2024-2025 Jeep Compass/Renegade Difficult Refueling TSB 14-002-25

Overview of TSB 14-002-25

Stellantis has released Technical Service Bulletin (TSB) 14-002-25, also known as Rapid Service Update (RSU) 25-012, to address a specific refueling issue affecting certain 2024-2025 Jeep and RAM vehicles. This bulletin, issued on January 28, 2025, provides a procedure for inspecting and, if necessary, properly connecting loose fuel hose quick connect fittings related to the fuel tank breather tube.

Symptoms

Owners of affected vehicles may notice one primary symptom: "Difficult to refuel the vehicle." This can manifest as the fuel pump nozzle frequently clicking off before the tank is full, or a slow and frustrating refueling process. If you are experiencing a Jeep Compass difficult refueling issue, this TSB may be relevant to your vehicle.

Cause of the Issue

The root cause of the "Difficult to refuel the vehicle" symptom is identified as loose quick connect fittings on the fuel tank breather tube. When these fittings are not securely connected, they can interfere with the proper venting of the fuel tank during refueling, leading to premature shut-off of the fuel pump nozzle and making it challenging to fill the tank completely.

Diagnosis and Applicability

To determine if your vehicle is covered by this service action, technicians should check the Vehicle Information Program (VIP) or the RSU VIN list. All applicable RSU VINs have been pre-loaded for this purpose. If a vehicle's VIN is on this list, the repair procedure should be performed. Even if a vehicle is not on the VIN list but exhibits the symptom of a Jeep Compass difficult refueling, the repair procedure outlined in TSB 14-002-25 should still be followed.

Repair Procedure Summary

The repair process involves a straightforward inspection and, if necessary, re-connection of the fuel hose quick connects. The steps are as follows:

1. Raise the Rear Seat Cushion: The first step requires raising the rear seat cushion to gain access to the fuel pump area. Figure 1 in the TSB illustrates this initial step.
2. Remove Fuel Pump Access Cover Screws: Next, three screws securing the fuel pump access cover must be removed. Figure 2 provides a visual guide to the location of these screws and the access cover.
3. Inspect Breather Tube Connections: Technicians will then inspect the fuel breather tube connections to the fuel pump. Figure 3 shows examples of both disconnected and properly connected breather tubes for comparison.
4. Decision Point: A key step involves determining if the fuel breather tubes are already connected to the fuel pump. If they are, the bulletin is considered completed, and the inspection labor operation (14-70-10-9B) is used to close the active RSU, proceeding directly to step 6.
5. Connect Breather Tubes (If Necessary): If the tubes are found to be disconnected, the red tamper-proof cover must be removed, and the fuel breather tubes securely connected to the fuel pump. This ensures a proper seal and resolves the issue causing the Jeep Compass difficult refueling.
6. Lower Rear Seat Cushion: Finally, the rear seat cushion is lowered back into its installed position, ensuring both seat cushion locks are engaged. Figure 4 demonstrates the correct engagement of the seat cushion locks.

Labor Operations and Failure Code

For claims data, the following labor operations are specified:

• 14-70-10-9B: Fuel Hose - Inspection (0 - Introduction), with an estimated labor time of 0.2 hours.
• 14-70-10-9C: Fuel Hose - Inspect and Repair (0 - Introduction), with an estimated labor time of 0.2 hours.

The designated Failure Code for this service action is ZZ, indicating a Service Action.

Important Warnings

It is important for owners to note that the NA (North America) market applicability for this specific bulletin applies to Mexico only. Owners in other regions should consult their local dealership for information relevant to their market.

Owner Action

If you own a 2024-2025 Jeep Compass or Renegade and are experiencing a "Difficult to refuel the vehicle" symptom, it is recommended to contact your authorized dealership. Provide them with your vehicle's VIN and describe the issue. They can check the applicability of TSB 14-002-25 (RSU 25-012) to your specific vehicle. All repairs performed under the provisions of this bulletin are reimbursable within the terms of your vehicle's warranty.

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Source: NHTSA ID: 11013549