2021-2024 BMW Valvetronic Delivery Stop (B12 02 24)

What is a Delivery Stop?

A delivery stop is a critical action initiated by a manufacturer to prevent the sale or delivery of new or used vehicles to customers due to a potential safety defect or non-compliance issue. These stops are typically urgent and require immediate attention from dealerships to resolve the identified problem before the vehicle reaches the owner. The goal is to ensure that all vehicles meet safety and quality standards prior to being driven off the lot.

The BMW Valvetronic Delivery Stop (B12 02 24)

BMW Technical Service has issued an urgent update regarding the BMW Valvetronic Delivery Stop identified as B12 02 24. This communication, published on April 18, 2024, informs dealerships that the necessary remedy for vehicles affected by this specific delivery stop is now available. The associated bulletin has been updated on the Technical Information System (TIS), providing dealers with the latest instructions and procedures to address the Valvetronic issue.

This particular delivery stop impacts a range of 2021-2024 BMW models, including the X5, X6, XM, X7, and 740i. The Valvetronic system is BMW's variable valve lift system, which controls engine valve lift to optimize performance and fuel efficiency. Issues with this system can lead to various engine performance problems.

Remedy Availability and Dealer Process

BMW has confirmed that the remedy for the BMW Valvetronic Delivery Stop is now available for all affected Vehicle Identification Numbers (VINs). While there may be a slight delay due to system processing times, and the "Remedy Available" Green Check might not immediately display in ROSS systems, dealers are advised that the fix can proceed. This means that even if the system doesn't yet show the remedy as available, the necessary programming or repair can still be performed.

In situations where an RDR (Retailer Delivery Report) override is required because the system still indicates a delivery stop, dealers can proceed by entering the Repair Order (RO) number and the date the programming was completed. This ensures proper documentation and allows for the release of the vehicle.

Important Dealer Instructions

Dealerships must adhere to a critical instruction: if any vehicle affected by the BMW Valvetronic Delivery Stop also has other open campaigns, those additional campaigns must be completed before the vehicle is delivered to the customer. This ensures that all outstanding issues are resolved, maintaining vehicle safety and customer satisfaction.

What Owners Should Do

If you own a 2021-2024 BMW X5, X6, XM, X7, or 740i and are concerned about the Valvetronic Delivery Stop (B12 02 24), you should contact your authorized BMW dealership. They can check your vehicle's VIN to determine if it is affected and confirm that the necessary remedy has been applied or schedule an appointment to perform the required service. This service is typically performed free of charge under warranty for delivery stop issues.

Source: NHTSA ID: 10253898