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2022-2024 Toyota Second Smart Key Delivery Program

Due to a global semiconductor shortage, many 2022-2024 Toyota and Lexus vehicles were delivered with only one Smart Key. Toyota has launched the Second Key Delivery Program 23TJ01 to provide owners with a second Smart Key free of charge.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Toyota Camry
2023 TOYOTA Camry — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11010104
23TJ01Second Key Delivery ProgramSmart Keymechanical keysemiconductor shortageTIS/SLP VIN lookupType #2 (15CY) Smart KeyType #3/#4 (19CY) Smart KeyMulti-Information Display (MID)Toyota key shortage
Toyota 4Runner
2023
Toyota bZ4X
2023–2024
Toyota C-HR
2022
Toyota Crown
2023–2024
Toyota Grand Highlander
2024
Toyota Highlander
2022–2023
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Toyota Mirai
2022–2023
Toyota Prius
2022–2024
Toyota RAV4
2022–2023
Toyota Tundra
2022–2024

Why This Program Matters

Many 2022-2024 Toyota and Lexus vehicles were delivered with only one Smart Key and a single mechanical key. This was a direct result of a global semiconductor shortage that affected microchip availability since October 2022. The mechanical key provided can only open and close doors and cannot be used to start the engine, limiting vehicle functionality for owners.

What Toyota Is Doing

Toyota has initiated the Second Key Delivery Program 23TJ01 to address this issue. Under this program, any authorized Toyota dealer will provide owners with one additional Smart Key, FREE OF CHARGE. Toyota has secured sufficient parts to begin a phased implementation of this remedy, ensuring affected customers receive their second Smart Key.

Approximately 747,600 vehicles are covered by this program across the U.S. This includes a wide range of Toyota and Lexus models from 2022-2024.

How to Check Eligibility

To determine if your vehicle is eligible for the Toyota Second Smart Key Delivery Program, you can use a TIS/SLP VIN lookup. Vehicles involved in the program will appear in the system if they are part of a phase for which the remedy is currently available. Toyota plans to notify affected customers by first-class mail when their second key is ready for delivery.

Notifications will occur in phases, with the mailing approximately one week after each phase's announcement. It's important to note that this second key delivery is not considered part of Toyota's New Vehicle Limited Warranty; it is simply the provision of the second Smart Key that was intended to be included with the vehicle purchase.

What Owners Need to Do

When your notification arrives, you will need to schedule an appointment with an authorized Toyota dealer. For the appointment, you must bring your vehicle and the original Smart Key. The original key will be used by the dealer to program the new Toyota Second Smart Key.

The key pairing process is estimated to take about 45 minutes. However, depending on the dealer's work schedule, you may need to make your vehicle available for a longer period.

Important Considerations

Toyota uses different types of Smart Keys, specifically Type #2 (15CY) and Type #3/#4 (19CY), which have different designs and use distinct semiconductors. The timeline for receiving your second Smart Key may vary based on the type of Smart Key your vehicle uses due to differences in semiconductor supply. All models have returned to production with two Smart Keys as of July 2024.

If you recently had a new Smart Key registered, you might see a message on the

Galeria

3 imagens

Frequently Asked Questions

Why did my 2022-2024 Toyota or Lexus vehicle only come with one Smart Key?
Your vehicle was delivered with only one Smart Key due to a global semiconductor shortage that impacted microchip availability since October 2022. The Second Key Delivery Program 23TJ01 aims to provide the missing second key.
How can I get my second Toyota Second Smart Key?
Toyota will notify eligible owners by first-class mail when their second Smart Key is available. You will then need to schedule an appointment with an authorized Toyota dealer, bringing your vehicle and original Smart Key for programming.
Will I have to pay for the additional Smart Key?
No, Toyota will provide the additional Smart Key **FREE OF CHARGE** as part of the Second Key Delivery Program 23TJ01. This program is not covered under the New Vehicle Limited Warranty but is a separate initiative to fulfill the original vehicle purchase.
What if I lost my original Smart Key or need a second key urgently?
If you have lost your only Smart Key or have an urgent need for a second key but are not yet eligible for the program, Toyota advises contacting your dealer. They may provide a second key as a goodwill gesture if you are in a later phase of the program. For other extenuating circumstances, contact the Toyota Brand Engagement Center.

What Toyota Camry owners report

Counted from the records in our database across 44 model years.

19,642
Owner complaints
74
Recalls
1,998
Service bulletins
2,952
Crashes reported
433
Fires reported
2,097
Injuries reported

The 2023 model year

66 complaints, the 37th most of 44 model years on file. Owners reported 10 crashes, 2 fires and 7 injuries for this year, which also has 2 recalls on file.

Complaints by model year

Model years with the most complaints for the Toyota Camry
2002953
2003782
2004638
2005721
20073,490
20081,095
20091,412
2012645
2018782
202366

Most-reported systems

  1. Vehicle Speed Control — 3,431
  2. Service Brakes — 2,805
  3. Structure — 1,910
  4. Power Train — 1,796
  5. Air Bags — 1,712

Latest recalls for the 2023 model year

  • 24V128000 — Seats (Feb 2024)
  • 23V432000 — Wheels (Jun 2023) — Do not drive
All 2023 recalls →

Recent owner reports

The contact owns a 2023 Toyota Camry. The contact stated that while attempting to exit the driveway at an undisclosed speed, the engine unexpectedly revved, and the vehicle accelerated forward, striking a trash bin.

2023 Toyota Camry owner, Oct 2026

The lock/unlocking of the car doors no longer functions. When pressing unlock on the key or door, the doors do not unlock. When pressing lock on the key or door, the doors do not lock.

2023 Toyota Camry owner, Sep 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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