Service Bulletin

2022-2024 Honda Civic EPS Sticking and Slipping TSB

Honda has issued Service Bulletin 24-095 for 2022-2024 Civic models experiencing an Electric Power Steering (EPS) issue where the steering wheel does not automatically return to center. This bulletin outlines a repair involving grease redistribution and replacement of specific EPS gearbox…

Byeditor david chen2023 Honda Civic
2023 Honda Civic — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11006250
24-09524-095 dated July 25, 2024Honda Civic EPS stickingHonda Civic EPS slippingsteering wheel does not automatically return to centerEPS gearbox assemblyworm gearend capspring seat06530-T20-305
Honda Civic
2022, 2024

Owners of 2022-2024 Honda Civic vehicles may notice that their steering wheel does not automatically return to center, particularly when driving at highway speeds. This condition, described as Honda Civic EPS sticking and slipping, is addressed by Honda Service Bulletin 24-095, which supersedes the previous bulletin 24-095 dated July 25, 2024, and is now in Version 2. This bulletin provides technicians with a corrective action to resolve the issue.

Symptoms

The primary symptom reported by customers is that the "steering wheel does not automatically return to center" while driving, especially at highway speeds. This indicates a problem with the Electric Power Steering (EPS) system, specifically related to the Honda Civic EPS sticking or slipping.

What's the Problem?

The root cause of the Honda Civic EPS sticking and slipping issue lies within the EPS gearbox assembly. The corrective action involves redistributing grease to the worm gear and replacing the end cap, spring, and spring seat within this assembly. This procedure aims to restore the steering wheel's proper return-to-center function.

Important Warnings for Technicians and Owners

Honda has outlined several critical warnings within Service Bulletin 24-095 to ensure proper repair and prevent further damage:

  • Do not use a screwdriver or metal tool to pry the EPS motor cover, as this can cause damage. A plastic trim tool should be used instead.
  • Do not add any additional grease beyond what is specified during the repair process.
  • Do not use brake cleaner to clean the EPS motor cover.
  • Do not remove the steering gearbox from the subframe during the initial disassembly steps; only remove the steering gearbox/subframe assembly as a unit.
  • Take appropriate steps to ensure no debris enters the EPS gearbox during the repair.

Repair Procedure Summary

The repair outlined in Honda Service Bulletin 24-095 involves a detailed process to address the Honda Civic EPS sticking issue. Here's a summary of the steps a Honda technician will follow:

  1. The steering gearbox/subframe assembly is removed from the vehicle. Specific instructions are provided for both standard Civic models and Type R variants for this removal.
  2. The heat shield is removed to access the EPS gearbox.
  3. The area around the black cover on the EPS gearbox is thoroughly cleaned to prevent contamination.
  4. The steering motor black cover is carefully removed using a plastic trim tool, ensuring no damage to the O-ring or housing.
  5. The original O-ring is removed and discarded, and the cover is cleaned of any grease or contamination.
  6. Grease within the worm gear area is carefully packed and redistributed to ensure proper lubrication, with a small amount saved for later steps.
  7. A new end cap, spring, and spring seat are assembled with the saved grease.
  8. The exposed sealant around the EPS gearbox end cap is cleaned, and the end cap is removed using a 10 mm hex socket bit.
  9. The old spring and spring seat are removed from the EPS gearbox using a magnet tool and immediately discarded.
  10. The new spring seat, spring, and end cap assembly are installed into the EPS gearbox. Hondabond sealant is applied to the exposed threads of the end cap.
  11. The end cap is torqued to 12 N·m (9 lb-ft), and any excess sealant is wiped away.
  12. All parts are reinstalled in reverse order of removal, including the steering motor black cover, which is torqued to 8 N·m (6 lb-ft).
  13. The steering wheel is turned full left and full right to ensure smooth operation.
  14. A wheel alignment is performed.
  15. Finally, the VSA Sensor Neutral Position Memorization procedure is completed.

Required Tools and Parts

To perform this repair, technicians will use specific parts and specialized tools:

Parts Information:

Part Name Part Number Quantity
Gearbox Assembly Steering Kit 06530-T20-305 1
Washer Bolt (14X85) 90179-T20-A01 4
Washer Bolt (14x45) 90163-TGH-A01 2
Washer Bolt (14X85) 90130-T20-A00 1
Flange Bolt (14X80) 90108-T20-A00 3
Split Pin (3.0X22) (except Type R) 94201-30220 2
Washer Bolt (10X25) 90159-TBA-A00 3
Self-Lock Nut (12mm) (except Type R) 90215-SB0-003 6
Flange Nut (10mm) 90002-S10-000 2
Flange Bolt (14X50) 90181-TBA-A00 2
Flange Bolt (12X95) 90167-SEA-E11 2
Self-Lock Nut (14mm) (Type R) 90364-SJA-000 2
Castle Nut (14mm) (Type R) 90365-TA0-000 2

Required Materials:

  • Hondabond HT (Part Number: 08718-0004)

Tool Information:

Tool Name Tool Number Quantity
Subframe Adapter VSB02C00016 1
Ball Joint Thread Protector (12mm) 07AAF-SDAA100 1
Ball Joint Remover (28mm) 07MAC-SL00202 1
Subframe Alignment Pin 070AG-SJAA10S 1

Warranty Information

This repair is covered under the normal warranty. The warranty claim information for this service includes Operation Number 5130A3, a Flat Rate Time of 1.7 hours, Defect Code 03001, and Symptom Code 030225. The Template ID is A24095A for standard models and A24095B for Type R models, with Failed Part Numbers 53620-T22-A07 and 53620-T60-J43 respectively.

Owner Action

If you own a 2022-2024 Honda Civic and experience the steering wheel not automatically returning to center, it is recommended to contact an authorized Honda automobile dealer. They can confirm if your vehicle is affected by Service Bulletin 24-095 and perform the necessary repairs to address the Honda Civic EPS sticking issue.


Source: NHTSA ID: 11006250

Gallery

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Frequently Asked Questions

What is Honda Service Bulletin 24-095 about?
Honda Service Bulletin 24-095 addresses an issue in 2022-2024 Honda Civic vehicles where the steering wheel does not automatically return to center, particularly at highway speeds. This is often referred to as **Honda Civic EPS sticking** or slipping.
Which Honda Civic models are affected by the EPS sticking issue?
This service bulletin applies to all trim levels of the 2022, 2023, and 2024 Honda Civic models.
What is the repair for the Honda Civic EPS sticking problem?
The repair involves redistributing grease to the worm gear within the Electric Power Steering (EPS) gearbox assembly and replacing the end cap, spring, and spring seat. Specialized tools and parts, including Hondabond HT, are used for this procedure.
Will I be charged for the repair outlined in TSB 24-095?
The repair described in Service Bulletin 24-095 is covered under Honda's normal warranty. You should contact your authorized Honda dealer for specific details regarding your vehicle's warranty coverage.

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