2021 Nissan Rogue P0780 Shift Error TSB

Symptoms

The primary symptom addressed by this bulletin is the presence of Diagnostic Trouble Code (DTC) P0780, labeled "SHIFT ERROR," stored within the Transmission Control Module (TCM). This DTC may appear as either a past or current fault in the vehicle's system. Owners might not notice a direct driving symptom, but a technician diagnosing a transmission-related concern could find this code.

Fault Codes / DTCs

This Technical Service Bulletin specifically addresses the following diagnostic trouble code:

Diagnosis / Trigger Conditions

Diagnosis for the Nissan Rogue P0780 shift error involves using the CONSULT-III diagnostic tool to confirm that DTC P0780 (SHIFT ERROR) is stored in the TCM. The TSB specifies that the code can be present in either a "PAST" or "CURRENT" status. Technicians must also confirm the current part numbers of both the TCM and the Shift Control Module (SCM) to determine if reprogramming is applicable.

Important Warnings for Owners

Nissan emphasizes that this Technical Service Bulletin (TSB) is intended for use by qualified technicians only, not for "do-it-yourselfers." Qualified technicians have the necessary training, equipment, tools, and safety knowledge to perform this repair correctly and safely. If you suspect your 2021 Nissan Rogue is experiencing the Nissan Rogue P0780 shift error, do not attempt to diagnose or repair it yourself. Instead, consult your authorized Nissan dealer to determine if this condition applies to your vehicle and to ensure the proper repair is carried out.

Repair Procedure Summary

The repair for the Nissan Rogue P0780 shift error involves a multi-step reprogramming process for the Transmission Control Module (TCM) and, if applicable, the Shift Control Module (SCM).

1. Confirm Part Numbers: A technician first uses the CONSULT-III tool to identify the current TCM part number. If it matches specific listed numbers (Table 1 below), the TCM is reprogrammed. If not, the technician proceeds to confirm the SCM part number.

   Table 1: Current TCM Part Numbers

   Model	Current TCM Part Number
   Rogue	31039-6RA8B, 6RA8C, 6RA8D, 6RA8E, 6RA9E

2. Reprogram TCM: If the TCM requires reprogramming, specific preparatory steps are crucial to prevent damage to the control unit. These include connecting an AC adapter to the CONSULT PC, ensuring the CONSULT PC is updated and synchronized, turning off all external Bluetooth devices, activating hazard lights, turning off all other vehicle electrical loads, and connecting a battery maintainer to keep voltage between 12.0V and 15.5V. The TCM is then reprogrammed.

3. Confirm SCM Part Numbers: The technician then identifies the current SCM part number using CONSULT-III. If it matches specific listed numbers (Table 2 below), the SCM is reprogrammed.

   Table 2: Current SCM Part Numbers

   Model	Current SCM Part Number
   Rogue	31038-6RA0B, 6RA0C, 6RF0A

4. Reprogram SCM: Similar to the TCM, the SCM reprogramming also requires careful adherence to precautions. The technician selects the appropriate options in CONSULT-III, confirms vehicle details, and proceeds with the SCM reprogramming.

5. Erase All DTCs: After reprogramming, all Diagnostic Trouble Codes (DTCs) are erased from the vehicle's systems.

6. Learning Procedures: Finally, the technician performs several learning procedures, including "Erase Learning Value" and "FORWARD CLUTCH POINT LEARNING." The "FORWARD CLUTCH POINT LEARNING" requires specific conditions to be met, such as the accelerator pedal not pressed, brake pedal pressed, selector in N, vehicle speed at 0 mph, A/C off, and specific CVT fluid and engine coolant temperatures. This process involves shifting through Drive, Neutral, and Reverse while the learning completes.

7. Final Steps: The battery maintainer and VI (Vehicle Interface) are removed, and the diagnostic application is closed.

Required Tools or Parts

To perform this repair, Nissan technicians utilize specialized equipment and software:

• CONSULT-III: Nissan's proprietary diagnostic and reprogramming tool, which must be updated with the latest software.
• ASIST: Nissan's service information system, which must be synchronized and updated on the CONSULT PC.
• AC Adapter: For the CONSULT PC to ensure continuous power during reprogramming.
• Battery Maintainer/Smart Charger: Capable of maintaining battery voltage between 12.0V and 15.5V during reprogramming to prevent interruptions or damage.

The bulletin also references specific Transmission Control Module (TCM) part numbers (e.g., 31039-6RA8B, 31039-6RA9E) and Shift Control Module (SCM) part numbers (e.g., 31038-6RA0B, 31038-6RF0A) that may be subject to reprogramming.

Owner Action

If your 2021 Nissan Rogue displays the Nissan Rogue P0780 shift error, or if you experience any transmission-related issues, it is recommended to schedule an appointment with an authorized Nissan dealership. The necessary reprogramming and learning procedures require specialized tools and training, and should only be performed by qualified technicians. This service is typically covered under warranty if your vehicle meets the specified conditions.

Claims Information (for Technicians)

For warranty claims related to this issue, technicians should submit a Primary Part (PP) type line claim. The Primary Failed Part (PFP) should be the Transmission Control Unit (part number 310F6-*****), as referenced in the electronic parts catalog. The Operation Code (OP CODE) is JX1GAA, the Symptom Code (SYM) is ZE, the Diagnostic Code (DIA) is 32, and the Flat Rate Time (FRT) for the repair is 0.8 hours.

Source: NHTSA ID: 10226063