2021 Nissan Rogue Instrument Panel Rattle Noise

Owners of the 2021 Nissan Rogue (T33 platform, with 'C' as the 11th character of the VIN) may notice a distinct "Rattle Noise From Instrument Panel Area At Idle And/Or On Acceleration". This technical service bulletin, NTB22-019, provides a diagnostic and repair procedure for this specific sound.

Symptoms

If you own a 2021 Nissan Rogue, you might experience a rattle-type noise emanating from the instrument panel area. This Nissan Rogue rattle noise typically occurs under two specific conditions:

• When the vehicle is at a complete stop (idle).
• When first accelerating from a stop.

Diagnosis and Trigger Conditions

To confirm if the Nissan Rogue rattle noise is related to this bulletin, a technician will perform specific checks. The initial inspection involves examining the orientation of the heater hose clamps under the hood. If the tabs on these clamps are touching each other, they may be the source of the rattle and will be rotated to prevent contact.

If the initial clamp adjustment does not resolve the issue, further diagnosis involves lightly pressing on the heater core cover while attempting to reproduce the rattle. If the rattle disappears when pressure is applied to the heater core cover, it indicates that the heater core pipes may require additional insulation from the cover.

Repair Procedure Summary

The repair for the Nissan Rogue rattle noise involves a few key steps:

1. Heater Hose Clamp Inspection: The technician will open the hood and inspect the heater hose clamps. If the clamp tabs are touching, they will be rotated to ensure proper clearance. The vehicle will then be retested for the rattle.
2. Instrument Side Panel Removal: The left-hand instrument side panel from the center console will be removed. This step requires referring to the Electronic Service Manual (ESM) for detailed instructions on "BODY INTERIOR > INSTRUMENT PANEL > REMOVAL AND INSTALLATION > CENTER CONSOLE ASSEMBLY."
3. Heater Core Cover Inspection: The technician will lightly press on the heater core cover while attempting to duplicate the rattle. If the rattle stops, the repair proceeds to the next step.
4. Heater Core Cover Removal: The three screws securing the heater core cover will be removed, and the cover will be set aside.
5. Foam Application: A section of EPDM Semi Closed Cell Soft Foam (from the Squeak and Rattle Kit) measuring 45 mm x 20 mm will be cut. This foam is then applied to the heater core pipes to insulate them from the heater core cover, preventing contact and eliminating the rattle.
6. Reinstallation: The heater core cover and the instrument side panel will be reinstalled.

Required Tools or Parts

To perform this repair, Nissan specifies the use of a particular service kit:

• Part Number: J-50397-7
• Description: EPDM Semi Closed Cell Soft Foam (Squeak and Rattle Kit)
• Quantity: As needed

Important Warnings for Owners

Nissan emphasizes that technical bulletins like NTB22-019 are specifically designed for qualified technicians, not for "do-it-yourselfers." These technicians possess the necessary training, equipment, tools, and safety knowledge to perform the repair correctly and safely.

It is crucial NOT to assume that a described condition automatically applies to your specific vehicle. If you suspect your 2021 Nissan Rogue is experiencing this Nissan Rogue rattle noise, you should consult your authorized Nissan dealer to have them diagnose the issue and determine if this bulletin applies.

Owner Action

If you are experiencing a rattle noise from the instrument panel area in your 2021 Nissan Rogue, especially at idle or during acceleration, it is recommended to schedule an appointment with your local Nissan dealership. They will be able to properly diagnose the source of the Nissan Rogue rattle noise and perform the necessary repairs as outlined in Technical Service Bulletin NTB22-019.

Source: NHTSA ID 10212010