Service Bulletin

2024 BMW X5/X7 Second Row Armrest Rattle Noise TSB

BMW has identified a potential rattle noise emanating from the second-row center armrest in certain 2024 BMW X5 and X7 vehicles. This manufacturer communication (TSB 10248087) addresses the issue, which occurs when the armrest is lowered but the center seat section is upright, particularly on…

ByAhmet Topcu — Founder & Editor-in-Chief2024 BMW X5
2024 BMW X5 — 2024 BMW X5 manufacturer_communication
Editorial illustration generated for this article.
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BMW X7
2024

Symptoms: Second Row Armrest Rattle Noise

Owners of certain 2024 BMW X5 and X7 models may experience a distinct "rattle noise" originating from the second-row center armrest. This noise is typically heard when the vehicle travels over uneven surfaces, such as cobblestone or rough roads. The specific condition that triggers this rattle is when the center armrest is in its lowered position, but the center section of the seat itself remains upright.

Diagnosis and Trigger Conditions

BMW Manufacturer Communication 10248087 describes the precise conditions under which this rattle noise manifests. The noise is most noticeable when the vehicle encounters vibrations from rough road surfaces. The source of the rattle has been identified as coming from the "pull tab marked with blue tape" within the armrest assembly. This specific detail helps technicians pinpoint the exact location of the issue.

Repair Procedure Summary

While the manufacturer communication identifies the problem and its source, it implies that a repair procedure is available through authorized BMW service centers. Owners experiencing this specific rattle noise in their 2024 BMW X5 or X7 should have their vehicle inspected. The repair will likely involve addressing the identified "pull tab marked with blue tape" to eliminate the unwanted sound.

Owner Action

If you own a 2024 BMW X5 or 2024 BMW X7 and notice a rattle noise from the second-row center armrest under the described conditions, it is recommended to contact your authorized BMW dealer. Inform them about the symptoms and reference BMW Manufacturer Communication 10248087. Your dealer will be able to diagnose the issue and perform the necessary repair.


Source: NHTSA ID: 10248087

Frequently Asked Questions

What is the issue described in BMW Manufacturer Communication 10248087?
BMW Manufacturer Communication 10248087 addresses a rattle noise that can be heard from the second-row center armrest in certain 2024 BMW X5 and X7 vehicles, particularly when driving on rough roads with the armrest lowered and the center seat section upright.
Which BMW models are affected by the second-row armrest rattle?
This rattle noise issue primarily affects 2024 BMW X5 and 2024 BMW X7 models, as detailed in the manufacturer communication.
What should I do if my 2024 BMW X5 has this rattle noise?
If your 2024 BMW X5 exhibits the described rattle noise from the second-row center armrest, you should schedule an appointment with an authorized BMW dealer. Mention BMW Manufacturer Communication 10248087 to assist them in diagnosing and resolving the issue.
Is the second-row armrest rattle a safety recall?
No, BMW Manufacturer Communication 10248087 is a Technical Service Bulletin (TSB), not a safety recall. TSBs provide guidelines for dealers to address common issues that may not pose a safety risk but affect vehicle performance or owner satisfaction.

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