2022-2024 Toyota Second Smart Key Delivery Program 23TJ01
Toyota has launched the Second Key Delivery Program 23TJ01 to provide a second Smart Key, free of charge, to owners of certain 2022-2024 Toyota and Lexus vehicles that were initially delivered with only one Smart Key due to a global semiconductor shortage.
David Chen2023 Toyota Camry
También aplica a
- Toyota 4Runner
- 2023
- Toyota bZ4X
- 2023–2024
- Toyota C-HR
- 2022
- Toyota Crown
- 2023–2024
- Toyota Grand Highlander
- 2024
- Toyota Highlander
- 2022–2023
- Toyota Mirai
- 2022–2023
- Toyota Prius
- 2022–2024
- Toyota RAV4
- 2022–2023
- Toyota Tundra
- 2022–2024
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Why the Second Key Delivery Program?
Since October 2022, a global semiconductor shortage impacted the availability of certain microchips essential for vehicle components. As a result, many new Toyota and Lexus vehicles were delivered to customers with only one Smart Key and a single mechanical key, rather than the standard two Smart Keys. This program aims to rectify that situation.
What is the Second Key Delivery Program 23TJ01?
Toyota's Second Key Delivery Program 23TJ01 is an initiative to provide affected owners with an additional Smart Key, free of charge. Any authorized Toyota dealer will duplicate and provide this second Smart Key. Toyota has secured sufficient parts to begin a phased implementation of this remedy.
How to Determine if Your Vehicle is Eligible
To check if your vehicle is eligible for the Second Key Delivery Program, an authorized Toyota dealer can perform a VIN lookup using the TIS/SLP system. Vehicles involved in the program will appear in the system if they are part of a phase for which the remedy is currently available. The program is being rolled out in phases, with announcements and remedy availability occurring over time.
What Owners Should Know
Toyota plans to notify affected customers by first-class mail when their second Smart Key becomes available. This notification will occur in phases, approximately one week after each phase's announcement. Owners will be asked to return to a Toyota dealer with their vehicle and the original Smart Key for programming.
The key pairing process is estimated to take about 45 minutes. However, depending on the dealer's work schedule, you may need to leave your vehicle for a longer period. Customers must bring their vehicle and the original Smart Key to the appointment, as the original key is needed to program the new one. It's important to note that mechanical keys can only open and close doors and cannot be used to start the engine.
Toyota uses different types of Smart Keys, specifically
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Frequently Asked Questions
- Why did my Toyota vehicle come with only one Smart Key?
- Due to a global semiconductor shortage that began in October 2022, many 2022-2024 Toyota and Lexus vehicles, including the Toyota Camry, were delivered with only one Smart Key and a mechanical key instead of two Smart Keys.
- How can I get my second Smart Key under program 23TJ01?
- Toyota will notify eligible owners by first-class mail when their second Smart Key is available. You will then need to schedule an appointment with an authorized Toyota dealer and bring your vehicle and original Smart Key for programming.
- Is the second Smart Key delivery covered by my vehicle's warranty?
- No, the second Smart Key delivery under program 23TJ01 is not considered part of Toyota's New Vehicle Limited Warranty. It is simply the fulfillment of the original purchase, as the second key was unavailable at the time of vehicle delivery due to the chip shortage.
- What should I do if I see a 'new key being registered' message on my Multi-Information Display?
- If you see a 'new key being registered' message on your Multi-Information Display (MID) after receiving a new Smart Key, this is normal. It can display for up to 10 days and serves as a security notification to inform you that a new key has been registered, helping to prevent unauthorized registrations.
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