2024 Tesla Cybertruck Sun Visor Detachment TSB

Owners of 2024 Tesla Cybertruck vehicles might experience an issue where the front overhead console detaches from the windshield sun visor track. This problem, detailed in Tesla Service Bulletin SB-24-15-002, is attributed to the routing of wiring harnesses within the console, which can impede its proper attachment.

This bulletin, issued on July 23, 2024, provides instructions for technicians to address the Tesla Cybertruck sun visor detachment by replacing specific components with updated parts.

Symptoms

The primary symptom owners will notice is the front overhead console detaching from the windshield sun visor track. This detachment typically occurs when the sun visors are operated.

Diagnosis / Trigger Conditions

The condition is triggered by the operation of the sun visors. The underlying cause is the routing of wiring harnesses inside the front overhead console, which prevents the console from fully securing to the sun visor track.

Repair Procedure Summary

To resolve the Tesla Cybertruck sun visor detachment, technicians will perform a multi-step repair process outlined in Service Bulletin SB-24-15-002. The procedure involves:

1. Removing the headliner front header trim and the front overhead console.
2. Releasing clips that secure the windshield harness to the vehicle.
3. Using a trim tool to detach the windshield harness bracket from the sun visor track.
4. Carefully removing the existing sun visor track from the windshield using a glazing blade, glass cleaner, and an adhesive scraping razor.
5. Cleaning the area thoroughly, ensuring all urethane residue is removed.
6. Positioning a new sun visor track with a specialized retrofit jig (part number 2079555-00-A) to ensure correct alignment on the windshield.
7. Applying primer and urethane to the new sun visor track and the windshield area, allowing for proper drying times.
8. Attaching the new sun visor track to the windshield, ensuring all double-sided tape strips adhere correctly for proper positioning.
9. Removing excess urethane and discarding old cable ties and the old harness bracket components.
10. Positioning the windshield harness onto the new harness bracket base and installing the harness bracket cover, ensuring harnesses are routed correctly.
11. Reattaching the windshield harness bracket assembly to the sun visor track and securing the windshield harness clips.
12. Installing the new front overhead console and finally the headliner front header trim.

Required Tools or Parts

Technicians will require specific parts and special tools to complete this repair:

Parts Required:

• 1868223-00-E: WSHLD SUNVISOR TRACK ASSY, CYBERTRUCK
• 1860888-10-C: BRKT, WINDSHIELD,BASE, CT
• 1860888-00-C: BRKT,WINDSHIELD,COVER,CT
• 1806612-00-H: FRONT OVERHEAD CONSOLE ASSEMBLY
• 1053830-00-A: BETAPRIME 5504G
• 1048645-00-A: BETASEAL EXPRESS/EXPRESS+

Special Tools:

• 2079555-00-A: CYBERTRUCK PRND RETROFIT JIG
• 1080593-00-A: TOOL, CAULKING & ADHESIVE GUN, M18
• 1083427-00-A: EHL187 EXPRESS BLADE
• In Shop Toolkit: ADHESIVE SCRAPING RAZOR

Shop Supplies:

• Glass Cleaner
• Isopropyl Alcohol (IPA) wipes

Important Warnings

Technicians are advised to wear appropriate Personal Protective Equipment (PPE), including cut-resistant gloves and safety glasses, throughout the procedure, especially when handling glass and adhesives. It is crucial to remove all remaining urethane from the windshield to ensure proper installation of new components. When applying primer, work in a well-ventilated area and wear a respirator mask if instructed.

Crucially for owners, after the new front overhead console is installed, a 1-hour waiting period must elapse before the sun visors can be attached to the overhead console. If the vehicle is returned to the customer before this hour has passed, the customer must be informed of this waiting period.

Owner Action

If you own a 2024 Tesla Cybertruck and experience the front overhead console detaching, especially when using the sun visors, you should contact your authorized Tesla service center. Reference Service Bulletin SB-24-15-002 when scheduling your appointment to address the Tesla Cybertruck sun visor detachment issue. The repair involves replacement of the front overhead console, windshield harness bracket, and sun visor track with updated parts.

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Source: NHTSA ID: 11005736