Bulletin de service

2021-2026 Jeep Steering Control Module Parts Return

Jeep has issued a directive for dealerships to identify and return specific steering control and column module parts. These parts, identified by Julian date codes, are considered suspect and must be returned to prevent potential issues in future vehicle builds or repairs.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Jeep Wrangler
2021 Jeep Wrangler — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11024323
68351725AD68351726AD68351728AD68709585AA68599295AA68599296AA68599297AA68599298AA68599299AA68599314AA
Jeep Gladiator
2021–2026
Jeep Grand Cherokee
2021–2026
Jeep Grand Cherokee L
2021–2026
Jeep Grand Wagoneer
2022–2026
Jeep Wagoneer
2022–2025
Jeep Wrangler
2022–2026

Jeep has released an important Quality Inspection Request (QIR), identified as NHTSA ID 11024323, concerning certain "MODULE - STEERING CONTROL & COLUMN" parts. This communication is a proactive measure to ensure that only verified, non-suspect components are used in vehicle assembly and service. This QIR specifically targets inventory held by dealerships or parts in transit, aiming to prevent the installation of potentially faulty steering control modules.

What's the Issue?

Jeep has identified a batch of "MODULE - STEERING CONTROL & COLUMN" parts that are considered suspect due to potential manufacturing concerns. This manufacturer communication, NHTSA ID 11024323, is a Quality Inspection Request designed to prevent these potentially faulty parts from being installed in vehicles or used as replacement components. The concern is linked to specific manufacturing dates, which are identified using Julian date codes. By proactively addressing this, Jeep aims to maintain high quality standards for its vehicles and ensure the reliability of critical steering components, including the Jeep Wrangler steering module.

Affected Part Numbers

Dealerships are instructed to check their inventory for the following suspect part numbers, which are central to this Quality Inspection Request:

  • 68351725AD
  • 68351726AD
  • 68351728AD
  • 68709585AA
  • 68599295AA
  • 68599296AA
  • 68599297AA
  • 68599298AA
  • 68599299AA
  • 68599314AA
  • 68599317AA
  • 68599313AA
  • 68599315AA

Identifying Suspect Parts

Suspect parts are identified by specific Julian date codes stamped directly on the components. These codes indicate the day of the year the part was manufactured. The document includes an image showing the typical location of this Julian date code on the steering control module. For example, a code like "28224" would indicate the 282th day of 2024 (October 8th, 2024).

The following Julian date codes are associated with suspect parts:

  • 28224: Corresponding to October 8th, 2024
  • 05225: Corresponding to February 21st, 2025
  • 05625: Corresponding to February 25th, 2025
  • 05825: Corresponding to February 27th, 2025
  • 06925: Corresponding to March 10th, 2025

Dealerships must carefully inspect both the part number and the Julian date code on any listed components to determine if they fall within the suspect manufacturing window.

Dealer Instructions for Returns

Jeep dealerships have been identified as potentially having these suspect parts in their current stock or in transit. The instructions are clear and require immediate action to prevent the use of these components.

Dealerships must:

  1. Check Inventory: Thoroughly inspect all stock for the listed part numbers.
  2. Identify Julian Codes: Verify the Julian date code on each part to see if it matches any of the suspect dates.
  3. Return Suspect Parts: Any identified suspect parts must be returned to the facing depot. The specific "Return Code 02" must be used for these returns.
  4. Return Open Orders: Any open orders currently in process for these specific part numbers must also be returned.
  5. Place New Orders: After returning suspect stock, dealerships should place new orders for replacement components to ensure a supply of verified, quality parts for service and assembly.

All returns using Return Code 02 must be completed "before 30th October 2025." For any questions regarding the return process, dealerships are directed to send an email to [email protected].

Important Warnings

This communication includes critical instructions for dealerships regarding the return process and timelines:

  • "Please return all parts back to your facing depot using Return Code 02, before 30th October 2025."
  • "Return any open orders in process too."
  • Direct questions regarding returns via email to "[email protected]".

These instructions are crucial for ensuring the timely removal of suspect parts from the supply chain and preventing their installation.

What This Means for Owners

This manufacturer communication is a proactive quality control measure for parts inventory and is not a recall for vehicles already owned by consumers. Owners of 2021-2026 Jeep Wrangler, Grand Cherokee, Gladiator, and Wagoneer models do not need to take immediate action based on this specific directive.

The purpose of this action is to ensure that if your Jeep Wrangler steering module or other affected component ever needs replacement, the part used will be free from the identified manufacturing concern. This helps safeguard the long-term quality and reliability of your vehicle's steering system. Owners will not receive a direct notification for this specific parts return, as it pertains to dealer stock rather than vehicles already in use.

Source: NHTSA Manufacturer Communication 11024323

Galerie

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Frequently Asked Questions

What is the purpose of NHTSA ID 11024323?
NHTSA ID 11024323 is a Quality Inspection Request from Jeep, instructing dealerships to identify and return specific "MODULE - STEERING CONTROL & COLUMN" parts that are considered suspect due to their manufacturing Julian date codes. This is a proactive measure to prevent potentially faulty parts from being installed.
How can I tell if a Jeep Wrangler steering module is suspect?
Suspect Jeep Wrangler steering module parts are identified by specific Julian date codes stamped on the component. The codes 28224, 05225, 05625, 05825, and 06925 correspond to parts manufactured on October 8th, 2024, February 21st, 2025, February 25th, 2025, February 27th, 2025, and March 10th, 2025, respectively. Dealerships must check both the part number and the Julian date code.
Does this mean my 2021-2026 Jeep Wrangler is being recalled?
No, this manufacturer communication is not a recall for vehicles already on the road. It is a proactive quality control measure for parts held in dealership inventory and those in transit. Its aim is to ensure that only high-quality steering control modules are used for future vehicle builds and repairs.
What should I do if I own an affected Jeep model?
As this is a directive for dealerships regarding parts inventory, owners of affected Jeep models, including the 2021-2026 Jeep Wrangler, do not need to take any immediate action. This measure helps ensure that any future replacement parts for your vehicle's steering control module will be free of the identified manufacturing concern.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2021 model year

963 complaints, the 5th most of 41 model years on file. Owners reported 21 crashes, 27 fires and 15 injuries for this year, which also has 17 recalls on file.

Steering, the system this article covers, accounts for 3,929 of 18,838 complaints (21%), including 255 for 2021.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
2014658
20181,827
2019747
2021963
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2021 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 25V741000 — Electrical System (Oct 2025) — Park outside
  • 24V720000 — Electrical System (Sep 2024)
All 2021 recalls →

Recent owner reports about steering

I was driving on interstate going 75 mph in the passing lane when my steering wheel locked completely up. My car started drifting to the right, but I was unable to turn the steering wheel. I almost hit the guardrail.

2021 Jeep Wrangler owner, Oct 2026

The contact owns a 2021 Jeep Wrangler. The contact stated that on several occasions while driving at highways speeds, the vehicle vibrated violently, and the steering wheel became firm stiffen and difficult to turn.

2021 Jeep Wrangler owner, Oct 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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