Acura MDX Complaints (2005)

180 consumer complaints on file.

#10990453May 18, 2017
AIR BAGS
TAKATA RECALL. I AM HAVING SEVERE DIFFICULTY IN ACURA COMPLETING THE RECAL/REPLACEMENT OF THE PASSENGER SIDE AIR BAG. IN JULY, MY SON BROUGHT THE CAR (WITH AN APPOINTMENT) TO PAULY ACURA IN HIGHLAND PARK, IL. HE WAS TOLD WHEN HE WENT IN THAT HE NEEDED THE ORIGINAL RECALL NOTICE OR THEY COULD NOT DO THE REPLACEMENT. HE LEFT. WHEN I SENT IT TO HIM, HE WENT TO PAULY AGAIN BUT WAS TOLD THEY COULD NOT DO THE REPLACEMENT BECAUSE WE DID NOT PURCHASE THE MDX AT THAT DEALERSHIP. HE LEFT. IN FEBRUARY OR MARCH I RECEIVED ANOTHER NOTICE. MY SON HAS THE VEHICLE WITH HIM AT SCHOOL IN OXFORD,MS. THE CLOSEST DEALERSHIP IS OVER 90 MINUTES AWAY. I CONTACTED ACURA CUSTOMER SERVICE'S 800 NUMBER. AFTER SPEAKING WITH A REP, THEY AGREED THAT DUE TO THE ISSUES SURROUNDING THE DEALERSHIP IMPROPERLY TURNING AWAY MY SON IN JULY, HIS BEING UNDER 25 AND THIS NOT ELEIGIBLE FOUR A LOANER, AND THE DIFFICULTY FOR A FULL TIME STUDENT WITH A JOB TO MAKE THE TRIP, THEY WOULD ARRANGE A TECH TO COME TO HIS SCHOOL RESIDENCE TO DO THE REPLACEMENT. THIS WAS IN MARCH. MY SON HAS HAD REPEATED PHONE CALLS WITH THE ACURA REP AND HAS RECEIVED SEVERAL EXCUSES WHY IT HAS NOT HAPPENED. HE HAS NOW BEEN REFERRED TO A NEW SERVICE REP WHO TOLD HIM IT'S NOT ACURA'S PROBLEM THAT HE CAN'T GET TO A DEALERSHIP AND IS TOO YOUNG FOR A LOANER. FURTHER, THE REP INFORMED HIM THAT THE AIRBAG IS NOT REALLY A PROBLEM, JUST DON'T HAVE ANYONE IN THE FRONT PASSENGER SEAT! ACURA HAS BEEN EXTREMELY NEGLIGENT IN RESOLVING THIS ISSUE AND WE HAVE NOWHERE TO TURN FOR HELP. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969742March 31, 2017
ELECTRONIC STABILITY CONTROL (ESC)
EXPERIENCING THE FOLLOWING SUDDEN INADVERTENT BRAKING ISSUE, BUT NOT LISTED UNDER MY VIN EVEN THOUGH THE MAKE AND MODEL FIT DESCRIPTION OF RECALL. THE VEHICLE AUTOMATICALLY BRAKED AND PULLED TO ONE SIDE CAUSING A TEMPORARY LOSS OF CONTROL. VSA ECU MALFUNCTION. NHTSA CAMPAIGN NUMBER: 13V092000 MANUFACTURER HONDA (AMERICAN HONDA MOTOR CO.) COMPONENTS SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM SUMMARY OF EXISTING RECALL: STABILITY ASSIST (VSA) CONTROL MODULE CAUSING INTERMITTENT, AUTOMATIC, MINOR BRAKE APPLICATION. HOWEVER, IF THE DRIVER APPLIES THE BRAKES WHILE THE VSA IS MALFUNCTIONING, THE VEHICLE MAY COME TO AN ABRUPT STOP.(MODEL YEAR 2005-2006 ACURA MDX VEHICLES MANUFACTURED SEPTEMBER 16, 2004, THROUGH SEPTEMBER 22, 2005)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937575December 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE DRIVER'S SEAT BELT WAS SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936738December 21, 2016
ENGINE
MY ENGINE START VIBRATING WHEN REACH SPEED 20 MPH TO 50 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927105November 20, 2016
AIR BAGS
TAKATA RECALL - I REQUESTED FOR THE FIX 3 MONTHS AGO. I WAS TOLD THAT I WILL BE CONTACTED ONCE THE PARTS ARE AVAILABLE HOWEVER NO UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915000October 9, 2016
AIR BAGS
I WAS IN A COLLISION AND THE FRONT OF MY CAR IMPACTED THE REAR OF ANOTHER. I WAS DOING NO MORE THAN 35-40 MPH. I SLAMMED ON MY BRAKES. UPON IMPACT, THE AIR BAG DID NOT DEPLOY. X-RAYS FROM ER SHOWED ONLY PULLED/STRAINED MUSCLES IN BACK. I AND MY FAMILY AND FRIENDS WERE CONCERNED THOUGH THAT THE AIRBAG FAILED TO DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10906093September 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACRA MDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905538September 10, 2016
AIR BAGS
INFLATOR RECALL - WE RECEIVED A RECALL LETTER FROM ACURA IN JULY 2016 THAT TOLD US TO FIX THE AIRBAG INFLATOR IMMEDIATELY. THEY ALSO RECOMMENDED WE DON'T DRIVE OUR CAR UNTIL THE CHANGES HAVE BEEN MADE. SO, WE IMMEDIATELY CALLED THE DEALER AND THEY TOLD US THEY DID NOT HAVE THE PART, BUT WOULD CALL US WHEN IT ARRIVED. A MONTH WENT BY, SO WE CALLED AGAIN AND THEY STILL DID NOT HAVE THE PART. AFTER 2 MONTHS, WE ARE CONCERNED ABOUT THE SAFETY OF OUR VEHICLE DUE TO THE LONG DELAY IN DEALERSHIP AVAILABILITY. WHAT IS THE POLICY ON A DELAY OF A DEALER'S AVAILABILITY TO FIX A RECALLED PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904804September 8, 2016
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. FOR NAME OF COLLISION YARD THEY WORKED WITH. TOW TRUCK ARRIVED_TOO BIG TO GET INTO PARKING LOT. DRIVER ASKED FOR MY KEYS -TOLD HIM THE CAR WITH PHYSICALLY DISABLED AFTER AIRBAG DEPLOYMENT AND COULD NOT BE DRIVEN. HE TOOK MY KEYS,STARTED THE CAR AND DROVE OFF. NOT SUPPOSED TO HAPPPEN. WENT TO EMERGENT CARE AND MY PRIMARY PHYSICIAN AND HAD CAT SCANS RUN. NEW DRIVER SEAT AIRBAGS ARE DEFECTIVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10894020August 8, 2016
AIR BAGS
TAKATA INFLATORS? I HAVE BEEN WAITING VERY PATIENTLY ON A WAITING LIST TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. NO SUCH LUCK! I KEEP CALLING TO MAKE SURE I AM ON THE LIST AT ESSERMAN ACURA IN DORAL, AND THEY CONFIRM I AM, BUT THEY ARE UNABLE TO GIVE ME AN ESTIMATE OF WHEN I WILL HAVE THE INFLATOR REPLACED! WE ARE A FAMILY OF 5 AND ACURA SUGGESTS THAT WE "AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED." I SIT IN THAT SEAT AND DON'T ALLOW ANY OF MY CHILDREN TO SIT IN THE FRONT FOR FEAR THAT SOMETHING COULD HAPPEN TO THEM, BUT THIS HAS GONE ON FOR TOO LONG. CAN SOMEONE PLEASE PERFORM THIS RECALL FOR US? I WOULD LIKE IT TO BE DONE BEFORE SCHOOL STARTS UP AGAIN. I CALLED IN MAY FOR THE RECALL AND I AM STILL WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894140August 8, 2016
POWER TRAIN
MY CAR'S TRANSMISSION SYSTEM WAS DAMAGED. SEEMS LIKE IT IS A COMMON PROBLEM WITH ACURA MDX. I WONDER WHY THERE IS NO RECALL. THE DEALER COVERED THE REMANUFACTURED PART BUT I STILL HAD TO PAY FOR LABOR THAT RAN TO ~$3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882722July 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865227May 16, 2016
TRACTION CONTROL SYSTEM, AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864339May 11, 2016
POWER TRAIN
THIS IS THE SECOND TRANSMISSION I PUT IN MY CAR , WARRANTY EXPIRED AND CAR IS STARTING TO JERK AND MAKE NOISE WHEN ACCELERATING. IT COST WAY TO MUCH MONEY TO KEEP REPLACING A TRANSMISSION IF ALL THE TRANSMISSIONS ARE HAVING THE SAME PROBLEM . WAY TO MANY PEOPLE ARE HAVING THIS ISSUE . WHY HASN'T THIS BEEN RECALLED YET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864445May 11, 2016
AIR BAGS, SERVICE BRAKES, SUSPENSION
I FINANCED A CAR FROM A DEALER IN 3-2016 CAR WAS NOT ABLE TO START SO THE DEALER INFORMED ME WHAT WAS THE PROBLEM AND IT WAS THAT I WAS USING THE WRONG KEY. DEALER ALSO SAID THAT I CAN TAKE THE CAR TO A MECHANIC TO SEE IF THERE ARE ANY ISSUES WITH THE CAR TOOK IT TO PEP BOYS AND OVER 20 ISSUES SHOWED FROM LACK OF OIL TO CONTROL ARM SHAKING I HAD ROAD SAFETY ISSUES AND I INFORMED THE DEALER AND HE TOLD ME TO TAKE IT TO HIS MECHANIC AND HE WILL GIVE ME A DISCOUNT THAT'S WHEN I STARTED LOOKING AT THE DEALER WITH SUSPENSION I DID A CAR FAX AND THE DEALER HAD AN INSPECTION STICKER ON THE CAR FROM MARCH THE DAY IF FINANCED THE CAR BUT ON CAR FAX IT SHOWN THAT THEY INSPECTED THE CAR IN DECEMBER OF 2015 2 WEEKS LATER THE AIR BAG SENSOR SHOWS I CALLED THE DEALER AND HE TOLD ME NOT TO CALL NO MORE OR HE WILL CALL THE POLICE. I SENT HIM A LETTER TO FIX THE PROBLEMS AND HE JUST IGNORED ME.. SO NOW IM AT MY LAST STEPS... I ONLY HAD THE CAR FOR 2 MONTHS AND ALL OF THESE SAFETY ISSUES ARE SHOWING WHAT CAN I DO NOW......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853351April 4, 2016
AIR BAGS
TAKATA RECALL: HELP! I'VE CALLED ACURA AND THEN HONDA 9 TIMES IN THE PAST 45 DAYS. EACH TIME, THEY PROMISE SOMEONE WILL CALL ME BACK AND SO FAR NOTHING, AFTER SENDING ME POSTCARDS THAT MY RECALL NOTICE IS URGENT AND LIFE THREATENING. THIS CAR IS NOW BEING DRIVEN BY MY DAUGHTER AND I WANT IT FIXED! YET I CAN'T GET THEM TO RESPOND. VERY FRUSTRATING WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840256March 7, 2016
POWER TRAIN
TRANSMISSION STARTED ACTING UP WHILE DRIVING. THE TRANSMISSION FLUID COOLER CONNECTION TO RADIATOR FAILED DUE TO CORROSION AND GALVANIC ACTION. LOST ALL TRANSMISSION FLUID, COOLANT AND TRANSMISSION FLUID GOT MIXED IN RADIATOR. THIS IS A KNOWN ISSUE IN ACURA / HONDA VEHICLE BUT MANUFACTURER IS NOT TAKING ANY ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806282November 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING 8 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. BOTH FRONTAL AIR BAGS DEPLOYED AND EXPLODED, EMITTING A GASEOUS SUBSTANCE. THE DRIVER SUSTAINED HAND AND FACE INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT PASSENGER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS UNSURE IF THE VEHICLE WAS TOWED AWAY FROM THE CRASH SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). THE FAILURE MILEAGE WAS 119,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10763144September 11, 2015
POWER TRAIN
TRANSMISSION START MAKING NOISE, JERKING AND PROBLEM IN SHIFTING. SOMETIMES IT SHAKES ALOT. LOT OF PEOPLE HAD THE SAME PROBLEM IN THE PAST. I DONT UNDERSTAND WHY THERE IS NO RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760878September 1, 2015
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I PULLED CAR OUT OF DRIVEWAY AND AS I REACHER SPEED OF 25 MILES IT STARTED JERKING BADLY. IT STOPPED AFTER SPEED INCREASED. DID NOT HAPPENED AGAIN FOR FEW DAYS AND FROM THAT DAY IT IS GETTING WORSE DAY BY DAY. LOT OF NOISE SOMETIMES WHEN ITS SHIFTING GEAR. ALSO WHEN I GET ON HIGHWAY I CAN SMELL SOME FLUID BURNING. SOMETIMES IT JERK VERY BADLY ON CURVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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