2024 Jeep Wrangler Incorrect Grille TSB
This article details Customer Satisfaction Notification 91A for the 2024 Jeep Wrangler, addressing instances where vehicles may have been equipped with an incorrect grille. Discover how this issue is being resolved by Jeep.
What is Customer Satisfaction Notification 91A?
Jeep has issued Customer Satisfaction Notification 91A to address a specific manufacturing detail for certain 2024 Jeep Wrangler vehicles. This notification concerns an "Incorrect Grille" that may have been installed on some models. While the exact nature of the incorrect grille isn't detailed, such notifications typically ensure that vehicles meet the intended design specifications and customer expectations.
This notification ensures that any affected 2024 Jeep Wrangler vehicles receive the correct component. Owners of a 2024 Jeep Wrangler incorrect grille should be aware of this program.
What Owners Should Do
If you own a 2024 Jeep Wrangler, it is recommended to contact your authorized Jeep dealership to determine if your vehicle is included in Customer Satisfaction Notification 91A. Dealers will be able to check your vehicle's eligibility using its Vehicle Identification Number (VIN).
Should your 2024 Jeep Wrangler be affected, the dealership will arrange for the inspection and replacement of the incorrect grille as necessary. This service is typically performed at no cost to the owner under customer satisfaction programs.
Source: NHTSA ID: 10251815
Frequently Asked Questions
- What is Customer Satisfaction Notification 91A?
- Customer Satisfaction Notification 91A is a program initiated by Jeep to address an issue where some 2024 Jeep Wrangler vehicles were manufactured with an incorrect grille.
- How do I know if my 2024 Jeep Wrangler has an incorrect grille?
- You should contact your local authorized Jeep dealership with your vehicle's VIN. They can check if your 2024 Jeep Wrangler is included in Customer Satisfaction Notification 91A and requires a grille inspection or replacement.
- Will I be charged for the grille replacement under Notification 91A?
- No, repairs performed under a Customer Satisfaction Notification like 91A are typically completed free of charge to the vehicle owner, as they address a manufacturing discrepancy.
What Jeep Wrangler owners report
Counted from the records in our database across 41 model years.
- 18,838
- Owner complaints
- 104
- Recalls
- 2,758
- Service bulletins
- 572
- Crashes reported
- 552
- Fires reported
- 435
- Injuries reported
The 2024 model year
970 complaints, the 4th most of 41 model years on file. Owners reported 14 crashes, 13 fires and 7 injuries for this year, which also has 14 recalls on file.
Structure, the system this article covers, accounts for 724 of 18,838 complaints (4%), including 2 for 2024.
Complaints by model year
| 2006 | 730 | |
|---|---|---|
| 2007 | 1,750 | |
| 2008 | 1,904 | |
| 2010 | 686 | |
| 2012 | 836 | |
| 2014 | 658 | |
| 2018 | 1,827 | |
| 2019 | 747 | |
| 2021 | 963 | |
| 2024 | 970 |
Most-reported systems
- Steering — 3,929
- Electrical System — 3,613
- Power Train — 2,470
- Engine — 2,406
- Fuel System — 2,015
Latest recalls for the 2024 model year
- 26V363000 — Steering (Jun 2026) — Park outside
- 26V327000 — Back Over Prevention (May 2026)
- 25V766000 — Engine (Nov 2025)
Recent owner reports about structure
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times.
Read owner complaints →I had several safety concerns regarding the 2024 Jeep Wrangler that I purchased and subsequently traded in after only 31 days due to multiple issues that I believe may compromise vehicle safety.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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