2021-2022 Nissan Horn Inoperative TSB NTB22-051
Nissan TSB NTB22-051 details the repair for an inoperative horn in 2021-2022 Altima, Kicks, LEAF, Sentra, and Versa vehicles. The issue is often caused by a pinched horn ground wire, requiring inspection and replacement of the high and low horns.

Also applies to
- Nissan Altima
- 2021–2022
- Nissan Kicks
- 2021–2022
- Nissan Leaf
- 2021–2022
- Nissan Sentra
- 2022
- Nissan Versa
- 2021–2022
Symptoms
Owners of affected Nissan vehicles may experience an "inoperative horn". This means the horn does not sound when activated, which can be a significant safety concern.
Diagnosis and Trigger Conditions
This TSB applies if you confirm that the horn on your 2021-2022 Nissan vehicle is inoperative. The underlying cause is typically a pinched horn ground wire within the horn pad assembly. A technician will need to inspect the horn pad to confirm the presence of a pinched ground wire.
Repair Procedure Summary
The repair for a Nissan horn inoperative condition involves several steps to safely access and replace the horn components:
- Prepare the Vehicle: Technicians will first record radio settings and then open the hood to disconnect the negative battery terminal. The ignition must be OFF, and protective tape is applied over the disconnected terminal. A minimum of 3 minutes must pass after battery disconnection to allow the airbag diagnosis unit to discharge.
- Access Airbag Module: The steering wheel is turned to expose access holes on the back and bottom. A special Air Bag Release Tool (J-52551) is used to disengage the springs holding the driver airbag module in place.
- Remove Airbag Module: The driver airbag module is carefully pulled out after the springs are released.
- Inspect Ground Wire: The horn ground wire is then inspected for any signs of pinching. This is a critical step to identify the root cause of the Nissan horn inoperative issue.
- Replace Horns: If a pinched ground wire is found, both the high and low horns are replaced. If no pinched wire is present, the repair proceeds to reinstallation.
- Reinstall Airbag Module: The driver airbag module is reinstalled in reverse order. During this step, the module is rotated 360 degrees to remove excess slack from the ground wire and prevent future pinching.
- Reconnect Battery: The negative battery terminal is reconnected.
- Final Checks: Additional service procedures related to 12V battery negative terminal removal are performed, and the horn is tested to ensure correct operation.
Required Tools or Parts
To perform this repair, Nissan technicians will use specific tools and parts:
- Air Bag Release Tool: Special tool J-52551.
- Horn Assembly – Electric High: Part number 25610-***** (the full part number will be determined using the VIN in the Electronic Parts Catalog).
- Horn Assembly – Electric Low: Part number 25620-***** (the full part number will be determined using the VIN in the Electronic Parts Catalog).
Important Warnings for Owners
Nissan has issued several important advisories regarding this technical service bulletin:
- "Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely."
- "If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle."
- "To prevent damage to the ACC power supply, do not operate the vehicle, such as locking/unlocking or opening/closing the doors within the 3 minute waiting period." after disconnecting the battery.
- "To prevent the risk of personal injury or damage to the vehicle, verify the ignition switch is OFF and a minimum of 3 minutes has elapsed since the negative battery terminal was disconnected, before proceeding to step 3."
- "The pinched ground wire does not require a wire repair." The solution is to replace the horns and ensure proper wire routing during reinstallation.
Source: NHTSA ID 10218701
Gallery
5 images
Frequently Asked Questions
- What does Nissan TSB NTB22-051 address?
- Nissan TSB NTB22-051 addresses the issue of an inoperative horn in certain 2021-2022 Nissan Altima, Kicks, LEAF, Sentra, and Versa models, often caused by a pinched horn ground wire.
- What causes the Nissan horn inoperative condition?
- The primary cause identified in TSB NTB22-051 for the Nissan horn inoperative condition is a pinched horn ground wire located within the horn pad assembly in the steering wheel.
- Can I fix the inoperative horn on my Nissan myself?
- Nissan explicitly states that these bulletins are "intended for use by qualified technicians, not 'do-it-yourselfers'." The repair involves working with the airbag system and requires special tools like the J-52551 Air Bag Release Tool, making it best left to a certified Nissan dealer.
- What parts are needed to repair an inoperative horn according to NTB22-051?
- The repair typically requires replacing both the HORN ASSY – ELECTRIC HIGH (part number 25610-*****) and the HORN ASSY – ELECTRIC LOW (part number 25620-*****), along with the use of a special Air Bag Release Tool, J-52551.
What Nissan Sentra owners report
Counted from the records in our database across 45 model years.
- 5,975
- Owner complaints
- 62
- Recalls
- 710
- Service bulletins
- 600
- Crashes reported
- 123
- Fires reported
- 523
- Injuries reported
The 2021 model year
133 complaints, the 21st most of 45 model years on file. Owners reported 15 crashes, 1 fire and 9 injuries for this year, which also has 3 recalls on file.
Electrical System, the system this article covers, accounts for 839 of 5,975 complaints (14%), including 38 for 2021.
Complaints by model year
| 2001 | 236 | |
|---|---|---|
| 2002 | 318 | |
| 2013 | 638 | |
| 2014 | 380 | |
| 2015 | 352 | |
| 2016 | 270 | |
| 2017 | 231 | |
| 2019 | 223 | |
| 2020 | 207 | |
| 2021 | 133 |
Most-reported systems
- Power Train — 1,287
- Electrical System — 839
- Air Bags — 779
- Engine — 679
- Engine And Engine Cooling — 650
Latest recalls for the 2021 model year
- 23V628000 — Back Over Prevention (Sep 2023)
- 23V581000 — Steering (Aug 2023)
- 21V461000 — Steering (Jun 2021)
Recent owner reports about electrical system
The infotainment/radio system in my 2021 Nissan Sentra intermittently reboots and produces static. When this happens, the backup camera freezes or shuts off completely.
Read owner complaints →The passenger front, and both back windows no longer function. This appears to be a common issue when searching the internet. There is also an issue with the keyless start, as it often does not recognize that the fob is in the vehicle, or gives a low batter…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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