2021-2026 Jeep Compass Liftgate Prop Part Quality Issue

Owners of 2021-2026 Jeep Compass vehicles should be aware of an internal manufacturer communication concerning a Quality Inspection Request (QIR) for certain liftgate prop parts. This communication, identified internally as ID 105770, focuses on ensuring the quality and reliability of components before they are installed in new vehicles or used for service repairs. This is a proactive measure by the manufacturer to address potential part issues.

The specific component under scrutiny is the liftgate prop, identified by part number 68250004AC. This QIR is a critical step in the manufacturing and distribution process, designed to prevent potentially faulty parts from reaching consumers. For the 2024 Jeep Compass manufacturer_communication, this means dealers are tasked with a specific inspection and return procedure.

Suspect Part Identification

The manufacturer has identified specific criteria for determining which liftgate prop parts are considered suspect. The key identifier is the Julian date code, which is typically stamped or printed on the part itself. This code indicates the day of the year and the year the part was manufactured.

For part number 68250004AC, all units built before Julian date code 084/25 are deemed suspect. The format DDDYY denotes the day of the year (DDD) and the last two digits of the year (YY). Therefore, 084/25 refers to the 84th day of 2025, which corresponds to March 25, 2025. An example shown in the communication highlights a date code of 106/24, representing the 106th day of 2024 (April 15, 2024).

Dealer Instructions and Actions

This manufacturer communication outlines clear directives for dealerships to manage the suspect parts. Dealers who have stock of part number 68250004AC on hand or in transit are required to check their inventory against the specified Julian date code.

Any suspect parts identified must be returned to the facing depot using Return Code 02. The deadline for these returns is August 18, 2025. Dealers are instructed to place new orders for replacement parts to ensure that only compliant components are used for vehicle assembly and service. Any open orders currently in process for these parts must also be addressed. For any questions regarding these return procedures, dealers are advised to contact [email protected].

Why This Matters for Owners

While this is an internal communication primarily directed at dealerships, it indirectly benefits owners of the 2021-2026 Jeep Compass. The proactive identification and return of suspect parts, such as the liftgate prop part number 68250004AC, are crucial for maintaining the overall quality, safety, and reliability of vehicles. By addressing potential component issues before they lead to problems in the field, manufacturers aim to prevent future malfunctions and ensure customer satisfaction.

This type of Quality Inspection Request is a testament to ongoing quality control efforts. It helps to ensure that vehicles delivered to customers, including the 2024 Jeep Compass manufacturer_communication, meet the highest standards. Owners can be confident that their vehicles are built with components that have passed rigorous quality checks.

Important Warnings: What Owners Should Know

It is important for owners to understand that this communication is a dealer-level Quality Inspection Request and does NOT constitute a recall notice for consumers. You will not receive a notification letter regarding this specific action. The purpose is to prevent potentially problematic parts from being installed in vehicles, rather than to address an existing defect in vehicles already on the road.

Owners are not required to take any immediate action based on this communication. If your vehicle requires a liftgate prop replacement in the future, your dealership will ensure that only non-suspect, compliant parts are used. This process helps safeguard the long-term integrity of your Jeep Compass.

Source: NHTSA ID 11021586