2024 BMW Models Central Information Display Flickering TSB

Symptoms

Owners of various 2024 BMW vehicles, including the 2024 BMW X5, may observe that the Central Information Display (CID) on the Multifunction Display flickers intermittently. This flickering is not constant; it typically occurs once every 15 to 50 seconds. Importantly, this issue does not generate any fault memory entries in the vehicle's diagnostic system.

Cause

The root cause of the 2024 BMW X5 Central Information Display flickering has been identified as unfavorable software residing within the vehicle's head unit. This software anomaly leads to the erratic display behavior.

Important Warnings and Notes

BMW has issued specific instructions for technicians regarding this issue, outlined in Service Information Bulletin SIB 65 35 24:

• Do not program the vehicle if its current I-level is already at 24-07-530 or a more recent version. In such cases, technicians should continue with standard diagnostic procedures.
• Always connect a BMW-approved battery charger/power supply (refer to SI B04 23 10) when performing any programming to ensure stable voltage throughout the process.
• The ISTA diagnostic system will automatically reprogram and code all programmable control modules that do not have the latest software I-level during this procedure.

Repair Procedure Summary

To resolve the 2024 BMW X5 Central Information Display flickering, technicians must first determine the vehicle's current I-level using applications like AIR or Key Reader/AWP (Aftersales Workplace). They must also read out the fault memory with ISTA. If any relevant fault memory entries are present, standard diagnosis must be performed before proceeding.

If no relevant fault memory is found and the vehicle's I-level is lower than 24-07-530, the head unit requires programming. The vehicle must be updated to I-level 24-07-530 or higher using ISTA version 4.48.2x (released July 11, 2024) or a newer version.

The programming process involves several critical steps:

1. Connect a battery charger to the vehicle to maintain stable voltage.
2. Connect the programming system (ISTA 4) to the vehicle.
3. Determine the necessary measures plan for the update.
4. Accept and fully work through the measures plan for the control units to be programmed, encoded, and enabled.
5. Follow the rework list provided by the system.
6. Depending on the rework list, carry out a vehicle test and delete any fault memory if needed.

After the programming has been fully completed, the functionality of the system must be checked to confirm the fix.

Warranty and Claim Information

This repair is covered under BMW's warranty programs. The specific Repair Code for this issue is 6512580200, which is labeled as "Headunit High HU-H Software error / internal device fault." This software solution is typically covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks, or the BMW Certified Pre-Owned Program.

Dealers are instructed to use specific labor operation codes for claiming the repair:

• 00 00 006: Carrying out vehicle test (Main work)
• 00 00 556: Carrying out vehicle test (Plusposition work)
• 61 21 528: Supporting voltage of the vehicle electrical system / recharging vehicle battery
• 61 00 730: Program/encode control unit(s), includes deleting the fault memory

If other Technical Campaigns are open, technicians may use those to update the vehicle to the required I-level, including the labor operations mentioned above. Dealers should refer to SI B01 01 20 or B01 07 20 for proper documentation and claiming procedures.

NHTSA Source: SIB 65 35 24