2022 Honda Civic AC Not Cold: Condenser Leak Investigation

American Honda Motor Co., Inc. (AHM) has initiated a special data collection effort concerning certain 2022 Honda Civic vehicles. This initiative, identified as a "Request for Visit: 2022 Civic Condenser Leak (ACTION REQUIRED)", aims to understand the root cause of customer complaints regarding the air conditioning system.

This communication, sent on January 31, 2023, and expiring on February 14, 2023, directs Honda dealerships to identify and report vehicles exhibiting specific symptoms related to the A/C system. The primary goal is for AHM to inspect these vehicles before any repair attempts are made, ensuring a thorough understanding of the condition.

Symptoms

Owners of affected 2022 Honda Civic vehicles may experience their A/C system "A/C not blowing cold air". Technicians examining these vehicles might also observe an "oil stain on the condenser". These two conditions together are key indicators for the ongoing investigation into the Honda Civic AC not cold issue.

Investigation Scope and Qualifiers

AHM is specifically interested in 2022 Honda Civic vehicles that meet the following strict criteria. If your vehicle exhibits these conditions, it may qualify for the investigation:

• Oil Stain and AC Performance: There must be a confirmed "oil stain on the condenser", and the customer must be complaining that the "A/C not blowing cold air".
• Compressor Condition: The A/C compressor must not be seized.
• Condenser History: The A/C condenser must not have been previously replaced.
• Damage Assessment: There must be no impact damage to the A/C condenser, ruling out issues from vehicle accidents or other hazard damage.

Important Notes for Owners

It is crucial for owners to understand that American Honda wants to inspect qualifying vehicles prior to any repair attempts. This means if your 2022 Honda Civic is experiencing the Honda Civic AC not cold symptom with an oil stain, you should inform your dealership about these specific conditions. Attempting a repair before AHM's inspection could disqualify your vehicle from this particular data collection effort.

What to Expect at the Dealership

If your 2022 Honda Civic meets the outlined qualifiers, your dealership's Technical Information & Support (TIS) team will contact AHM. The dealership will be required to provide specific information via email to [email protected], including:

• Email Title Information: Model Year (e.g., 2020), Model Name (e.g., Accord), Issue (e.g., Brake Judder), and the Vehicle Identification Number (VIN).
• Email Body Information: Dealer Number, Your Name, Best Phone Number to be Reached, Current Mileage, and the DPTS#.

AHM has also indicated that as an appreciation gesture, technicians who successfully identify and report a qualifying vehicle that is accepted for the program may receive a Visa gift card.

NHTSA Citation

This information is based on NHTSA Manufacturer Communication ID 10231057.