2024-2026 Honda Civic, CR-V, HR-V A/C Compressor Seizure

Background: Honda Investigates A/C Compressor Seizure

American Honda Motor Co., Inc. (AHM) has initiated an investigation into certain 2024-2025 Honda Civic, 2024-2025 Honda CR-V, and 2024-2026 Honda HR-V vehicles. This inquiry specifically targets vehicles where owners report the A/C not blowing cold air and technicians confirm the A/C compressor is seized. The primary goal of this investigation is to thoroughly understand the underlying cause of this condition.

AHM is requesting that dealerships identify and report vehicles meeting specific criteria. This allows AHM to inspect the affected vehicles directly before any repair attempts are made. This proactive approach aims to gather comprehensive data to address the Honda CR-V A/C compressor seizure issue effectively.

Symptoms of A/C Compressor Seizure

The main symptom owners will notice is the vehicle's "A/C not blowing cold air." This indicates a failure in the air conditioning system. For a vehicle to be considered for this investigation, a technician must also confirm that the "A/C compressor to be seized." This diagnostic confirmation is a critical qualifier for AHM's interest in the vehicle.

Vehicles Under Investigation and Specific Conditions

AHM's investigation is focused on specific trim levels for the affected models. For the Honda Civic, LX, EX, Sport, Sport Touring, Touring, and SI trim levels are accepted. For the Honda CR-V, LX, EX, and EX-L trim levels are accepted. All trim levels for the Honda HR-V are accepted. However, Hybrid Civic and Hybrid CR-V models are explicitly not accepted for this investigation.

In addition to the specific models and trims, several other conditions must be met for a vehicle to qualify for AHM's inspection. The technician must confirm that the A/C system is inoperative due to a seized compressor. Furthermore, there should be no leaks detected in the HVAC system using a leak detector (sniffer).

Important Note for Owners: No Immediate Repairs

Owners should be aware that AHM is interested in inspecting these vehicles prior to any repair attempts. This means that if your vehicle meets the qualifiers, your dealership should not perform any HVAC repairs, including A/C refrigerant evacuation, recharge, or replacement of HVAC components, before contacting AHM. There should also be no prior HVAC repairs of this nature, no repair attempts during the current visit, and no history of collisions for the vehicle to qualify.

This is a crucial directive to ensure that AHM can examine the vehicle in its original failed state, which is essential for their root cause analysis of the Honda CR-V A/C compressor seizure.

What Dealerships Are Instructed To Do

If a dealership encounters a vehicle that matches all the specified qualifiers, they are instructed to contact Technical Information & Support (TIS). This can be done by emailing [email protected] or calling 800-880-1072 (Monday-Friday, 7am-5pm PST). The email subject line should include the model year, model name, issue (e.g., Brake Judder), and VIN. The email body must contain the dealer's name and number, city and state, the technician's name, a contact phone number, current mileage, confirmation that all qualifiers are met, and the DPTS number.

Upon receiving this information, TIS will provide further instructions and arrange to record the necessary vehicle details. This process is part of the broader