2022-2024 Toyota Second Smart Key Delivery Program

Introduction to the Second Key Delivery Program

Toyota has announced a comprehensive Second Key Delivery Program (NHTSA ID 11003628) to address the initial delivery of certain 2022-2024 model year vehicles with only one Smart Key. This program aims to provide a second Smart Key to affected owners, resolving the Toyota Smart Key availability issue caused by global supply chain constraints. The information regarding this program was last updated on April 12, 2024, outlining the current phase timing and vehicle eligibility.

Program Overview and Phased Rollout

The Second Key Delivery Program is structured into multiple phases, with remedies becoming available over time. Currently, Phases 1 through 5 have their remedies available, covering a significant number of vehicles. Phase 1 included approximately 52,000 vehicles, Phase 2 covered about 150,000, Phase 3 had around 60,000, Phase 4 encompassed 105,000, and Phase 5 included approximately 142,000 vehicles. Future phases, specifically Phase 6, 7, and 8, are estimated to be announced in May 2024, July 2024, and September 2024, respectively, with the number of vehicles for these phases yet to be determined. Toyota notes that "Timing subject to change."

Identifying Affected Vehicles

Dealers can identify vehicles produced with one Smart Key and determine their eligibility phase using specific production data. This involves confirming the vehicle's production date against a range of start and end dates associated with one-key deliveries. The program covers various models, including the 22MY-23MY Mirai, 23MY RAV4/RAV4 HV, 22MY Prius, 22MY Prius Prime, 23MY 4Runner, 22MY C-HR, 23MY-24MY RAV4 Prime, 23MY-24MY bZ4X, 23MY-24MY Venza, 23MY-24MY Crown, 23MY Camry, 22MY-23MY Highlander/Highlander HV, 22MY-24MY Sienna HV, 22MY-24MY Tundra/Tundra HV, 23MY-24MY Sequoia HV, and 24MY Grand Highlander.

Vehicles involved in this program typically utilize either a Type #2 (15CY) or Type #3/#4 (19CY) Smart Key. The specific production start and end dates for vehicles delivered with only one Smart Key vary by model and key type. For instance, some models had a production start date as early as October 2022, while others extended into mid-2023.

How to Determine Your Vehicle's Phase

To determine which phase your vehicle belongs to, you or your dealer should confirm the vehicle's production date. For example, if a customer owns a 4Runner produced in December 2022, they would check the production date against the provided tables. The color coding in Toyota's internal charts indicates the phase. A dark green box, for instance, signifies Phase 1 eligibility. This method helps match the vehicle's production timeline with the corresponding program phase for Toyota Smart Key availability.

Important Warnings for Owners

Toyota has issued a critical warning regarding the lookup process for this program: "VINs are NOT searchable in TIS for applicability." This means that owners cannot simply use their Vehicle Identification Number (VIN) in the Toyota Information System (TIS) to check eligibility. Instead, the process relies on production dates and dealer consultation. Additionally, some Grand Highlander VINs are not yet loaded into the system but will be added later. Owners should also be aware that the "Timing subject to change" for future phases.

Owner Action

If you own a 2022-2024 Toyota model and received only one Smart Key, it is recommended to contact your authorized Toyota dealership. Provide them with your vehicle's production date, which can typically be found on the driver's side door jamb sticker. Your dealer will be able to consult the internal documentation to confirm your vehicle's eligibility and guide you through the process of obtaining your second Smart Key under the Second Key Delivery Program.

Source: NHTSA ID 11003628