2021-2025 Jeep Wrangler / Gladiator Hood Cover Kit Issue

Jeep has issued a Quality Inspection Request (QIR), identified as NHTSA Manufacturer Communication 11011150, concerning a specific Jeep hood cover kit for 2021-2025 Jeep Wrangler and Gladiator vehicles. This communication addresses a quality issue related to the orientation of the "Jeep" logo on these hood cover kits. The QIR serves as a proactive measure to ensure that only quality-compliant parts are distributed and installed.

Identifying Suspect Parts: The "Jeep" Logo Orientation

The core of this quality concern lies in the visual appearance of the "Jeep" logo imprinted on the hood cover kit. Dealerships and, by extension, owners, are advised to inspect the logo's orientation to determine if a part is suspect.

• Good parts are characterized by a "Jeep" logo that is perfectly horizontal. This horizontal alignment signifies that the hood cover kit was manufactured and assembled correctly, meeting quality standards.
• Suspect parts are those where the "Jeep" logo appears to be non-horizontal or misaligned. Any deviation from a perfectly horizontal orientation renders the part suspect and requires its return.

Affected Part Number and Communication Scope

This Quality Inspection Request specifically targets hood cover kits identified by part number 82215369. This part number corresponds to the Jeep hood cover kit that may exhibit the incorrect "Jeep" logo orientation. The communication became visible to dealers via DCMail starting November 20, 2024, and will remain visible until December 11, 2024. Dealerships are instructed to scrutinize all inventory, whether currently on hand or in transit, that includes this particular part number for 2021-2025 Jeep Wrangler and Gladiator models.

Dealer Instructions: Inventory Inspection and Return Process

Jeep has provided explicit instructions for dealerships to manage their inventory of the affected Jeep hood cover kit. Dealerships identified as possessing stock of part number 82215369, either physically on hand or in transit, are mandated to conduct a thorough inspection based on the logo orientation criteria.

All suspect stock, meaning any hood cover kit with a non-horizontal "Jeep" logo, must be returned to the designated facing depot. This return process requires the use of Return Code 02. It is crucial for dealerships to complete these returns by the deadline of December 11, 2024. Furthermore, the communication specifies that any open orders for part number 82215369 that are currently in process must also be returned. Once suspect parts are returned, dealers are then authorized to place new orders for replacement hood cover kits that meet the quality specifications.

Important Information for Jeep Owners

It is important for owners of 2021-2025 Jeep Wrangler and Gladiator vehicles to understand that this communication (NHTSA ID 11011150) is a Quality Inspection Request directed at dealerships, not a consumer recall. As such, Jeep is NOT directly notifying consumers about this issue. Owners will not receive a letter or any other direct communication regarding this specific part quality concern.

However, if you own a 2021-2025 Jeep Wrangler or Gladiator and have a hood cover kit installed, especially if it was recently purchased or replaced, it is recommended to visually inspect the "Jeep" logo on your kit. If you observe that the logo is not perfectly horizontal, indicating a suspect part, you should contact your authorized Jeep dealership. While the communication focuses on dealer inventory, addressing this quality concern on your vehicle may be possible through your dealer.

For any questions or clarification regarding the return process, the identification of suspect parts, or any other aspect of this Jeep hood cover kit Quality Inspection Request, dealerships are instructed to direct their inquiries via email to [email protected]. This dedicated email address ensures that dealers have a direct channel for support in complying with the QIR instructions.

Source: NHTSA Manufacturer Communication 11011150.