2023 Tesla Model Y Wiper Ticking Noise TSB
A manufacturer communication (NHTSA ID 10247389) addresses a ticking noise that may occur from the passenger side windshield wiper arm on some 2023 Tesla Model Y vehicles built at Fremont. This document clarifies that the noise does not affect wiper performance.
Owners of some 2023 Tesla Model Y vehicles built at the Fremont factory may notice a specific sound during operation. This manufacturer communication, identified as NHTSA ID 10247389, addresses a Model Y wiper ticking noise originating from the passenger side windshield wiper arm.
This document serves to inform technicians and owners about this characteristic, clarifying that while the noise may be present, it does not compromise the functionality or safety of the wiper system.
Symptoms
The primary symptom described in this communication is a "ticking noise" emanating from the passenger side windshield wiper arm. This sound is noticeable when the wiper is actively in operation. The communication specifically notes that this Model Y wiper ticking noise does not impact the overall performance of the passenger side windshield wiper.
Diagnosis / Trigger Conditions
The ticking noise is observed when the passenger side windshield wiper is in operation. No specific diagnostic steps are outlined in this communication, as it primarily serves to acknowledge the presence of the noise and confirm its non-impact on performance.
Important Warnings
This manufacturer communication explicitly states: "The ticking noise does not affect the passenger side windshield wiper performance." This is a crucial piece of information for owners, indicating that the presence of this noise does not signify a safety defect or a reduction in the wiper's ability to clear the windshield.
Repair Procedure Summary
This manufacturer communication (NHTSA ID 10247389) does not outline a specific repair procedure for the Model Y wiper ticking noise. Instead, it clarifies that the ticking noise from the passenger side windshield wiper arm does not affect the wiper's performance. Therefore, based on this document, no repair is deemed necessary to address this particular sound.
Owner Action
If you own a 2023 Tesla Model Y and notice a ticking noise from the passenger side windshield wiper arm, you should be aware of this manufacturer communication. Since the document states that the noise does not affect wiper performance, immediate action may not be required. However, if you have any concerns or experience other issues with your wiper system, it is always advisable to contact a Tesla Service Center for further inspection.
Source: NHTSA ID: 10247389
Frequently Asked Questions
- What is the Model Y wiper ticking noise mentioned in NHTSA ID 10247389?
- The NHTSA ID 10247389 refers to a manufacturer communication about a ticking noise that may come from the passenger side windshield wiper arm on some 2023 Tesla Model Y vehicles built at Fremont. This communication clarifies that the noise does not affect the wiper's performance.
- Does the passenger side wiper ticking noise affect my Tesla Model Y's safety?
- According to the manufacturer communication (NHTSA ID 10247389), the ticking noise from the passenger side windshield wiper arm does not affect the wiper's performance. This implies it does not pose a safety concern related to the wiper's function.
- Should I take my 2023 Tesla Model Y to service for the wiper ticking noise?
- The manufacturer communication states that the Model Y wiper ticking noise does not impact performance. While it's not described as a defect requiring repair, if you have any other concerns about your vehicle's wipers or wish to have it checked, you can contact a Tesla Service Center.
- Which Tesla Model Y vehicles are affected by this wiper noise issue?
- This manufacturer communication specifically applies to some 2023 Tesla Model Y vehicles that were built at the Fremont factory. The document does not specify a VIN range or a precise number of affected units.
What Tesla Model Y owners report
Counted from the records in our database across 7 model years.
- 4,325
- Owner complaints
- 43
- Recalls
- 146
- Service bulletins
- 588
- Crashes reported
- 26
- Fires reported
- 403
- Injuries reported
The 2023 model year
1,194 complaints, the 1st most of 7 model years on file. Owners reported 157 crashes, 4 fires and 87 injuries for this year, which also has 17 recalls on file.
Visibility/Wiper and Visibility, the system this article covers, accounts for 198 of 4,325 complaints (5%), including 64 for 2023.
Complaints by model year
| 2020 | 283 | |
|---|---|---|
| 2021 | 1,096 | |
| 2022 | 874 | |
| 2023 | 1,194 | |
| 2024 | 335 | |
| 2025 | 109 | |
| 2026 | 434 |
Most-reported systems
- Forward Collision Avoidance — 1,975
- Vehicle Speed Control — 589
- Service Brakes — 576
- Electrical System — 571
- Steering — 490
Latest recalls for the 2023 model year
- 26V507000 — Exterior Lighting (Aug 2026)
- 26V283000 — Back Over Prevention (May 2026)
- 25V092000 — Steering (Feb 2025)
Recent owner reports about visibility/wiper and visibility
The windshield fogs up in front of the front facing camera. It can get dirty such that it is not just a matter of waiting for it to defog. During this time the self driving feature is impaired.
Read owner complaints →The car is providing an error message while driving with FSD that the glass in-front of the forward-looking cameras used for full self driving have become obstructed by a film building up between the interior glass and the camera housing.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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