2023-2024 Jeep Steering Wheel Noise TSB 08-251-24

Owners of certain 2023-2024 Jeep Compass, Renegade, and Commander vehicles may notice a specific sound when operating their steering wheel. This issue is detailed in Technical Service Bulletin (TSB) 08-251-24, which has also been released as Rapid Service Update (RSU) 24-167. The bulletin provides a diagnostic and repair procedure for this condition.

Symptoms

Customers may report a distinct "noise when turning the steering wheel." This symptom is the primary indicator that your vehicle might be affected by the condition described in TSB 08-251-24. If you experience a Jeep Compass steering wheel noise or similar sound in your Renegade or Commander, it's advisable to have it inspected.

Diagnosis and Trigger Conditions

The root cause of the "noise when turning the steering wheel" is identified as wire harness interference within the steering wheel assembly. To confirm if your vehicle is subject to this service action, a technician will check your Vehicle Identification Number (VIN) against the applicable RSU VIN list. However, even if your VIN is not on the list, but your vehicle exhibits the described symptom, the repair procedure outlined in TSB 08-251-24 should be followed.

Repair Procedure Summary

The repair for the Jeep Compass steering wheel noise involves inspecting and, if necessary, repositioning the steering wheel wire harness. The procedure begins with a preliminary check where the steering wheel is turned full stop to the left and right five times to confirm the presence of the noise. If the noise is confirmed, the technician will proceed with the following steps:

1. Disconnect and isolate the negative battery cable for safety.
2. Carefully remove the Driver Air Bag (DAB) module. This step requires referring to detailed service procedures available in DealerCONNECT/Service Library under Service Info> 4110A11 - Volante - remocao/recolocacao para versoes com air bag.
3. Correct the position of the wire harness within the steering wheel. Figure 1 in the TSB illustrates both the incorrectly and correctly positioned wire harnesses, guiding the technician on the proper placement.
4. After repositioning, the steering wheel is turned full left and right again to ensure the noise has been eliminated.
5. The DAB module is then reinstalled, following the same detailed service procedures referenced earlier (Service Info> 4110A11).
6. Finally, the negative battery cable is reconnected.

This process ensures the wire harness no longer interferes with steering wheel operation, resolving the noise.

Owner Action

If you own a 2023-2024 Jeep Compass, Renegade, or Commander and notice a "noise when turning the steering wheel," you should contact your authorized Jeep dealership. The repairs described in TSB 08-251-24 (and RSU 24-167) are reimbursable within the provisions of your vehicle's warranty. The labor operation for inspection is 08-19-27-92 (0.1 hours), and for inspection and repair is 08-19-27-93 (0.3 hours), with a Failure Code ZZ indicating a customer concern.

Important Warnings

It is important for owners to understand that this Technical Service Bulletin (TSB 08-251-24) is provided as technical information for dealerships and is not an authorization for repair directly to customers. All repairs must be performed by a qualified technician at an authorized service center.

Source: NHTSA ID 110111893