2021-2024 Jeep Wrangler Water Pump Oil Cooler Tube Parts Update
A manufacturer communication (NHTSA ID 11002351) has been issued for 2021-2024 Jeep Wrangler, Dodge Durango, and Grand Cherokee models concerning specific water pump and oil cooler tube part numbers. Dealerships are instructed to return older versions of these parts and order updated replacements.
Also applies to
- Jeep Grand Cherokee
- 2021–2024
- Jeep Wrangler
- 2022–2024
- Dodge Challenger
- 2021–2023
- Dodge Charger
- 2021–2023
- Dodge Durango
- 2021–2024
This manufacturer communication, identified as NHTSA ID 11002351, is an internal notice to dealerships regarding certain engine components. Specifically, it addresses the water pump and oil cooler tube for various 2021-2024 Jeep, Dodge, and Chrysler models. The communication ensures that dealerships stock and use the most current versions of these parts.
The core of this communication is a directive for dealerships to return specific older part numbers and acquire updated versions. This process is crucial for maintaining the quality and performance of the affected vehicles, including the 2021-2024 Jeep Wrangler water pump oil cooler tube.
What This Communication Means
This communication is a proactive measure by the manufacturer to manage inventory and ensure that only the latest specification parts are used for repairs and service. It focuses on the water pump and oil cooler tube assembly, an important engine component. While not a recall, it's a standard procedure to update parts in the supply chain.
Dealerships are instructed to identify and return specific older versions of these parts. This helps prevent the installation of outdated components in vehicles, including the 2021-2024 Jeep Wrangler water pump oil cooler tube, ensuring that any necessary repairs or replacements are performed with the most current parts available.
Affected Part Numbers
Dealerships are required to return the following older part numbers:
- 68346916AA
- 68258830AA
The replacement parts that are now available for ordering are:
- 68346916AB
- 68258830AB
Dealer Instructions and Deadlines
Dealerships must return all stock of the identified older part numbers to their facing depot. The return process requires using Return Code 02.
The deadline for these returns is July 16th, 2024. Dealerships are also advised to return any open orders currently in process that involve these older part numbers.
Important Information for Owners
This communication is primarily for dealerships and concerns their parts inventory. It is not a direct recall notice to vehicle owners. However, it is important because it ensures that if your vehicle, such as a 2021-2024 Jeep Wrangler, requires service involving the water pump or oil cooler tube, the dealership will use the most up-to-date replacement parts.
Owners do not need to take any immediate action based on this communication unless they are already scheduled for a repair involving these specific components. If you have any concerns or questions about past or future service related to the water pump or oil cooler tube, you can contact your local dealership.
Contact Information
For any questions regarding these part returns or replacements, dealerships are directed to email [email protected].
Source: NHTSA Manufacturer Communication 11002351.
Frequently Asked Questions
- What is the purpose of NHTSA ID 11002351?
- NHTSA ID 11002351 is a manufacturer communication instructing dealerships to return specific older water pump and oil cooler tube part numbers (68346916AA, 68258830AA) and to use updated replacement parts (68346916AB, 68258830AB) for service and repairs.
- Which vehicles are affected by this parts update?
- This communication affects various 2021-2024 models, including the Jeep Wrangler, Dodge Durango, Jeep Grand Cherokee, Dodge Charger, and Dodge Challenger, concerning their water pump and oil cooler tube components.
- Does this communication mean there is a recall for the Jeep Wrangler water pump oil cooler tube?
- No, this is not a recall. It is an internal manufacturer communication to dealerships about managing their parts inventory to ensure that only the most current versions of the water pump and oil cooler tube are used for repairs and service.
- What should I do if I have questions about these parts for my vehicle?
- As this is a dealer-level communication, owners do not need to take direct action. However, if you have concerns or questions about service involving the water pump or oil cooler tube for your vehicle, you should contact your local authorized dealership.
What Jeep Wrangler owners report
Counted from the records in our database across 41 model years.
- 18,838
- Owner complaints
- 104
- Recalls
- 2,758
- Service bulletins
- 572
- Crashes reported
- 552
- Fires reported
- 435
- Injuries reported
The 2021 model year
963 complaints, the 5th most of 41 model years on file. Owners reported 21 crashes, 27 fires and 15 injuries for this year, which also has 17 recalls on file.
Engine, the system this article covers, accounts for 2,406 of 18,838 complaints (13%), including 225 for 2021.
Complaints by model year
| 2006 | 730 | |
|---|---|---|
| 2007 | 1,750 | |
| 2008 | 1,904 | |
| 2010 | 686 | |
| 2012 | 836 | |
| 2014 | 658 | |
| 2018 | 1,827 | |
| 2019 | 747 | |
| 2021 | 963 | |
| 2024 | 970 |
Most-reported systems
- Steering — 3,929
- Electrical System — 3,613
- Power Train — 2,470
- Engine — 2,406
- Fuel System — 2,015
Latest recalls for the 2021 model year
- 26V363000 — Steering (Jun 2026) — Park outside
- 25V741000 — Electrical System (Oct 2025) — Park outside
- 24V720000 — Electrical System (Sep 2024)
Recent owner reports about engine
At 47000 miles the oil cooler cracked, although the technician stated it did not cause the crankshaft: harmonic balancer pulley to be damaged, the mat issue did occur and documentation from other sources state one can cause the other.
Read owner complaints →When driving about 50 miles per hour on the highway, it felt like my engine suddenly gave out and my dash turned off. When it came back in, there were multiple indicator lights and a message that read "Pull over safely and shift to Park." I did just that, but…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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