2024 BMW Projected Modes and WiFi Not Functioning TSB

Owners of various 2024 BMW models equipped with Head Unit 5 (HU-H5) may experience issues where "Projected Modes (Apple CarPlay/Android Auto) do not connect in the vehicle." Simultaneously, the vehicle's WiFi system may be inactive and unable to be turned on. This problem, detailed in BMW Service Information Bulletin SIB 65 09 25, directly impacts the functionality of smartphone integration features that rely on a stable WiFi connection.

Symptoms

If you own a 2024 BMW and are experiencing this issue, you will notice that your smartphone's Projected Modes, such as Apple CarPlay or Android Auto, fail to connect. You may also find that the vehicle's internal WiFi system is not active and cannot be enabled through the infotainment settings. This prevents the seamless integration of your smartphone's apps and services with your car's display.

Diagnosis / Trigger Conditions

The root cause of the non-functional BMW Projected Modes WiFi and connectivity issues is identified as the BMW Navigation system not being enabled during the vehicle's Quality Check 1 (QC1) or Pre-Delivery Inspection (PDI) process. Projected Modes rely on a WiFi connection to transmit data, and the WiFi system itself depends on the BMW Navigation system being active to determine the vehicle's location and activate the correct regional WiFi frequencies (e.g., for the United States or Europe).

If the BMW Navigation system is not activated during PDI, the WiFi will not be enabled during the vehicle's setup, making Projected Modes impossible.

Repair Procedure Summary

To resolve the BMW Projected Modes WiFi issue, a BMW technician must enable the BMW Navigation System using specific diagnostic tools. The procedure outlined in SIB 65 09 25 involves the following steps:

1. Connect to ISTA: The vehicle must be connected to the ISTA diagnostic system.
2. Run Test Plan for Navigation: The technician will perform the test plan ABL-DIT-AS6100_SWT_UDS_AUTO, which is designed for "Automatically Enabling the Navigation."
3. Reset Transport Mode: After the BMW Navigation is enabled, the test plan ABL-DIT-AS6100_TRAMODE_RESET – "Delete Transport Mode" – must be executed. This is followed by completing the QC1 processes again within the test plan.
4. Verify Functionality: Finally, the technician will verify that the WiFi system can be activated and is fully functional, ensuring that Projected Modes can connect successfully.

Important Warnings

BMW states that this specific situation, where the BMW Projected Modes WiFi fails due to an incomplete or improperly performed PDI, is NOT covered under BMW warranty. This means that if your vehicle exhibits this problem, the repair costs may not be covered, as it is considered an issue arising from the initial dealer preparation process rather than a manufacturing defect.

What Owners Should Do

If you are experiencing problems with Apple CarPlay, Android Auto, or your vehicle's WiFi in your 2024 BMW, it is recommended to contact your authorized BMW dealership. Explain the symptoms you are observing, referencing BMW Service Information Bulletin SIB 65 09 25 if possible. Be aware of the warranty disclaimer regarding PDI-related issues.

Source: NHTSA ID: 11018546