2023-2024 Honda CR-V Drip Mold Not Set/Detaching/Loose

Background to the Investigation

American Honda Motor Co., Inc. (AHM) has initiated an investigation into customer complaints concerning the exterior drip molds on certain 2023-2024 Honda CR-V vehicles. The primary concern is that the "drip mold not set, detaching or loose" condition may indicate an underlying manufacturing or design issue.

AHM's goal is to thoroughly inspect affected vehicles to understand the root cause of this condition. This proactive approach aims to prevent potential future problems and ensure the quality and safety of their vehicles. The communication, titled "Request for Visit: 2023-2024 CR-V Drip Mold Not Set/Detaching/Loose", is a crucial step in this process.

Symptoms of the Drip Mold Issue

Owners of 2023-2024 Honda CR-V models may notice that the exterior drip molds are not properly seated, appear to be detaching from the vehicle, or feel loose. This aesthetic and potentially functional issue is the focus of Honda's current investigation. If you observe a "Honda CR-V drip mold" that is not secure, it may be subject to this inquiry.

Important Warnings for Owners

American Honda has issued a critical instruction regarding this issue: AHM would like to inspect the vehicle before you attempt a repair of any kind. This means owners should not try to fix the loose or detached drip molds themselves, nor should they allow independent shops or dealerships to perform repairs without Honda's prior inspection. Attempting a repair before AHM's inspection could disqualify the vehicle from their investigation process.

Qualifying Conditions for Inspection

For a 2023-2024 Honda CR-V to be considered for AHM's inspection, it must meet specific criteria:

• The vehicle's VIN must begin with 7FA.
• There must be visual confirmation of the "drip mold not set, detaching or loose" condition. This requires at least one wide-angle and one close-up photo for documentation.
• The vehicle must not have been involved in any collision.
• No repair attempts for this specific drip mold issue should have been made previously.

These qualifiers ensure that AHM can examine vehicles in their original, affected state to accurately determine the cause of the Honda CR-V drip mold problem.

What Owners Should Do

If your 2023-2024 Honda CR-V exhibits the "drip mold not set, detaching or loose" condition and meets the specified qualifiers, you should contact your local Honda dealership. The dealership personnel, specifically Service Managers and Advisors, have received a