2022-2023 Jeep Compass Loss of Forward Gear TSB
A technical service bulletin (NHTSA ID 10248022) has been issued for the 2022-2023 Jeep Compass addressing a 'Loss of Forward Gear in Transmission' condition. This TSB indicates that the solution involves replacing the automatic transmission.
Also applies to
- Jeep Compass
- 2022
Symptoms: Loss of Forward Gear
Owners of 2022-2023 Jeep Compass vehicles may experience a critical powertrain issue described as a "Loss of Forward Gear in Transmission." This means the vehicle will be unable to move forward, as the transmission fails to engage any forward gears. The primary symptom is that the "Transmission has no forward gear" at all.
Diagnosis: Identifying the Failure
This TSB, NHTSA ID 10248022, specifically addresses situations where the automatic transmission completely loses its ability to engage forward gears. If your 2023 Jeep Compass exhibits this symptom, it points directly to the condition covered by this manufacturer communication. The issue is straightforward: the transmission simply will not provide forward motion.
Repair Procedure Summary
According to the manufacturer communication, the resolution for the "Loss of Forward Gear in Transmission" condition involves a direct replacement of the affected component. The bulletin states that the repair procedure for this issue is to replace the automatic transmission. This ensures that the underlying problem causing the 2023 Jeep Compass loss of forward gear is fully addressed with a new unit.
Owner Action: What to Do
If you own a 2022 or 2023 Jeep Compass and are experiencing a "Loss of Forward Gear in Transmission," or if your vehicle has "no forward gear," it is crucial to contact your authorized Jeep dealership immediately. Reference NHTSA ID 10248022 when discussing the issue with your service advisor. The dealership will diagnose the problem and perform the necessary automatic transmission replacement as outlined in the bulletin. This repair is typically covered under warranty if your vehicle is within the warranty period.
Source: NHTSA ID: 10248022
Frequently Asked Questions
- What does 'Loss of Forward Gear in Transmission' mean for my Jeep Compass?
- This means your 2022-2023 Jeep Compass will not be able to move forward because the automatic transmission cannot engage any of its forward gears. It's a critical issue that prevents the vehicle from driving.
- Is there a known fix for the 2023 Jeep Compass loss of forward gear problem?
- Yes, a manufacturer communication (NHTSA ID 10248022) indicates that the recommended fix for the 'Loss of Forward Gear in Transmission' is to replace the automatic transmission unit.
- How do I know if my Jeep Compass is affected by this transmission issue?
- This issue primarily affects 2022 and 2023 Jeep Compass models. If your vehicle suddenly has 'no forward gear' and you cannot drive it forward, it is likely experiencing the condition described in this bulletin.
- Will I have to pay for the automatic transmission replacement?
- If your 2022-2023 Jeep Compass is still under the manufacturer's warranty, the automatic transmission replacement to address the 'Loss of Forward Gear in Transmission' should be covered at no cost to you. Always confirm warranty coverage with your dealership.
What Jeep Compass owners report
Counted from the records in our database across 20 model years.
- 4,014
- Owner complaints
- 29
- Recalls
- 1,555
- Service bulletins
- 157
- Crashes reported
- 54
- Fires reported
- 118
- Injuries reported
The 2023 model year
49 complaints, the 18th most of 20 model years on file. Owners reported 2 crashes, 0 fires and 1 injury for this year, which also has 2 recalls on file.
Power Train, the system this article covers, accounts for 552 of 4,014 complaints (14%), including 6 for 2023.
Complaints by model year
| 2007 | 435 | |
|---|---|---|
| 2011 | 188 | |
| 2012 | 184 | |
| 2014 | 308 | |
| 2016 | 293 | |
| 2017 | 229 | |
| 2018 | 948 | |
| 2019 | 331 | |
| 2022 | 226 | |
| 2023 | 49 |
Most-reported systems
- Engine — 1,268
- Electrical System — 1,105
- Power Train — 552
- Suspension — 363
- Fuel/Propulsion System — 315
Latest recalls for the 2023 model year
- 24V436000 — Back Over Prevention (Jun 2024)
- 23V576000 — Electrical System (Aug 2023)
Recent owner reports about power train
1) The Power Take-Off Unit (PTU) in the drivetrain failed suddenly while driving at approximately 60 mph. This is a critical drivetrain component responsible for transferring power.
Read owner complaints →The contact owns a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked. The contact heard a whining sound when the transmission shifted.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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