Service Bulletin

2021-2024 Jeep/Dodge Water Pump & Oil Cooler Tube Parts Update

Manufacturer communication 100164 advises dealerships to return specific stock of water pump and oil cooler tube part numbers 68346916AA and 68258830AA. Replacement parts 68346916AB and 68258830AB are available for 2021-2024 Jeep and Dodge models.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Jeep Wrangler
2021 Jeep Wrangler — 2021 Jeep Wrangler water pump
Editorial illustration generated for this article.
10016468346916AA68258830AA68346916AB68258830ABReturn Code 02PUMP - WATER & CONNECTOR OIL COOLER TUBEJeep Wrangler water pumpDodge Durango oil cooler tubeJeep Grand Cherokee water pump parts
Jeep Grand Cherokee
2021–2022
Jeep Wrangler
2022–2024
Dodge Challenger
2021–2023
Dodge Charger
2021–2023
Dodge Durango
2021–2024

Manufacturer communication 100164, titled "PUMP - WATER & CONNECTOR OIL COOLER TUBE," outlines a critical parts management update for dealerships concerning water pump and oil cooler tube components. This communication, effective from August 29, 2024, to September 19, 2024, provides instructions for returning existing stock and ordering new, updated parts for various 2021-2024 Jeep and Dodge models.

The primary purpose of this communication is to ensure that dealerships are equipped with the most current versions of these essential engine components. For owners of affected vehicles, such as a 2021 Jeep Wrangler water pump, this means that any future repairs involving these parts will utilize the latest available revisions.

Affected Components and Part Numbers

The communication specifically targets two key engine components: the water pump and the oil cooler tube. Dealerships have been instructed to return all existing stock of the following older part numbers:

  • 68346916AA (Water Pump)
  • 68258830AA (Oil Cooler Tube)

These older parts are to be replaced with updated versions, which are now available for order. The new replacement part numbers are:

  • 68346916AB (Water Pump)
  • 68258830AB (Oil Cooler Tube)

While the communication does not specify the reason for these part number changes, such updates often indicate product improvements, material revisions, or changes in manufacturing processes designed to enhance durability or performance.

Dealership Instructions and Logistics

Dealerships identified as having the older stock on hand or in transit are required to return these parts. The return process mandates the use of Return Code 02 for all parts sent back to their facing depot. The deadline for these returns is September 19, 2024.

Furthermore, dealerships are advised to return any open orders for the superseded parts. This ensures a complete transition to the updated part numbers across the supply chain. For any questions regarding these returns, dealerships are directed to contact [email protected] via email.

What This Means for Owners

For owners of a 2021 Jeep Wrangler water pump, or any other affected 2021-2024 Jeep or Dodge vehicle, this communication ensures that if your vehicle requires a replacement of the water pump or oil cooler tube, the dealership will install the most current part available. This proactive measure by the manufacturer helps maintain the quality and reliability of repairs.

This is not a recall or a safety campaign in the traditional sense, but rather an internal parts management update. Owners will not receive direct notification regarding this communication. However, it is beneficial to know that the manufacturer is actively managing its parts inventory to provide updated components for service and repair needs.

If you have concerns about a potential issue with your water pump or oil cooler tube, or if you are planning a repair involving these components, you can discuss this manufacturer communication 100164 with your service advisor. They can confirm that your vehicle will receive the latest available part numbers during any necessary service.


Source: NHTSA ID: 11006814

Frequently Asked Questions

What is manufacturer communication 100164 about?
Manufacturer communication 100164 is an internal directive for dealerships regarding the return of older stock and ordering of updated part numbers for water pumps and oil cooler tubes in various 2021-2024 Jeep and Dodge vehicles.
Which part numbers are affected by this communication?
Dealerships are instructed to return older part numbers 68346916AA (water pump) and 68258830AA (oil cooler tube). These are being replaced by updated part numbers 68346916AB and 68258830AB, respectively.
What should I do if my 2021 Jeep Wrangler water pump needs replacement?
If your 2021 Jeep Wrangler water pump or oil cooler tube needs replacement, the dealership will use the updated part numbers (68346916AB or 68258830AB) as per manufacturer communication 100164. You do not need to take any specific action, but you can discuss this with your service advisor.
Is this communication a recall?
No, manufacturer communication 100164 is not a recall. It is an internal parts management update for dealerships to ensure they stock and install the most current versions of water pump and oil cooler tube components.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2021 model year

963 complaints, the 5th most of 41 model years on file. Owners reported 21 crashes, 27 fires and 15 injuries for this year, which also has 17 recalls on file.

Engine, the system this article covers, accounts for 2,406 of 18,838 complaints (13%), including 225 for 2021.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
2014658
20181,827
2019747
2021963
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2021 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 25V741000 — Electrical System (Oct 2025) — Park outside
  • 24V720000 — Electrical System (Sep 2024)
All 2021 recalls →

Recent owner reports about engine

At 47000 miles the oil cooler cracked, although the technician stated it did not cause the crankshaft: harmonic balancer pulley to be damaged, the mat issue did occur and documentation from other sources state one can cause the other.

2021 Jeep Wrangler owner, Oct 2026

When driving about 50 miles per hour on the highway, it felt like my engine suddenly gave out and my dash turned off. When it came back in, there were multiple indicator lights and a message that read "Pull over safely and shift to Park." I did just that, but…

2021 Jeep Wrangler owner, Oct 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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