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2021-2024 Jeep Wrangler Wiper Blade Part Return

This manufacturer communication, NHTSA ID 11002315, instructs dealerships to return specific front windshield wiper blade part numbers (68293017AE, 68383600AB) for 2021-2024 Jeep Wrangler, Gladiator, and RAM 2500-5500 vehicles built before August 25, 2022.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Jeep Wrangler
2023 Jeep Wrangler — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11002315
NHTSA ID 1100231568293017AE68383600ABWIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPERReturn Code 02Jeep Wrangler wiper blade returnJeep Gladiator wiper blade returnRAM 2500 wiper blade returnRAM 3500 wiper blade returnRAM 4500 wiper blade return
Jeep Gladiator
2021–2024
Jeep Wrangler
2021, 2022, 2024
Ram 2500
2021–2024
Ram 3500
2021–2024
Ram 4500
2021–2024
Ram 5500
2021–2024

This manufacturer communication, identified as NHTSA ID 11002315, is an internal directive issued to dealerships regarding specific front windshield wiper blade parts. The communication focuses on managing inventory by instructing dealers to return certain part numbers. This is not a safety recall but rather a measure to ensure that dealerships stock the correct and most current parts.

Important Dealer Communication

This document serves as an internal communication for dealerships, specifically targeting those with existing stock or in-transit shipments of particular wiper blade part numbers. The primary goal is to streamline inventory and prevent the distribution of potentially outdated or incorrect parts. This type of communication is distinct from a safety recall and does not involve direct owner notification.

Affected Part Numbers and Vehicles

The communication highlights two specific front windshield wiper blade part numbers that dealerships are instructed to return: 68293017AE and 68383600AB. These parts are associated with vehicles built before August 25, 2022. The affected vehicles span several model years and include popular Jeep and RAM models.

Vehicles NHTSA linked to this document

| Year | Make | Model | | --- | --- | | 2023 | Jeep | Wrangler | | 2024 | Jeep | Wrangler | | 2024 | Jeep | Gladiator | | 2024 | RAM | 5500 | | 2024 | RAM | 3500 | | 2024 | RAM | 4500 | | 2024 | RAM | 2500 | | 2023 | Jeep | Gladiator | | 2023 | RAM | 5500 | | 2023 | RAM | 3500 | | 2023 | RAM | 4500 | | 2023 | RAM | 2500 | | 2022 | Jeep | Wrangler | | 2022 | Jeep | Gladiator | | 2022 | RAM | 5500 | | 2022 | RAM | 3500 | | 2022 | RAM | 4500 | | 2022 | RAM | 2500 | | 2021 | Jeep | Wrangler | | 2021 | Jeep | Gladiator | | 2021 | RAM | 3500 | | 2021 | RAM | 4500 | | 2021 | RAM | 5500 | | 2021 | RAM | 2500 |

Return Instructions for Dealerships

Dealerships are directed to check their current inventory for the specified part numbers. Any suspect stock of part numbers 68293017AE and 68383600AB built before August 25, 2022, must be returned. The communication specifies using Return Code 02 for these returns, with a deadline of July 11, 2024.

Furthermore, dealerships are instructed to return any open orders that are currently in process for these parts. For replacement parts, new orders should be placed. Direct questions regarding these returns can be sent via email to [email protected].

What Owners Should Know

Owners of the affected 2021-2024 Jeep Wrangler, Gladiator, and RAM models are not being directly notified about this internal dealer communication. This is primarily an inventory management action for dealerships. If you own one of the listed vehicles and require new front windshield wiper blades, your dealership should supply the correct and updated parts. There is no specific action required from owners related to this particular communication.

This communication ensures that when you visit a dealership for service or parts, you receive the appropriate components. The focus keyword, Jeep Wrangler wiper blade return, highlights the core action for dealers to ensure proper parts are available.


Source: NHTSA ID 11002315

Frequently Asked Questions

What is NHTSA ID 11002315 about?
NHTSA ID 11002315 is a manufacturer communication instructing dealerships to return specific front windshield wiper blade part numbers (68293017AE and 68383600AB) for certain 2021-2024 Jeep Wrangler, Gladiator, and RAM models.
Are owners being notified about this wiper blade part return?
No, this communication is an internal directive for dealerships regarding inventory management and part returns. Owners are not being directly notified about this Jeep Wrangler wiper blade return.
Which part numbers are affected by this communication?
The specific front windshield wiper blade part numbers to be returned are 68293017AE and 68383600AB. These parts are for vehicles built before August 25, 2022.
What should I do if I own a 2021-2024 Jeep Wrangler or affected RAM model?
This is an internal dealer inventory matter. If you need new front windshield wiper blades, your dealership should provide the correct, updated parts. There is no direct action required from owners as a result of this specific communication.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2023 model year

378 complaints, the 20th most of 41 model years on file. Owners reported 11 crashes, 7 fires and 8 injuries for this year, which also has 16 recalls on file.

Structure, the system this article covers, accounts for 724 of 18,838 complaints (4%), including 7 for 2023.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
20181,827
2019747
2021963
2023378
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2023 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 25V741000 — Electrical System (Oct 2025) — Park outside
  • 25V710000 — Electrical System (Oct 2025)
All 2023 recalls →

Recent owner reports about structure

Vehicle demonstrates body panel corrosion, manufacturer refuses to correct issue

2023 Jeep Wrangler owner, Jun 2026

jeep caught on fire while it was parked in the driveway there as a ecall on the battery as it s a 4xe i had an appointment with the jeep dealer on the 16th of december and they cancelled it few days before the scheduled appointment they said they didnt have…

2023 Jeep Wrangler owner, Jan 2025
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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