Acura MDX Complaints (2016)

377 consumer complaints on file.

#11448015January 19, 2022
POWER TRAIN
The contact's wife owns a 2016 Acura MDX. The contact stated that while his wife was reversing out of the driveway with his grandchildren in the rear seats, she stopped the vehicle to check for incoming traffic but the vehicle switched gears to drive on its own and accelerated forward. The contact's wife depressed the brake pedal but it failed to respond and the vehicle crashed into his unoccupied vehicle that was parked ahead in the driveway. The driver's airbags deployed. There were no warning lights illuminated. The contact's wife parked the vehicle. There were no injuries sustained. A police report was not filed. The contact stated that his wife switched gears to reverse and attempted to reverse the vehicle. The vehicle only reversed for 2 feet and switched gears back to park. The contact stated that the vehicle continuously switched gears to park whenever they attempted to reverse. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,592.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436530October 13, 2021
ELECTRICAL SYSTEM, POWER TRAIN
I believe my transmission or the electrical component(s) to my transmission failed. I was driving down the road and all of a sudden my car shifted into neutral and would not allow me to accelerate so we had make our way to the shoulder to put the car in park. Having my vehicle thrown into neutral while driving and not being able to accelerate put not only us, but other drivers at serious risk! There were several warning messages popping up on our screen (see attached photos). In researching this issue, I found that there had been several TSBs and a class action lawsuit claiming the same issue faced by many drivers. It is currently at the Acura dealership getting serviced and they will be replacing the entire transmission and TCM harness under the CPO warranty. I cannot believe there has not been a recall on this potentially life-threatening issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436327October 11, 2021
POWER TRAIN
Every since I've owned my 2016 Acura MDX I've had infrequent, and intermittent transmission issues. Several have been safety concerns: - Transmission is slow to engage when first pushing accelerator, leading to unexpected lag pulling into traffic - Transmission did not shift into park as expected, causing car to keep moving as I was opening door and starting to step out - Transmission slips and does not respond when accelerating to merge into fast lane on highway to pass slower traffic. Car speed stalls and you have to let off the gas and wait for a few seconds before the transmission reengages. - Overall horrible/hard shifting all the time... to which we're told... the car learns your driving style. We've reset it multiple times to try to get it to start learning again. No luck. - After coasting on highway, very hard shift with loud noise when you go to hit the accelerator All of these situations have happened numerous times over the past 2 years of owning this car. All of them infrequent, but also unexpected... leaving you to really worry if this is the time the transmission is going to let you down and cause you to wreck. Dealer now says a new transmission is needed, but I waited until 78,000 miles to first report it, so it's out of warranty now. Hoping Acura will step up and address this serious safety issue with the 9 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435976October 7, 2021
AIR BAGS
Front driver side airbags spontaneously deployed while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429937August 20, 2021
FUEL/PROPULSION SYSTEM
Stalling when accelerating. Safety hazard because the car basically dies temporarily and slows down. I have to pump the gas pedal for several seconds to get it going again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427269July 31, 2021
ENGINE
when air conditioner is running in hot summer days, the car hesitates to restart (sometimes) following idle stop engine shutoff after coming to a full stop at a stop sign or red light. I strongly feel this is a safety concern as this impedes traffic and can causes road rage. If needed I can share video of this situation recurring time to time. Car starts just fine every single time outside of idle stop situations and battery health is near perfect. There are hundreds of forums talking about this exact condition across acura models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422650June 28, 2021
ENGINE
Acura has an open recall that shows the symptoms or malfunctions my vehicle is having for my year, make, and model, but the vehicle I.D number doesn't show this type of recall for it. Now, these things do not add up give the malfunctions I'm experiencing. First and foremost, the car stalls, I could be on the NJ turnpike and as soon as traffic slows down car goes into neutral on its own and engine just shuts off in the middle of traffic, do not know when its going to happen, it just happens. Car then turns on once fully stopped and foot is on break but probably after another hour same thing and it is continuous. I have replaced a number of things and it is still malfunctioning. NHTSA Recall # 19V-060. No check engine light recorded since i bought the car and when running, car runs smoothly. It is preowned vehicle, called Acura and I was told that the fuel pump was replaced, but according to the recall it also needs a software update to fix the malfunction. At this point I just need help on taking the proper steps on getting this safety issue fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422016June 23, 2021
ENGINE, POWER TRAIN
The contact owns a 2016 Acura MDX. The contact stated while driving at various speeds, the vehicle would stall. The contact also stated that the vehicle would jerk when the accelerator pedal was depressed. The contact stated the information and engine warning lights were illuminated on the control panel. The vehicle was taken to a local dealer where it was diagnosed with the transmission needing to be updated. The vehicle was repaired but the failure still occurred. The contact was relating the failure to NHTSA campaign number: 19V060000 (Fuel System, Other). The manufacturer had been informed of the failure and the contact filed a claim. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405329March 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMISSIONS SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KAREN RADLEY ACURA LOCATED AT 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405455March 29, 2021
POWER TRAIN
FOR AT LEAST THE PAST FOUR YEARS, MY MDX HAS BEEN "CATCHING" WHILE ACCELERATING AND LURCHING AT OTHER TIMES. IF I HAVE TO STEP ON IT TO GET THROUGH TRAFFIC OR WANT TO PASS AND I ACCELERATE, THE CAR WILL JERK. THIS IS MOST NOTICEABLE AT 40 MPH BECAUSE THAT'S THE SPEED I'M DRIVING AT MOST OFTEN. IT ALSO HAPPENS AT HIGHER SPEEDS WHEN ON THE INTERSTATE. I HAVE TAKEN IT IN TO THE DEALER NUMEROUS TIMES, BUT THEY JUST KEEP TELLING ME THERE IS NOTHING THEY CAN DO ABOUT IT AND THEY BLOW ME OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405061March 26, 2021
ENGINE, FUEL/PROPULSION SYSTEM, LANE DEPARTURE: ASSIST
ENGINE LIGHT ON STATING: LEAN CODE, ALL WHEEL DRIVE SYSTEMS PROBLEM, EMMISION SYSTEM PROBLEM. THE VEHICLE WAS MOVING WHEN IT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399559March 6, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
WHILE DRIVING WITH ADAPTIVE CRUSE CONTROL ON, I WAS APPROACHING SLOWER VEHICLE. I WANTED TO GO AROUND IT WITHOUT BREAKING. WHILE DRIVING ALREADY ON HIGH SPEED (70M/H) I PRESS ACCELERATION PEDAL SO I CAN SAFELY GO AROUND SLOWER VEHICLE. I WAS HALF WAY INTO PASSING LINE (LAST LEFT LINE), THERE WAS A CAR ALREADY BEHIND ME APPROACHING WITH HIGHER SPEED, WHEN I SUDDENLY COMPLETELY LOST POWER AND LOTS OF LIGHTS ILLUMINATED ON THE DASH. CAR BEHIND ME NOTICE THAT I START LOOSING SPEED RAPIDLY SO HE START BRAKING THAT I COULD HEAR HIS TIRES. I DIDNT KNOW WHAT TO DO SO I JUST KEPT GOING TO EMERGENCY STOPPING LINE WHERE I ALMOST CRASH INTO THE CONCRETE DIVIDER. I MANAGE TO STOP VEHICLE SAFELY BY PURE LUCK. AFTER STOPPING I NOTICE THAT CAR IS NOT SHIFTING, AND SH-AWD SYSTEM, BLIND SPOT ASS, EMISSION SYSTEM AND TRANSMISSION SYSTEM FAULT LIGHTS CAME ON. I CALLED INSURANCE AGENT TO SEND ROAD SIDE ASSISTANCE, BUT WHILE WAITING ON THE CALL I START THE CAR AGAIN (LIKE 15MIN AFTER THIS INCIDENT) AND ALL LIGHTS WERE STILL ON EXCEPT TRANSMISSION. I TRIED CAR AND IT WAS SHIFTING NORMALLY NOW, EXCEPT SH-AWD WAS NOT WORKING (I DIDNT HAVE POWER TO THE REAR DIFFERENTIAL). THIS COULD BE VERY TRAGIC EVENT IF BOTH ME AND THE DRIVER BEHIND ME DIDNT REACT PROPERLY. I HAD TWO MORE PASSENGERS IN THE CAR, FROM WHICH ONE WAS 15 MONTHS OLD CHILD. I WAS READING THAT THIS COULD BE TRANSMISSION SYSTEM UPDATE ISSUE, BUT MY DEALER DID UPDATE TRANSMISSION ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394502February 3, 2021
VISIBILITY/WIPER
RECEIVED 6 REPLACEMENT FRONT WINDSHIELDS, ALL OF WHICH WERE DISTORTED ADJACENT TO THE DRIVER AND PASSENGER A PILLARS. ACURA ADMITS THAT THERE IS A FLAW IN THE MOLD FOR THIS WINDSHIELD AND HAS DEEMED IT 'ACCEPTABLE'. THEY WILL NOT CERTIFY CALIBRATION OF THEIR SAFETY ELECTRONICS WITH AN AFTERMARKET WINDSHIELD. THIS DISTORTION IS A DISTRACTION AND A SAFETY ISSUE NOT TO MENTION SLIGHTLY NAUSEATING. IT IS NOTICEABLE SPECIFICALLY DURING TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389169January 21, 2021
ENGINE
IN SEPTEMBER 2020, CAR RANDOMLY TURNED OFF WHEN STOPPED AT A RED LIGHT (ON BUSY INTERSECTION) DURING IDLE MODE CAUSING THE CAR BEHIND US TO HIT WHEN LIGHT TURNED GREEN. NO DAMAGE WAS DONE TO MY CAR SINCE THE CAR WASN'T MOVING AT WAS HIT AT LOW SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11384979December 26, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
WHILE DRIVING ON LOCAL ROAD ALL OF A SUDDEN THE 3 ERRORS CAME ON THE DASH BOARD TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, AND BLIND SPOT SYSTEM PROBLEM, ENGINE LIGHT CAME ON. WHEN THIS HAPPENS THE TRANSMISSION DOESN'T SHIFT RIGHT AND GRINDING OF THE GEAR IS HEARD, CAR QUICKLY SLOW DOWN. AFTER STOPPING AND START UP AGAIN, ERRORS STILL THERE BUT TRANSMISSION COULD NOT SHIFT INTO HIGHER GEARS AND CAR TOPS OUT AT 30MPH. THIS HAS HAPPENED 4 TIMES IN THE LAST FEW DAYS AND WE ARE NOW SCARED TO DRIVE THE CAR LOCAL ROADS, HIGHWAY WOULD BE BAD UNTIL WE GET IT FIXED AT THE DEALERSHIP. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION IF THE CAR LOSES POWER AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375095November 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
PURCHASED A CERTIFIED PRE-OWNED 2016 ACURA MDX SH-AWD W/ TECH A FEW WEEKS AGO & FROM DAY ONE THERE HAVE BEEN ISSUES WITH ACCELERATION OFF A COMPLETE STOP LIKE A STOP SIGN, STOP LIGHT, COMING OFF PARK OR UPON PUTTING IT INTO DRIVE. THE VEHICLE WILL NOT MOVE WHEN THE GAS PEDAL IS DEPRESSED, WILL REV HIGH THROUGH FIRST, JUMP INTO 2 STILL REVVING HIGH BEFORE FINALLY MOVING WHEN IT HITS 3RD. IT IS A HUGE SAFETY ISSUE WHEN OTHER TRAFFIC IS ONCOMING AS YOU ARE EXPECTING TO "GO" & NOTHING HAPPENS WHEN PRESSING THE GAS PEDAL. THE DEALERSHIP INSPECTED THE VEHICLE UPON PURCHASE AT OUR REQUEST ON TWO OCCASIONS BUT TOLD US IT IS NORMAL & WILL ADJUST TO MY DRIVING STYLE. THIS IS NOT NORMAL.THEY SAID THEY UPDATED THE SOFTWARE BUT FOUND NOTHING WRONG WITH THE VEHICLE. I'M FEELING LIKE WE PAID FOR A LEMON & DRIVING SOMETHING WHICH IS VERY UNSAFE ESPECIALLY WITH CHILDREN IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373683November 8, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
IN THE LAST 6 MONTHS, MY SUV HAS STALLED EITHER AT A STOP LIGHT OR WHEN PARKED. IT WOULD SPUTTER ON TRYING TO RESTART. BATTERY WAS NOT AN ISSUE. THOUGHT IT WAS A STARTER ISSUE AND GOT A NEW STARTER. BUT IT HAPPENED AGAIN TODAY AND THE TOW TRUCK GUY POWERED WITH JUMP START (EVEN THOUGH IT WAS NOT A BATTERY ISSUE) AND IT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363602October 9, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361638September 28, 2020
POWER TRAIN
UNCONTROLLABLE ACCELERATION, SURGING AND BUCKING DURING BRAKING OR DECREASING SPEED THE VEHICLE HESITATES TO STOP IN ALL GEARS - UNCONTROLLABLY DANGEROUS ACCELERATION ALSO STRESSES ADDITIONAL VEHICLE FUNCTIONS - TIRES AND BRAKES - SUSPENSION (INERTIA THAT CAUSES IMBALANCE) - STEERING - VEHICLE STEERING IS NOW SOMEWHAT UNBINDING AND VEERS RIGHT OR LEFT WHEN ATTEMPTS TO CONTROL ANOMALOUS ACCELERATIONS WHILE BRAKING OR SLOWING THE VEHICLE POOR ACCELERATION AT LOWER CITY SPEEDS AND REMAINS IN ERRATIC GEARS FOR UNSPECIFIED TIMES THIS IS MOST DANGEROUS WHEN DRIVING IN ROUGHER TRAFFIC AND ESPECIALLY WHEN THERE ARE ADDITIONAL DEMANDS TO DRIVE AT ELEVATING SPEEDS TRANSMISSION DISENGAGES BRIEFLY AT HIGHER SPEEDS RECENTLY, AS THE VEHICLE INCREASES VELOCITY AND CONSISTENCY, THE DRIVE GEAR DISENGAGES TO NEUTRAL FOR A FEW MILLISECONDS AND CHANGES BACK TO THE DRIVE GEAR AND REGAINS MOMENTUM TRANSMISSION IS NOISY 1. THUDS AND CLICKS WHILE SHIFT AT VARIOUS TIMES 2. 'CRICKET SOUNDS' GURGLING, CREAKS, GRINDS AND MILD KNOCKING IS PRESENT WHEN IDLING AND ENGAGING AFTER VEHICLE STARTUP E. MANUAL TRANSMISSION FUNCTIONS 1. VEHICLE CONTINUES TO MOVE ONCE PARKING GEAR IS ENGAGED AND FOOT BRAKE IS RELEASED 2. ONCE VEHICLE STARTS, REVERSE AND DRIVE GEAR IS "STICKY' AND MAKES NOISE (THUD) WHEN ENGAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355256September 15, 2020
POWER TRAIN
ZF9 TRANSMISSION WENT OUT AT ABOUT 10,000 MILES WITH METAL PARTICLES FOUND IN ATF FLUID. REPLACED BY ACURA WITH A NEW TRANSMISSION APPARATUS. APPARENTLY THIS IS A RAMPANT AND DANGEROUS PROBLEM WITH THIS MODEL YEAR TRANSMISSION. NOW AT 38,000 MILES (28,000 MILES ON THE NEW TRANSMISSION) THIS ONE IS FAILING, SLIPPING ON SHIFTS AND MAKING A SQUEAKING/CHIRPING NOISE BETWEEN GEARS. CAN RESULT IN FAILURE TO ENGAGE/ACCELERATE IN AN EMERGENCY SITUATION. ACURA PEOPLE WON'T TAKE IT SERIOUSLY SO NHTSA SHOULD GET INVOLVED. A QUICK SURVEY WILL DEMONSTRATE THIS IS A COMMON PROBLEM IN THIS CAR. ACURA HAS A TSB BUT THIS SHOULD BE A RECALL ITEM. THEY'RE TRYING TO GET BEYOND EVERYONE'S 6 YEAR POWERTRAIN WARRANTY WITHOUT HAVING TO TAKE ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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