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2023 Kia Sportage VECI Label Error Campaign

Kia is addressing an incorrect Vehicle Emission Control Information (VECI) Label on certain 2023 Kia Sportage vehicles through a Voluntary Emissions Service Campaign (SC285). An incorrect label can lead to failed emission testing and issues with maintenance.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Kia Sportage
2023 Kia Sportage — Kia Sportage VECI label error
Editorial illustration generated for this article.
SC28510248982Vehicle Emission Control Information (VECI) Labelincorrect VECI label2023 Kia Sportage VECI label errorKia Sportage emissions testing failureVoluntary Emissions Service CampaignKia KGISKia Sportage VECI label replacementKia Sportage under hood label

Why This Matters

The Vehicle Emission Control Information (VECI) Label is a critical component located under the hood of your vehicle. It provides essential information for maintenance, emissions inspections, and when ordering engine or engine management-related parts. This label also contains a specific code that guides testing facilities on the correct emission standards for your vehicle.

An incorrect VECI label, as identified in the 2023 Kia Sportage VECI label error, means your vehicle might fail state emission testing, even if it otherwise meets applicable emission standards. Both the U.S. Environmental Protection Agency and the California Air Resources Board consider this label an integral part of the emission testing process.

What's Being Addressed

Kia America, Inc. is initiating a Voluntary Emissions Service Campaign, identified as SC285, to address an incorrect Vehicle Emission Control Information (VECI) Label. This campaign specifically targets certain 2023 Kia Sportage vehicles that were manufactured between July 10, 2023, and July 19, 2023.

During the production of these vehicles, an incorrect VECI label was installed. This Kia Sportage VECI label error needs to be corrected to ensure proper vehicle identification for emissions compliance and service.

Manufacturer's Remedy

Kia will provide a corrected VECI label to affected owners. On January 18, 2024, Kia plans to mail a notice along with the new label and detailed instructions. These instructions will guide customers on how to cover the existing, incorrect label under the hood of their vehicle.

Customers will also have the option to take the corrected VECI label to a servicing Kia dealer. The dealer will then apply the new label under the hood of the vehicle on the owner's behalf, ensuring the correction is made accurately.

What Owners Should Know

Owners of affected 2023 Kia Sportage vehicles should anticipate receiving a notification from Kia around January 18, 2024. This notice will include the corrected Vehicle Emission Control Information (VECI) Label and instructions for its application. You can choose to apply the label yourself following the provided instructions, or you can visit a Kia dealership to have it applied by a service technician.

It is important to address this Kia Sportage VECI label error promptly to avoid potential issues with future emissions inspections or vehicle servicing. Dealers will have access to a Technical Service Bulletin (TSB) on the Kia Global Information System (KGIS) at www.kiatechinfo.com, which details the repair procedures, affected VIN production ranges, and warranty claim information as of January 16, 2024.

Next Steps for Owners

If you own a 2023 Kia Sportage manufactured between July 10, 2023, and July 19, 2023, please watch for a mailing from Kia America, Inc. containing your corrected VECI label. Once received, decide whether you prefer to apply the label yourself or have a Kia dealer perform the service. If you have any questions or concerns, you can contact your local Kia dealer or Kia's customer service.


NHTSA ID: 10248982

Frequently Asked Questions

What is the Kia Sportage VECI label error?
The 2023 Kia Sportage VECI label error refers to an incorrect Vehicle Emission Control Information (VECI) Label that was installed on certain vehicles during production. This label is crucial for emissions testing and vehicle maintenance.
How will Kia address the incorrect VECI label on my Sportage?
Kia is conducting a Voluntary Emissions Service Campaign (SC285) to replace the incorrect VECI label. Owners will receive a corrected label by mail with instructions to apply it themselves, or they can have a Kia dealer apply it for them.
What should I do if my 2023 Kia Sportage has an incorrect VECI label?
If your 2023 Kia Sportage was manufactured between July 10 and July 19, 2023, you should expect to receive a notice and a corrected VECI label from Kia around January 18, 2024. You can then choose to apply the label yourself or visit a Kia dealer for assistance.

What Kia Sportage owners report

Counted from the records in our database across 32 model years.

4,907
Owner complaints
38
Recalls
679
Service bulletins
322
Crashes reported
208
Fires reported
274
Injuries reported

The 2023 model year

310 complaints, the 4th most of 32 model years on file. Owners reported 28 crashes, 1 fire and 18 injuries for this year, which also has 7 recalls on file.

Equipment, the system this article covers, accounts for 70 of 4,907 complaints (1%), including 1 for 2023.

Complaints by model year

Model years with the most complaints for the Kia Sportage
1998303
1999284
2000304
2001228
2002234
2011181
2012392
2013381
2017404
2023310

Most-reported systems

  1. Engine — 1,558
  2. Electrical System — 687
  3. Service Brakes — 613
  4. Power Train — 481
  5. Engine And Engine Cooling — 477

Latest recalls for the 2023 model year

  • 25V874000 — Trailer Hitches (Dec 2025)
  • 24V025000 — Structure (Jan 2024)
  • 23V531000 — Power Train (Jul 2023) — Park outside
All 2023 recalls →

Recent owner reports about equipment

I purchased a brand new 2023 Kia Sportage X-Line March 23, 2022. When I turned the A/C on, very warm air was blowing from the vents even though A/C button was on and temperature was set to low meaning cold air.

2023 Kia Sportage owner, Jun 2022
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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