2023 Honda CR-V / HR-V SRS Light On DTC B000X

What's Happening

American Honda Motor Co., Inc. (AHM) is actively investigating a concern in certain 2023 Honda HR-V and CR-V models where the Supplemental Restraint System (SRS) light illuminates. This condition is often accompanied by specific Diagnostic Trouble Codes (DTCs). To better understand the underlying cause, AHM has issued a "Request for Parts: 2023 HR-V & CR-V SRS Light On w/ DTC B000X" to dealerships.

This initiative aims to collect specific components from vehicles exhibiting the issue before any repair attempts are made. The collected parts will help Honda engineers analyze the failure mode and develop a permanent solution for the Honda CR-V SRS light on problem.

Symptoms

Owners of affected 2023 Honda CR-V and HR-V vehicles may observe the following:

• The SRS light on the dashboard is illuminated.

Fault Codes / DTCs

Dealerships are instructed to look for one or more of the following DTCs stored in the vehicle's system:

Code	Description	Affected Component
B0001-12	Short to Power in Driver's Airbag Primary Inflator	Driver's Airbag Primary Inflator
B0002-12	Short to Power in Driver's Airbag Secondary Inflator	Driver's Airbag Secondary Inflator
B0001-13	Open or Increased Resistance in the Driver's Airbag Primary Inflator	Driver's Airbag Primary Inflator
B0002-13	Open or Increased Resistance in the Driver's Airbag Secondary Inflator	Driver's Airbag Secondary Inflator
B0001-1A	Decreased Resistance in the Driver's Airbag Primary Inflator	Driver's Airbag Primary Inflator
B0002-1A	Decreased Resistance in the Driver's Airbag Secondary Inflator	Driver's Airbag Secondary Inflator

Qualifier Conditions for Parts Collection

Honda is interested in collecting parts only if the vehicle meets specific criteria. These conditions ensure that the collected parts are relevant to the ongoing investigation into the Honda CR-V SRS light on issue. Your vehicle must:

• Have one of the DTCs listed above stored.
• Have the issue traced specifically to the airbag or the cable reel.
• Have had previous replacements of the cable reel and/or airbag, provided this information is disclosed.
• Have experienced repeated failures.
• Show confirmed corroded or damaged conditions of the airbag pins, provided the failure is present.
• Not have been involved in a collision.
• Have had no repair attempts for this specific issue during the current dealership visit.

Important Information for Owners

This communication, identified as a "Request for Parts: 2023 HR-V & CR-V SRS Light On w/ DTC B000X", is primarily for Honda dealership personnel. It indicates that Honda is in an investigative phase, collecting data to understand the problem fully. It is crucial to note that this is not a repair bulletin but a request for assistance in diagnosing the root cause.

Dealers are specifically instructed not to attempt any repairs on qualifying vehicles before contacting Honda's Technical Information & Support (TIS) group. This ensures that the vehicle's condition and components remain undisturbed for proper analysis.

What to Do If Your Vehicle Qualifies

If you own a 2023 Honda CR-V or HR-V and are experiencing the Honda CR-V SRS light on symptom with any of the listed DTCs, you should contact your authorized Honda dealership. Inform them about the illuminated SRS light and any diagnostic trouble codes you may have observed.

The dealership will then follow the manufacturer's instructions to contact Technical Information & Support (TIS) via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 7am-5pm PST). TIS will provide further instructions on whether your vehicle qualifies for parts collection and what information needs to be provided.

Dealer Information Required by Honda

If your vehicle qualifies, the dealership will need to provide specific information to TIS, including:

• Email Title: Model Year (e.g., 2023), Model Name (e.g., CR-V), Issue (e.g., SRS Light On), and VIN.
• Email Body: Dealer Number, Your Name, Best Phone Number, Current Mileage, and DPTS#.

As an incentive, Honda offers a VISA gift card to dealer personnel who successfully identify and report a qualifying vehicle that leads to a parts collection or information collection.

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Source: NHTSA ID 10242862