HAVE NOTICE A STRONG SMELL EXHAUST FUMES UNDER HEAVY ACCELERATION INSIDE THE CABIN. THE SMELL FOR THE FUMES ARE NAUSEATING AND OF COURSE POSSE A REAL HEALTH RISK IN MY OPINION. WE PURCHASED THE VEHICLE USED BUT STILL UNDER WARRANTY. MODEL: ADVANCED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562992February 5, 2014
WHEELS
I WAS DRIVING ON A LOCAL SIDE STREET AT ABOUT 20 MPH WHEN SUDDENLY MY CAR VEERED OFF THE ROAD AND SWERVED INTO A PARKED CAR CAUSING MODERATE DAMAGE TO THE DRIVER SIDE REAR FENDER OF THE PARKED CAR. MY CAR SUSTAINED MAJOR DAMAGE - TO THE PASSENGER SIDE ON THE FRONT. ALSO, THE PASSENGER SIDE FRONT WHEEL CAME OFF AND ROLLED A LITTLE AWAY BEFORE COMING TO A STOP. I PULLED THE CAR OVER AND PARKED IT. EVEN WITH THE PARKING BRAKE ON, THE CAR WAS ROLLING A LITTLE TILL A BYSTANDER PUT A COUPLE OF BLOCKS UNDER THE REAR TIRES TO STOP THE CAR. THE ROAD WAS CLEAR AND DIDN'T HAVE ANY POT HOLES OR BAD WEATHER. WE BOUGHT THE CAR IN SEP 2012 AND IT HAS ABOUT 13 - 14000 MILES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10547132October 7, 2013
POWER TRAIN
MY 2012 MDX SUFFERS FROM A TORQUE CONVERTER RUMBLING SOUND AND VIBRATION COMMON TO THE MDX SERIES. AS YOU ACCELERATE THE NOISE AND VIBRATION CAN BE FELT ALMOST LIKE A BEARING NOISE WHICH WILL EVENTUALLY CAUSE A LOCKUP OR FAILURE POSSIBLY RESULTING IN INJURIES TO ANY DRIVERS OR PEDESTRIANS. THE DEALERS ARE SAYING THAT THIS NOISE IS INDIGENOUS TO THE INHERENT HISTORY OF THE VEHICLE . FACT: SO I'M NOT ALONE IN THIS AND I KNOW ANY VIBRATIONS IN THAT AREA WILL DEFINITELY LESSEN THE LIFE OF THE VEHICLE AND COST THE CAR OWNERS ! GOD FORBID ! THERE REFUSAL TO SIMPLY REPLACE THE CONVERTER IS A REFUSAL TO SELL GOOD VEHICLES AND THIS SHOULD BE A RECALL ASAP ! UPDATED 10/22/13*LJ ACURA CLIENT SERVICES INFORMED THE CONSUMER WAS INFORMED THAT ALL THE MDX VEHICLES NEAR THE SAME YEAR, HAVE AN INHERENT DOCUMENTED KNOCK ON ACCELERATION REGARDLESS OF WHAT PREMIUM FUEL IS USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533591August 5, 2013
ELECTRICAL SYSTEM, SEATS
I PURCHASED A BRAND NEW 2012 ACURA MDX (1 YEAR AND 2 WEEKS OLD). IT HAVE ONLY 7000 MILES ON IT RIGHT NOW. THE POWER DRIVER SEAT IS NOT WORKING AND ALSO, THE MEMORY #1 AND #2. THE SEAT IT ALL THE WAY UP POSITION CLOSE TO STEERING WHEEL IT HARD FOR ME TO DRIVE. I WORK ANN ARBOR, MI THE ACURA DEALER ARE IN TROY, MI. IT MORE THAN ONE HOUR DRIVE ONE WAY. IF I TAKE MY ACURA MDX TO THE DEALER, I HAVE TO TAKE TIME OFF FROM WORK WHICH I DO NOT TO .................. WHY IT COST MONEY ....................... I'M NOT HAPPY. I OWN HONDA ACCORD 10 YEARS, ACURA 3.2 TL 8 YEARS, TOYOTA HIGHLANDER MORE THAN 5 YEARS NEVER HAVE ANY PROBLEMS LIKE THIS ONE ...................... NOW WHAT............... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503611March 19, 2013
STEERING, STRUCTURE:BODY
I WAS DRIVING ON A LOCAL SIDE STREET AT ABOUT 15 MPH WHEN I HEARD A SNAP AND SUDDENLY MY CAR SWERVED INTO A PARKED CAR CAUSING MINOR DAMAGE TO THE PASSENGER SIDE FRONT FENDER OF MY CAR AND THE DRIVER SIDE REAR FENDER OF THE PARKED CAR. I HAD A WITNESS, A BYSTANDER, WHO ALSO SAID HE HEARD A SNAP BEFORE MY CAR SWERVED. MY CAR WAS TOWED TO AN ACURA DEALERSHIP WHERE I WAS LATER INFORMED THAT THE CAR HAD A BROKEN TIE ROD. I DID NOT HIT ANY POT HOLES. THE ROADS WERE CLEAR AND MY CAR HAS NEVER BEEN TOWED BEFORE. IT IS 6 MONTHS OLD WITH 6000 MILES. I CAN PROVIDE PICTURES OF THE DAMAGE.THERE IS NO OTHER DAMAGE TO THE UNDER CARRIAGE EXCEPT A SCRAPE WHERE THE TIE ROD SNAPPED. THERE IS NO BENT WHEEL EITHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10500178February 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE TRANSMISSION FAILED TO RESPOND. A FEW MOMENTS LATER, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE ENGINE WOULD EMIT A CLICKING SOUND WHEN IN OPERATION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499759February 23, 2013
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, EXTERIOR LIGHTING
HONDA ACURA MDX, THE VEHICLE PROVIDES A BACKUP CAMERA TO DISPLAY THE REAR VIEW WHEN THE VEHICLE BACKS UP. HOWEVER THE CAMERA SYSTEM DOES NOT WORK AT NIGHT UNDER STREET LIGHT. THE DRIVER BARELY SEES ANYTHING AT REAR THROUGH THE VIDEO DISPLAY EVEN IT IS SET AT NIGHT MODE AND IT IS TURNED TO MAX. BRIGHT LEVEL. I ALMOST HIT A CHILD WHEN I TRIED TO BACKUP THE CAR WITH THE REAR VIEW THOUGH THE CAMERA AND I THOUGHT IT WAS CLEAR BUT IT IS NOT. IT IS A VERY DANGEROUS AND IT COULD KILL A CHILD. ACURA SHOULD NEVER INSTALL SUCH POOR QUALITY CAMERAS ON ITS HIGH END VEHICLES. OR ACURA SHOULD PUT A CLEAR WARNING MARK BESIDE THE DISPLAY WHICH WARNS DRIVER NEVER USE IT AT NIGHT. COMPARING TO THE OTHER BRAND REAR VIEW CAMERAS I NEVER HEARD SUCH STORIES THAT THEY ARE NOT BE ABLE TO WORK AT NIGHT. THERE ARE COMPLAINTS ON THE WEB AND MANY PEOPLE ARE EXPERIENCING THIS PROBLEM. I HOPE ACURA WILL REPLACE THE CAMERA AND PREVENT IT FROM AN ACCIDENT REALLY HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495028January 29, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR BACK UP CAMERA DOES NOT PROVIDE ADEQUATE BRIGHTNESS AT NIGHT. WITH THE SCREEN BRIGHTNESS SET TO MAX, I AM UNABLE TO DISCERN OBJECTS BEHIND ON THE SCREEN AT NIGHT ESPECIALLY IN RAIN. THE CAMERA LENS IS CLEAN. THIS IS SIGNIFICANTLY WORSE COMPARED TO MY PRIOR 2008 ACURA MDX, AND COMPARED TO OTHER VEHICLES THAT I OWN AND HAVE DRIVEN WITH SIMILAR CAMERAS. THE DEALER SAYS THAT IT IS A FREQUENT COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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