2021-2022 Nissan Sentra Tire Chain Warning

Missing Tire Chain Caution in 2021-2022 Nissan Sentra Owner's Manual

Nissan has initiated a voluntary service campaign, PMA12, to address an omission in the Owner's Manual for approximately 183,498 2021-2022 Nissan Sentra vehicles. The original Owner's Manuals lack a vital caution note concerning tire size restrictions when using tire chains. This missing information could lead to improper tire chain usage, potentially affecting vehicle performance or safety.

The campaign aims to ensure that all affected owners receive the correct and complete information necessary for safe vehicle operation, particularly in conditions requiring tire chains. Owners will be provided with a supplemental addendum to place within their existing Owner's Manual. This proactive measure by Nissan highlights their commitment to customer satisfaction and vehicle safety.

What's the Issue?

The core of this voluntary service campaign, PMA12, is the absence of a specific caution note in the 2021-2022 Nissan Sentra Owner's Manual. This note is crucial because it details tire size restrictions that must be observed when installing and using tire chains. Without this information, owners might inadvertently use tire chains that are incompatible with their vehicle's specific tire setup, potentially causing damage to the vehicle or compromising driving safety. Understanding the correct tire size restrictions is vital to prevent issues like interference with suspension components, wheel wells, or braking systems. The supplemental addendum will provide this critical guidance, ensuring owners are fully informed about the limitations and requirements for their Nissan Sentra tire chain warning.

Manufacturer's Remedy

To correct the missing information, Nissan is providing a supplemental Owner's Manual addendum to all affected 2021-2022 Nissan Sentra owners. This addendum contains the previously omitted caution note about tire size restrictions for tire chains. The goal is to ensure every owner has access to the complete and accurate operating instructions for their vehicle.

Owners are instructed to place this addendum inside the Owner's Manual that originally came with their vehicle, typically found in the glove compartment. This simple action will update the manual with the necessary information, addressing the 2021-2022 Nissan Sentra tire chain warning. Nissan dealers are also instructed to provide this addendum for any affected vehicles currently in their inventory or those that have been retailed but not yet received the addendum.

Owner Notification

Nissan will begin notifying owners of all potentially affected 2021-2022 Nissan Sentra vehicles starting in February 2023. The supplemental Owner's Manual addendum will be mailed directly to owners via U.S. Mail. This ensures that owners receive the necessary information without needing to visit a dealership.

Owners do not need to take their vehicle to a dealer for this campaign. The addendum is designed for easy integration into the existing Owner's Manual. Nissan's mailing process aims to reach all 183,498 affected vehicle owners efficiently.

Important Warnings for Owners

It is important for owners to understand the nature of this campaign. Nissan explicitly states that this is a "Voluntary Service Campaign" and not a safety recall. Furthermore, there is no stop sale in effect for the affected 2021-2022 Nissan Sentra models. This means vehicles can continue to be sold and driven.

The campaign focuses solely on providing complete information through the Owner's Manual addendum. Owners should ensure they receive and place the addendum in their manual to be fully informed about the 2021-2022 Nissan Sentra tire chain warning.

Dealer Responsibilities

Nissan has outlined specific responsibilities for its dealers regarding Campaign PMA12. Dealers are required to check their Service Comm or DBS National Service History for open campaigns using the appropriate Campaign ID. This check applies to any vehicle entering the service department, including those purchased from private parties or presented by transient owners, and vehicles in dealer inventory.

If a dealer receives a supplemental Owner's Manual addendum for a vehicle they have retailed, currently in new or pre-owned inventory, or a Nissan Rental Car (NRC), they must either forward the addendum to the current owner or add it to the Owner's Manual in the glove box of any affected vehicle they control. For dealer-traded vehicles, the letter associated with the VIN should be forwarded to the appropriate dealer for service completion.

Source: NHTSA ID 10232680