2024 BMW G0x, G12, G20 Starter Motor Check SIB 12 06 24
BMW has released Service Information Bulletin SIB 12 06 24 for certain 2024 G0x, G12, and G20 series vehicles. This service action addresses a potential starter motor fault that can prevent the engine from starting. Owners should have their vehicle inspected at a dealership.

Also applies to
- BMW 330i
- 2024
- BMW 740i
- 2024
- BMW X6
- 2024
BMW has issued Service Information Bulletin SIB 12 06 24 to address a potential starter motor issue affecting certain 2024 G0x, G12, and G20 series vehicles equipped with B58C and B58D engines. This service action, which supersedes SI B12 06 24 dated August 2024, aims to check and, if necessary, replace the starter motor to prevent starting problems.
The service campaign is crucial for ensuring proper vehicle operation, particularly preventing situations where the engine fails to start. Owners of affected vehicles should arrange for an inspection at their BMW dealership.
Symptoms
The primary symptom of this issue is that the "engine does not start." This occurs because a bolting fault on the long bolt screws can cause the magnets within the starter motor to twist. When this happens, the power of the starter motor decreases, making it unable to crank the engine effectively.
Diagnosis and Trigger Conditions
To diagnose the starter motor issue, technicians will follow a specific procedure using the diagnostic system. This involves reading out the fault memory and navigating through the following path:
- Troubleshooting
- Functional structure
- Drive
- Engine start and Automatic Start/Stop function
- Pinion starter motor
- Starter motor and starter motor relay
- Engine start test module
After navigating this path, a function check will be initiated, and technicians will follow the instructions provided by the test module. This process helps determine if the starter motor is defective.
Repair Procedure Summary
If the diagnostic test module indicates that the starter motor is defective, it must be replaced. The repair involves following the repair instructions outlined in REP 12 41 020 for removing and installing/replacing the starter motor. It is also noted that some of these vehicles might be affected by technical campaign 0012230600, which involves programming control units for the DME/starter motor (B12 05 24). BMW recommends processing both technical actions concurrently if applicable.
Required Parts
Should a replacement be necessary, the following parts are required:
- Starter motor: Part Number 12 41 8 671 505 (1 quantity, only if necessary)
- Hexagon bolt: Part Number 07 12 9 907 896 (3 quantity, only if necessary)
Small parts like screws, nuts, and seals, which are required for replacement according to ISTA repair instructions, must be selected from the Electronic Parts Catalog and invoiced under the special repair code of this technical campaign.
Important Warnings and What Owners Should Know
- Pre-delivery check: For new vehicles, the starter motor should be checked and replaced if necessary before customer delivery.
- Existing vehicles: If your vehicle has already been delivered, the measure should be carried out during its next workshop visit.
- Other issues: It is important to note that if a potentially defective starter motor is diagnosed, but the issue stems from other components like wires, plug connections, or the pinion starter motor supply (which are outside the scope of this service action), these additional repairs may not be covered under this technical campaign. Customers will be notified that such issues may require separate diagnosis and repair.
- TREAD Act Reimbursement: The TREAD Act reimbursement procedure does not apply to the repair remedy for this Service Action.
Owner Action
If you own a 2024 BMW X5 manufacturer_communication or any other affected model, you should contact your authorized BMW dealership to schedule an appointment for the starter motor inspection. This service action, identified by Repair Code 0012240600, will be performed free of charge under warranty. Ensure that your vehicle's VIN is checked to confirm its eligibility for this service campaign.
Source: NHTSA ID: 11013434
Frequently Asked Questions
- What is Service Information Bulletin SIB 12 06 24 about?
- Service Information Bulletin SIB 12 06 24 details a service action by BMW to inspect and, if necessary, replace the starter motor in certain 2024 G0x, G12, and G20 series vehicles due to a bolting fault that can prevent the engine from starting.
- What are the symptoms of the starter motor issue?
- The primary symptom is that the "engine does not start." This is caused by a decrease in starter motor power due to twisted magnets resulting from a bolting fault.
- Which BMW models are affected by SIB 12 06 24?
- This service action affects certain 2024 BMW X5, 740i, X6, and 330i models, specifically those from the G0x, G12, and G20 series equipped with B58C and B58D engines.
- Will I be charged for the starter motor inspection or replacement?
- No, this is a service campaign, and the inspection and any necessary replacement of the starter motor will be performed free of charge under warranty by an authorized BMW dealership.
- What should I do if my 2024 BMW X5 manufacturer_communication issue prevents the engine from starting?
- If your 2024 BMW X5 or other affected model experiences this issue, contact your BMW dealership immediately to schedule an inspection and repair under Service Information Bulletin SIB 12 06 24. It is important to address this promptly to ensure reliable vehicle operation.
What BMW X5 owners report
Counted from the records in our database across 27 model years.
- 3,423
- Owner complaints
- 114
- Recalls
- 1,651
- Service bulletins
- 120
- Crashes reported
- 159
- Fires reported
- 132
- Injuries reported
The 2024 model year
145 complaints, the 10th most of 27 model years on file. Owners reported 9 crashes, 1 fire and 3 injuries for this year, which also has 8 recalls on file.
Engine, the system this article covers, accounts for 749 of 3,423 complaints (22%), including 13 for 2024.
Complaints by model year
| 2001 | 160 | |
|---|---|---|
| 2006 | 195 | |
| 2008 | 235 | |
| 2009 | 157 | |
| 2011 | 331 | |
| 2012 | 295 | |
| 2013 | 162 | |
| 2015 | 152 | |
| 2019 | 194 | |
| 2024 | 145 |
Most-reported systems
- Engine — 749
- Air Bags — 663
- Electrical System — 587
- Power Train — 475
- Fuel/Propulsion System — 335
Latest recalls for the 2024 model year
- 26V422000 — Service Brakes, Hydraulic (Jul 2026)
- 24V739000 — Electronic Stability Control (Esc) (Oct 2024)
- 24V697000 — Electronic Stability Control (Esc) (Sep 2024)
Recent owner reports about engine
The vehicle first reported a drivetrain malfunction and the message said to continue driving with reduced engine performance. The vehicle did get us home. I tested it the following day and received the same fault after a couple of miles of driving.
Read owner complaints →Check engine light keeps coming on. Brand new car. Took in to dealer and replaced a valve related to battery. 1 month later, light back on.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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