2024-2025 Jeep Compass Metallic Noise While Turning TSB

Important Note for Owners

This Technical Service Bulletin (TSB) 02-003-25, also released as Rapid Service Update (RSU) 25-141, specifically applies to 2024-2025 Jeep Compass vehicles manufactured for the India and Asia Pacific markets. According to the provided information, this bulletin is not applicable to vehicles built for the US market. Owners in the US experiencing similar symptoms should consult their local dealership for diagnosis.

Symptoms of Metallic Noise While Turning

Owners of affected 2024-2025 Jeep Compass vehicles may notice a distinct metallic noise coming from the front shock absorber while turning on both left and right side. This Jeep Compass metallic noise is typically heard during low-speed maneuvers, such as parking lot driving.

Cause of the Noise

The root cause of the Jeep Compass metallic noise has been identified as a worn knuckle guide pin weld. This wear can lead to the metallic sound emanating from the front suspension components.

Diagnosis

To diagnose the issue, technicians will perform a specific test drive. This involves driving the vehicle at low speeds, between 3 mph (5 km/h) and 6 mph (10 km/h), and performing parking lot maneuvers with both left and right turns in drive and reverse. The technician will listen for the metallic noise from the front suspension.

If the metallic noise is confirmed, the repair procedure will be initiated. If no noise is heard, the bulletin suggests using Inspection Labor Operation Number 02-15-10-9H to close the active RSU.

Repair Procedure Summary

The repair involves inspecting and potentially replacing one or both front strut assemblies. The detailed steps for removal and installation are available in the DealerCONNECT/Service Library under 'Service Info > 02 - Front Suspension / Front / STRUT, Suspension, Assembly / Removal and Installation'.

Required Parts

Replacement of the front strut assembly requires ordering the correct part number based on the vehicle's VIN. Examples of part numbers for front struts (left and right) include:

• 68312007AF (Strut, Front Suspension Frt Lt)
• 68312006AF (Strut, Front Suspension Frt Rt)
• 68475517AA (Strut, Front Suspension Frt Lt)
• 68475516AA (Strut, Front Suspension Frt Rt)
• 68504809AA (Strut, Front Suspension Frt Lt)
• 68504808AA (Strut, Front Suspension Frt Rt)
• 68643049AA (Strut, Front Suspension Frt Lt)
• 68643048AA (Strut, Front Suspension Frt Rt)
• 68312019AC (Strut, Front Suspension Frt Lt)
• 68312018AC (Strut, Front Suspension Frt Rt)
• 68312005AC (Strut, Front Suspension Frt Lt)
• 68312004AC (Strut, Front Suspension Frt Rt)
• 68643047AA (Strut, Front Suspension Frt Lt)
• 68643046AA (Strut, Front Suspension Frt Rt)

Warranty and Labor Information

All repairs performed under TSB 02-003-25 / RSU 25-141 are reimbursable within the provisions of the warranty. The following labor operations and estimated times are provided:

Labor Operation No:	Labor Description	Skill Category	Labor Time
02-15-10-9H	Front Strut - Inspect	04 - Chassis	0.2 Hrs.
02-15-10-9I	Front Strut - Inspect and Replace (One)	04 - Chassis	1.1 Hrs.
02-15-10-9J	Front Strut - Inspect and Replace (Both)	04 - Chassis	1.9 Hrs.

The failure code associated with this service action is ZY.

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Source: NHTSA ID: 11021009