2023 Honda CR-V / HR-V SRS Light On DTC B000X
Honda is actively investigating why the SRS light illuminates in certain 2023 CR-V and HR-V vehicles, often accompanied by DTCs like B0001-12 or B0002-1A. The manufacturer is collecting specific parts from qualifying vehicles to understand the root cause of this safety system issue.
Também se aplica a
- Honda HR-V
- 2023
What's Happening
American Honda Motor Co., Inc. (AHM) is actively investigating a concern in certain 2023 Honda HR-V and CR-V models where the Supplemental Restraint System (SRS) light illuminates. This condition is often accompanied by specific Diagnostic Trouble Codes (DTCs). To better understand the underlying cause, AHM has issued a "Request for Parts: 2023 HR-V & CR-V SRS Light On w/ DTC B000X" to dealerships.
This initiative aims to collect specific components from vehicles exhibiting the issue before any repair attempts are made. The collected parts will help Honda engineers analyze the failure mode and develop a permanent solution for the Honda CR-V SRS light on problem.
Symptoms
Owners of affected 2023 Honda CR-V and HR-V vehicles may observe the following:
- The SRS light on the dashboard is illuminated.
Fault Codes / DTCs
Dealerships are instructed to look for one or more of the following DTCs stored in the vehicle's system:
| Code | Description | Affected Component |
|---|---|---|
| B0001-12 | Short to Power in Driver's Airbag Primary Inflator | Driver's Airbag Primary Inflator |
| B0002-12 | Short to Power in Driver's Airbag Secondary Inflator | Driver's Airbag Secondary Inflator |
| B0001-13 | Open or Increased Resistance in the Driver's Airbag Primary Inflator | Driver's Airbag Primary Inflator |
| B0002-13 | Open or Increased Resistance in the Driver's Airbag Secondary Inflator | Driver's Airbag Secondary Inflator |
| B0001-1A | Decreased Resistance in the Driver's Airbag Primary Inflator | Driver's Airbag Primary Inflator |
| B0002-1A | Decreased Resistance in the Driver's Airbag Secondary Inflator | Driver's Airbag Secondary Inflator |
Qualifier Conditions for Parts Collection
Honda is interested in collecting parts only if the vehicle meets specific criteria. These conditions ensure that the collected parts are relevant to the ongoing investigation into the Honda CR-V SRS light on issue. Your vehicle must:
- Have one of the DTCs listed above stored.
- Have the issue traced specifically to the airbag or the cable reel.
- Have had previous replacements of the cable reel and/or airbag, provided this information is disclosed.
- Have experienced repeated failures.
- Show confirmed corroded or damaged conditions of the airbag pins, provided the failure is present.
- Not have been involved in a collision.
- Have had no repair attempts for this specific issue during the current dealership visit.
Important Information for Owners
This communication, identified as a "Request for Parts: 2023 HR-V & CR-V SRS Light On w/ DTC B000X", is primarily for Honda dealership personnel. It indicates that Honda is in an investigative phase, collecting data to understand the problem fully. It is crucial to note that this is not a repair bulletin but a request for assistance in diagnosing the root cause.
Dealers are specifically instructed not to attempt any repairs on qualifying vehicles before contacting Honda's Technical Information & Support (TIS) group. This ensures that the vehicle's condition and components remain undisturbed for proper analysis.
What to Do If Your Vehicle Qualifies
If you own a 2023 Honda CR-V or HR-V and are experiencing the Honda CR-V SRS light on symptom with any of the listed DTCs, you should contact your authorized Honda dealership. Inform them about the illuminated SRS light and any diagnostic trouble codes you may have observed.
The dealership will then follow the manufacturer's instructions to contact Technical Information & Support (TIS) via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 7am-5pm PST). TIS will provide further instructions on whether your vehicle qualifies for parts collection and what information needs to be provided.
Dealer Information Required by Honda
If your vehicle qualifies, the dealership will need to provide specific information to TIS, including:
- Email Title: Model Year (e.g., 2023), Model Name (e.g., CR-V), Issue (e.g., SRS Light On), and VIN.
- Email Body: Dealer Number, Your Name, Best Phone Number, Current Mileage, and DPTS#.
As an incentive, Honda offers a VISA gift card to dealer personnel who successfully identify and report a qualifying vehicle that leads to a parts collection or information collection.
Source: NHTSA ID 10242862
Frequently Asked Questions
- What does the SRS light on my 2023 Honda CR-V or HR-V mean?
- The illuminated SRS (Supplemental Restraint System) light indicates a potential issue with your vehicle's airbag system or related components. Honda is currently investigating this concern for 2023 CR-V and HR-V models, especially when specific B000X DTCs are present.
- What are the specific DTCs associated with the SRS light issue in 2023 Honda CR-V/HR-V?
- The manufacturer communication, "Request for Parts: 2023 HR-V & CR-V SRS Light On w/ DTC B000X", lists several DTCs including B0001-12, B0002-12, B0001-13, B0002-13, B0001-1A, and B0002-1A, all related to the Driver's Airbag Primary or Secondary Inflator.
- Should I get my 2023 Honda CR-V or HR-V repaired immediately if the SRS light is on?
- If your vehicle meets the specific qualifier conditions, Honda is requesting that dealerships *not* attempt repairs before contacting their Technical Information & Support (TIS) group. This is part of an investigation to understand the cause of the SRS light on issue. You should contact your Honda dealership for guidance.
- Is Honda issuing a recall for the SRS light issue on 2023 CR-V and HR-V models?
- Currently, Honda has issued a "Request for Parts" communication to dealerships, indicating an active investigation into the SRS light issue. This is not a recall notice, but a step to collect data and parts to diagnose the problem. A recall may or may not be issued depending on the findings of this investigation.
What Honda CR-V owners report
Counted from the records in our database across 30 model years.
- 16,579
- Owner complaints
- 75
- Recalls
- 1,403
- Service bulletins
- 854
- Crashes reported
- 183
- Fires reported
- 689
- Injuries reported
The 2023 model year
633 complaints, the 7th most of 30 model years on file. Owners reported 22 crashes, 2 fires and 22 injuries for this year, which also has 8 recalls on file.
Air Bags, the system this article covers, accounts for 2,404 of 16,579 complaints (15%), including 8 for 2023.
Complaints by model year
| 2002 | 515 | |
|---|---|---|
| 2007 | 887 | |
| 2008 | 963 | |
| 2011 | 554 | |
| 2014 | 587 | |
| 2015 | 673 | |
| 2017 | 1,779 | |
| 2018 | 2,163 | |
| 2019 | 1,107 | |
| 2023 | 633 |
Most-reported systems
- Electrical System — 2,593
- Air Bags — 2,404
- Engine — 2,379
- Steering — 1,901
- Forward Collision Avoidance — 1,423
Latest recalls for the 2023 model year
- 26V663000 — Tires (Oct 2026)
- 26V366000 — Tires (Jun 2026)
- 24V763000 — Fuel System, Gasoline (Oct 2024)
Recent owner reports about air bags
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated.
Read owner complaints →The contact owned a 2023 Honda CRV. The contact stated that while her husband was stopped at a red light, he was rear-ended by another vehicle driving at approximately 65 MPH causing the contact's husband to veer into the intersection.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
Related Articles
2023 Honda CR-V Problems: Recalls, Complaints & Service Bulletins
The 2023 Honda CR-V has no reported recalls or owner complaints to NHTSA, but several manufacturer service bulletins address issues like rearview camera malfunctions, 'shutter grille issue' warnings, P0420 Check Engine Lights, EPS sticking, and weatherstrip problems.
2023-2025 Honda Civic, CR-V, Pilot Rearview Camera INOP
American Honda Motor Co., Inc. (AHM) is actively seeking specific 2023-2025 Honda Civic, CR-V, and Pilot vehicles experiencing a rearview camera INOP condition. If your vehicle's display turns on but shows no camera feed when in reverse, Honda wants to inspect it to understand the root cause.
2023-2024 Honda CR-V Shutter Grille Inop Warning
American Honda Motor Co., Inc. is investigating a 'shutter grille issue' or 'charging system problem' warning on 2023-2024 CR-V vehicles. This involves specific diagnostic trouble codes P16E8 and P16E3. Honda is requesting dealers to identify and report vehicles meeting certain criteria for parts…
2021-2024 Honda Accord, Civic, CR-V P0420 CEL Investigation
Honda is actively investigating a common Check Engine Light (CEL) complaint with DTC P0420 (Catalyst System Efficiency Below Threshold) affecting 2021-2024 Accord, Civic, and CR-V models, as well as 2017 Fit vehicles. They are collecting specific parts to understand the root cause.
2023-2024 Honda Accord & CR-V Rear Door Weatherstrip Issues
American Honda Motor Co., Inc. (AHM) is actively seeking 2023-2024 Honda Accord and CR-V vehicles that exhibit loose, torn, or deformed rear door weatherstrips or gap seals. This initiative aims to gather data and parts to understand the root cause of the issue before any repairs are attempted.
Leave a comment
Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.
Comments
Be the first to comment.