2021-2025 Jeep Wrangler/Gladiator Suspect Gear Shift Bezels

Jeep has initiated a Quality Inspection Request (QIR) concerning specific gear shift bezel and indicator components found in certain 2021-2025 Jeep Wrangler and Gladiator vehicles. This communication, identified as NHTSA ID 11018810, is primarily directed at dealerships to manage their inventory of these parts. A QIR is a proactive quality control measure, not a safety recall, designed to prevent potentially non-conforming parts from entering the supply chain or being installed in vehicles.

The QIR aims to prevent potentially suspect components from being installed in new vehicles or used for service repairs. While this is an internal dealer communication, it's important for owners of a 2023 Jeep Wrangler gear shift bezel issue to understand the proactive steps being taken to ensure vehicle quality.

What is the BEZEL & INDICATOR- GEAR SHIFT component?

The "BEZEL & INDICATOR- GEAR SHIFT" refers to the trim piece surrounding the gear selector and the associated indicator lights or display that show the current gear (e.g., P, R, N, D). This component is a crucial part of the vehicle's interior, providing both aesthetic and functional elements for the driver. It serves as the primary interface for selecting drive modes and displaying the current gear status, making its quality and proper function essential for driver interaction and safety.

Why are these parts suspect?

Although the specific nature of the defect is not detailed in the communication, the term "suspect stock" implies a potential quality concern or manufacturing anomaly. This could range from cosmetic imperfections to functional issues that might not meet Jeep's stringent quality standards. Jeep is taking a proactive approach to identify and quarantine these parts before they reach customers. This ensures that any potential issues are addressed at the dealership level, preventing future problems for vehicle owners and maintaining the brand's reputation for quality.

Affected Part Numbers and Identification

Dealerships have been instructed to check their inventory for two specific part numbers: 6UX05TX7AB and 04670720AB. The critical factor for identifying suspect parts is their build date, which is determined by a Julian date code.

Parts built before Julian date 2524 are considered suspect. The Julian date system represents the day of the year within a specific year. For example, Julian date 2524 corresponds to the 252nd day of 2024, which is September 9, 2024. The provided image in the communication illustrates how to locate this Julian date code on the part, typically stamped or molded into the component. An example part shown in the document with Julian date '3464 0281' corresponds to the 346th day of 2024 (December 9, 2024), and is explicitly identified as not suspect, as it was built after the cutoff of Julian date 2524.

Important Warnings for Owners

Jeep (Mopar) is NOT notifying consumers directly about this Quality Inspection Request. Owners will not receive a letter or email regarding this specific inventory action. This communication is strictly for dealerships to manage their parts inventory and ensure that only compliant components are used for new vehicle assembly or service repairs. Therefore, owners should not expect any direct communication from the manufacturer regarding this QIR.

Impact on Dealerships and New Vehicle Deliveries

This Quality Inspection Request directly impacts dealerships that have these parts in their current stock or in transit. Dealers are required to identify and return all suspect inventory. This process is crucial to maintain quality standards and avoid installing potentially faulty components in new vehicles. For customers awaiting delivery of a new 2023 Jeep Wrangler gear shift bezel equipped vehicle, this process ensures that their vehicle will receive components that meet Jeep's quality specifications before delivery.

Dealer Actions Required

Dealerships must take the following steps as outlined in the communication:

• Identify Suspect Stock: Check all inventory of part numbers 6UX05TX7AB and 04670720AB for those built before Julian date 2524.
• Return Parts: All identified suspect parts must be returned to their facing depot using Return Code 02.
• Return Deadline: The deadline for returning these parts is June 17, 2025.
• Replacement Orders: Dealers are advised to place new orders for replacement parts to ensure they have compliant stock available for both new vehicle production and service needs.
• Open Orders: Any open orders for these suspect parts must also be returned to prevent them from being shipped or installed.

Dealers with direct questions regarding these returns can contact [email protected] for assistance.

What Owners Should Know

This Quality Inspection Request is a proactive measure by Jeep to ensure the quality of components before they are installed in vehicles or sold as replacement parts. If you are purchasing a new 2021-2025 Jeep Wrangler or Gladiator, this process helps ensure that your vehicle will not be equipped with the suspect gear shift bezel components. There is no direct action required for current vehicle owners as this communication focuses on dealer inventory management. However, it highlights Jeep's commitment to addressing potential quality concerns promptly and ensuring the long-term reliability of their vehicles. If you have any concerns about an existing 2023 Jeep Wrangler gear shift bezel or its function, you should contact your authorized Jeep dealership for inspection.

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Source: NHTSA ID: 11018810