2021-2023 BMW Steering Column Axial Noise TSB

BMW has released Technical Service Bulletin (TSB) NHTSA ID 10242691 to address a specific concern related to the steering system in several of its 2021-2023 models. This bulletin focuses on diagnosing and resolving unusual noises originating from the steering column. Owners experiencing a BMW X5 steering column noise should be aware of this communication.

This TSB is particularly relevant for owners who notice Unusual noises occur only when operating the steering column in the axial direction. This means the noise is present when the steering column is adjusted in or out, rather than during normal steering operation.

Symptoms

Owners may notice an unusual noise emanating from the steering column. This noise is specifically triggered when the steering column is moved along its axial direction, which is the movement typically associated with adjusting the steering wheel's reach (inward or outward).

Diagnosis / Trigger Conditions

The primary condition for this issue is the presence of noise during the axial adjustment of the steering column. If you can reproduce the BMW X5 steering column noise by adjusting the steering wheel's reach, your vehicle may be experiencing the condition described in TSB NHTSA ID 10242691.

Repair Procedure Summary

While the specific repair steps are detailed within the full TSB, this communication indicates that BMW has identified a procedure to address the unusual steering column noises. Typically, such issues might involve lubrication, adjustment, or replacement of specific components within the steering column assembly. For an accurate diagnosis and repair, your BMW dealership will refer to TSB NHTSA ID 10242691.

Owner Action

If your 2021-2023 BMW is exhibiting unusual noises when you adjust the steering column in the axial direction, it is recommended to schedule an appointment with an authorized BMW service center. Inform them about the specific symptoms you are experiencing, mentioning the BMW X5 steering column noise and its occurrence during axial adjustment. The technicians will be able to diagnose the issue using the guidelines provided in TSB NHTSA ID 10242691 and perform the necessary repairs.

Source: NHTSA ID 10242691