2024 Jeep Wrangler/Gladiator Radio Software Update TSB 08-203-24
This TSB 08-203-24 details an Over-The-Air (FOTA) software update for 2024 Jeep Wrangler and Gladiator models to resolve multiple Uconnect 5 radio issues, including navigation problems, blank screens, and inoperative features.
Also applies to
- Jeep Gladiator
- 2024
Owners of 2024 Jeep Wrangler and 2024 Jeep Gladiator vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) and certain Uconnect 5 radios (Sales Codes UBX, UBP, UEX, UEP) may experience a range of issues with their infotainment system. Technical Service Bulletin (TSB) 08-203-24 outlines a Firmware Over The Air (FOTA) update designed to resolve these concerns. This update will bring the radio software from version U29.44 to U33.43, improving overall system functionality and user experience for the 2024 Jeep Wrangler radio software update.
Symptoms
Customers may observe one or more of the following issues with their Uconnect 5 system:
- "Unable to select the Turn by Turn Nav."
- "Blank performance pages."
- "Android Auto® Voice Recognition (VR) inoperative."
- "Media Tuner delayed."
- "Charge schedule Human Machine Interface (HMI)."
- "Ambient light inoperative."
- "Map in Instrument Panel Cluster (IPC) inoperative."
- "Media Widget blank."
- "Navigation Map black."
- "Offroad pages inoperative."
- "VR inoperative."
- "Incorrect song title displayed, Carplay® only."
- "Human Unit (HU) switches from Media Page to Home Page."
- "Ghost Touch on Navigation screen."
- "Widgets missing."
- "New User Profile does not load."
- "Returns to wrong page after View Camera Event selected by customer in the "Camera View Pages""."
It is important to note that the Rearview Camera (RVC) functions normally in these scenarios, meaning the camera itself is not the source of these specific problems.
Cause
All the listed symptoms are attributed to issues within the radio software. The existing software version U29.44 contains bugs that are resolved by the newer U33.43 version.
Important Warnings for Owners
This TSB 08-203-24 is classified as an Information Only Technical Service Bulletin, intended to inform dealers about the FOTA update process. It does not include a Labor Operation (LOP) for reimbursement, as the update is designed to be performed by the customer over-the-air.
Owners should be aware that while they will receive a notification on their radio screen when new software is available, there is no option to decline the update indefinitely. The update must be performed to ensure proper functionality of the Uconnect system. The national launch for this FOTA update is anticipated to begin on September 30, 2024.
Repair Procedure Summary
The software update for the 2024 Jeep Wrangler radio software update is delivered via Firmware Over The Air (FOTA) technology. When new software (version U33.43) is available, customers will receive a notification on their radio screen, similar to the
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Frequently Asked Questions
- What is TSB 08-203-24?
- TSB 08-203-24 is a Technical Service Bulletin issued by Stellantis for 2024 Jeep Wrangler and Gladiator models. It addresses various Uconnect 5 radio software issues through an Over-The-Air (FOTA) update.
- What problems does the FOTA update fix for the 2024 Jeep Wrangler radio?
- The FOTA update resolves issues such as "Unable to select the Turn by Turn Nav.", "Blank performance pages.", "Android Auto® Voice Recognition (VR) inoperative.", "Ghost Touch on Navigation screen.", and other display or functionality problems with the Uconnect 5 system.
- How do I get the Uconnect software update from U29.44 to U33.43?
- Your vehicle will receive an Over-The-Air (FOTA) notification on its radio screen when the update is available. You will need to park the vehicle, turn the ignition off, and select 'Update Now'. The update will then complete automatically.
- Can I decline the radio software update?
- No, there is no option to indefinitely decline the update. While you can schedule it for later, the update must eventually be performed to ensure your Uconnect system functions correctly.
What Jeep Wrangler owners report
Counted from the records in our database across 41 model years.
- 18,838
- Owner complaints
- 104
- Recalls
- 2,758
- Service bulletins
- 572
- Crashes reported
- 552
- Fires reported
- 435
- Injuries reported
The 2024 model year
970 complaints, the 4th most of 41 model years on file. Owners reported 14 crashes, 13 fires and 7 injuries for this year, which also has 14 recalls on file.
Electrical System, the system this article covers, accounts for 3,613 of 18,838 complaints (19%), including 568 for 2024.
Complaints by model year
| 2006 | 730 | |
|---|---|---|
| 2007 | 1,750 | |
| 2008 | 1,904 | |
| 2010 | 686 | |
| 2012 | 836 | |
| 2014 | 658 | |
| 2018 | 1,827 | |
| 2019 | 747 | |
| 2021 | 963 | |
| 2024 | 970 |
Most-reported systems
- Steering — 3,929
- Electrical System — 3,613
- Power Train — 2,470
- Engine — 2,406
- Fuel System — 2,015
Latest recalls for the 2024 model year
- 26V363000 — Steering (Jun 2026) — Park outside
- 26V327000 — Back Over Prevention (May 2026)
- 25V766000 — Engine (Nov 2025)
Recent owner reports about electrical system
Since the 68C Recall software update was performed on my Jeep, the vehicle has experienced recurring, unexpected losses of motive power while driving in Electric Mode. During these events, pressing the accelerator yields no response.
Read owner complaints →The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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