2022-2025 Jeep/RAM Wipers and Headlamps Inoperative TSB
Jeep and RAM owners may experience issues with rain-sensing auto wipers and auto-on headlamps being inoperative. This manufacturer communication, NHTSA ID 11002024, describes the symptoms and indicates a potential software update or repair to resolve the problem.
Si applica anche a
- Jeep Compass
- 2022, 2023, 2025
- Jeep Grand Cherokee
- 2022–2025
- Jeep Grand Wagoneer
- 2022–2025
- Jeep Wagoneer
- 2022–2025
- Jeep Wagoneer S
- 2025
- Ram 1500
- 2022–2025
- Ram 2500
- 2022–2024
- Ram 3500
- 2022–2024
- Ram 4500
- 2022–2024
- Ram 5500
- 2022–2024
▸ Mostra altri 4▾ Mostra meno
Owners of various 2022-2025 Jeep and RAM models, including the 2024 Jeep Compass, may encounter a problem where the rain-sensing auto wipers and auto-on headlamps become inoperative. This issue, detailed in manufacturer communication NHTSA ID 11002024, points to a potential underlying cause affecting the electrical system and exterior lighting components.
Symptoms
Vehicle owners might notice one or both of the following conditions:
- "Rain Sensing Auto Wipers Inoperative"
- "Auto on Head Lamps Inoperative"
These symptoms mean that the automatic functions for both the windshield wipers (when it rains) and the headlights (in low light conditions) are not working as intended. This can impact visibility and safety, especially during adverse weather or nighttime driving.
Diagnosis
While the specific diagnostic steps are not detailed in the summary, the nature of the issue suggests an electrical or software-related fault. Dealership technicians will likely use specialized diagnostic tools to identify the root cause, which could range from sensor malfunctions to control module issues or software glitches. The 2024 Jeep Compass manufacturer_communication provides guidance for technicians to accurately pinpoint the problem.
Repair Procedure Summary
The manufacturer communication (NHTSA ID 11002024) outlines the necessary steps for technicians to resolve the inoperative rain-sensing auto wipers and auto-on headlamps. Typically, such issues are addressed through software updates to the relevant control modules or, if necessary, the replacement of faulty sensors or components within the electrical and exterior lighting systems. The exact repair will depend on the diagnostic findings.
Owner Action
If you own a 2022-2025 Jeep or RAM vehicle and are experiencing the "Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative" condition, it is recommended to schedule an appointment with an authorized dealership. They will be able to diagnose the specific cause using the information provided in the 2024 Jeep Compass manufacturer_communication and perform the appropriate repair. Since this is a manufacturer communication, the repair may be covered under warranty, depending on your vehicle's age and mileage.
Source: NHTSA manufacturer communication 11002024.
Frequently Asked Questions
- What does NHTSA ID 11002024 address?
- NHTSA ID 11002024 is a manufacturer communication that addresses issues where rain-sensing auto wipers and auto-on headlamps are inoperative in certain 2022-2025 Jeep and RAM vehicles.
- What are the common symptoms of this issue?
- The primary symptoms are the rain-sensing auto wipers not working automatically when it rains, and the auto-on headlamps failing to activate in low light conditions. The OEM fault labels are "Rain Sensing Auto Wipers Inoperative" and "Auto on Head Lamps Inoperative".
- Which vehicles are affected by the inoperative wipers and headlamps?
- This issue affects various Jeep and RAM models from 2022 to 2025, including the Jeep Compass, Grand Wagoneer, Wagoneer, Grand Cherokee, Wagoneer S, and RAM 1500, 2500, 3500, 4500, and 5500.
- How can I get the "Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative" issue fixed?
- You should contact an authorized Jeep or RAM dealership to have your vehicle diagnosed. They will use the manufacturer communication (NHTSA ID 11002024) to identify the cause and perform the necessary repairs, which may include software updates or component replacement.
What Jeep Compass owners report
Counted from the records in our database across 20 model years.
- 4,014
- Owner complaints
- 29
- Recalls
- 1,555
- Service bulletins
- 157
- Crashes reported
- 54
- Fires reported
- 118
- Injuries reported
The 2024 model year
55 complaints, the 17th most of 20 model years on file. Owners reported 6 crashes, 1 fire and 3 injuries for this year.
Exterior Lighting and Electrical System, the system this article covers, accounts for 1,195 of 4,014 complaints (30%), including 20 for 2024.
Complaints by model year
| 2007 | 435 | |
|---|---|---|
| 2011 | 188 | |
| 2012 | 184 | |
| 2014 | 308 | |
| 2016 | 293 | |
| 2017 | 229 | |
| 2018 | 948 | |
| 2019 | 331 | |
| 2022 | 226 | |
| 2024 | 55 |
Most-reported systems
- Engine — 1,268
- Electrical System — 1,105
- Power Train — 552
- Suspension — 363
- Fuel/Propulsion System — 315
Recent owner reports about exterior lighting and electrical system
Jeep compass is notorious for electrical issues. Randomly jolts because of the turbo. Randomly pops up electrical issues when there are no electrical issues.
Read owner complaints →The vehicle caught on fire while sitting in a parking lot. This vehicle had just over 13,000 miles, serviced by jeep dealer, and health reports did not surface any problems. The fire impacted other vehicles around it.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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