Service Bulletin

2023-2024 BMW Oil Pump Delivery Stop SIB 11 10 24

BMW has issued Service Information Bulletin (SIB) 11 10 24, a Delivery Stop for certain 2023-2024 X5, X6, X7, and 7 Series models. The issue involves engine oil pump mounting screws that may not have been tightened correctly, requiring replacement before vehicle delivery.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 BMW X5
2024 BMW X5 — 2024 BMW X5 oil pump delivery stop
Editorial illustration generated for this article.
SIB 11 10 24SI B11 10 24Delivery Stopengine oil pump mounting screwsBMW X5 oil pump delivery stopBMW X6 oil pump delivery stopBMW X7 oil pump delivery stopBMW 7 Series oil pump delivery stopF95F96
BMW 740i
2024
BMW X6
2024
BMW X7
2023–2024

BMW has released Service Information Bulletin (SIB) 11 10 24, a Delivery Stop action concerning specific 2023-2024 BMW vehicles. This bulletin, which is Revision 1 and replaces SI B11 10 24 dated December 2024, addresses a critical manufacturing issue related to the engine oil pump.

Important Warnings for Dealers and Owners

BMW has issued strict directives regarding vehicles affected by this Delivery Stop:

  • "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop."
  • "Please do not overfill the engine oil."

The Issue: Untorqued Engine Oil Pump Screws

The core problem identified in SIB 11 10 24 is that the engine oil pump mounting screws may not have been tightened with the correct torque during vehicle assembly. This manufacturing defect necessitates immediate attention to ensure proper engine function and longevity.

Affected BMW Models and Production Dates

This Delivery Stop impacts a small number of Model Year 2023-2025 BMW vehicles produced between July 30, 2022, and October 1, 2024. Specifically, the following models are included:

  • F95 X5 M Sports Activity Vehicle: Produced April 27, 2023
  • F96 X6 M Sports Activity Coupe: Produced May 23, 2023
  • G06 X6 Sports Activity Coupe: Produced August 23, 2023, and August 12, 2024
  • G07 X7 Sports Activity Vehicle: Produced July 30, 2022 – October 1, 2024
  • G70 7 Series Sedan: Produced September 14, 2022 – December 18, 2023

If you own a 2023 or 2024 BMW X5 oil pump delivery stop affected vehicle, it is crucial to have it inspected.

Repair Procedure Summary

The repair for this issue, detailed in Repair Instruction 11 41 000 "Removing and installing/replacing an oil pump," involves replacing the engine oil pump. Following the oil pump replacement, specific engine oil service procedures must be performed:

  • If the engine oil maintenance service task does not show "Recommended" or "Due" (or is not Bundling Eligible): Drain and refill the engine oil with 10.3 liters. The engine oil filter should not be replaced, and the CBS data should not be reset.
  • If the engine oil maintenance service task does show "Recommended" or "Due" (or is Bundling Eligible): Drain and refill the engine oil with 10.8 liters. In this case, the engine oil filter must be replaced, and the CBS data should be reset.

Required Parts and Materials

The repair requires specific parts depending on the vehicle model. Key components include the oil pump (Part Number 11 41 9 847 199), various sealing rings, gaskets, combination screws, and an oil pan. Additionally, engine oil (such as 0W-30 LL01FE, Part Number 83 21 5 A42 D33 or 83 21 5 A42 D39) and BMW Antifreeze/Coolant HT-12 (Part Number 83 19 5 A32 851 or 83 19 2 468 442) may be required.

Warranty and Claim Information

This Delivery Stop repair is covered under warranty. The primary Repair Code for this action is 0011870700. Dealers will use specific labor operation codes, such as 00 77 954 for replacing the engine oil pump, to claim reimbursement. Additional labor operations (00 00 105, 00 00 610) and Repair Code 85990501MP apply if the vehicle is under a BMW Maintenance Program and an oil service is due. The repair also qualifies for Alternative Mobility Solution (AMS) expense reimbursement.

What Owners Should Know

If you have purchased or are awaiting delivery of a 2023-2024 BMW X5 oil pump delivery stop affected vehicle, it is essential to ensure this Delivery Stop has been completed. Vehicles subject to this campaign will show as "Open" when checked in AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. The repair will be performed free of charge by an authorized BMW service center. This proactive measure ensures the safety and reliability of your vehicle.

NHTSA ID: 11013114

Frequently Asked Questions

What is the BMW Delivery Stop SIB 11 10 24?
Service Information Bulletin (SIB) 11 10 24 is a Delivery Stop issued by BMW for certain 2023-2024 X5, X6, X7, and 7 Series vehicles, addressing engine oil pump mounting screws that were not tightened to the correct torque during manufacturing.
Which BMW models are affected by the oil pump delivery stop?
This delivery stop affects specific 2023-2024 BMW F95 X5 M, F96 X6 M, G06 X6, G07 X7, and G70 7 Series Sedan models produced between July 30, 2022, and October 1, 2024.
What is the repair for the untorqued engine oil pump screws?
The repair involves replacing the engine oil pump according to BMW Repair Instruction 11 41 000. This also includes specific procedures for draining and refilling the engine oil, and potentially replacing the oil filter, depending on the vehicle's maintenance status.
Will I be charged for the repair related to SIB 11 10 24?
No, this is a Delivery Stop action and the repair, identified by Repair Code 0011870700, will be completed free of charge by authorized BMW service centers.

What BMW X5 owners report

Counted from the records in our database across 27 model years.

3,423
Owner complaints
114
Recalls
1,651
Service bulletins
120
Crashes reported
159
Fires reported
132
Injuries reported

The 2024 model year

145 complaints, the 10th most of 27 model years on file. Owners reported 9 crashes, 1 fire and 3 injuries for this year, which also has 8 recalls on file.

Engine, the system this article covers, accounts for 749 of 3,423 complaints (22%), including 13 for 2024.

Complaints by model year

Model years with the most complaints for the BMW X5
2001160
2006195
2008235
2009157
2011331
2012295
2013162
2015152
2019194
2024145

Most-reported systems

  1. Engine — 749
  2. Air Bags — 663
  3. Electrical System — 587
  4. Power Train — 475
  5. Fuel/Propulsion System — 335

Latest recalls for the 2024 model year

  • 26V422000 — Service Brakes, Hydraulic (Jul 2026)
  • 24V739000 — Electronic Stability Control (Esc) (Oct 2024)
  • 24V697000 — Electronic Stability Control (Esc) (Sep 2024)
All 2024 recalls →

Recent owner reports about engine

The vehicle first reported a drivetrain malfunction and the message said to continue driving with reduced engine performance. The vehicle did get us home. I tested it the following day and received the same fault after a couple of miles of driving.

2024 BMW X5 owner, Dec 2024

Check engine light keeps coming on. Brand new car. Took in to dealer and replaced a valve related to battery. 1 month later, light back on.

2024 BMW X5 owner, Jul 2024
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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