2021 BMW X5 Steering Groaning Noise TSB

Symptoms

Owners of certain 2021 BMW models may notice a specific BMW X5 steering groaning noise when operating the steering wheel's height adjustment feature. This noise is described as a "groaning type noise" that occurs during the adjustment process.

Diagnosis and Trigger Conditions

The groaning noise is specifically linked to the steering column's height adjustment mechanism. It is not a constant sound but manifests only when the steering wheel's vertical position is being changed. If you hear a BMW X5 steering groaning noise during this operation, your vehicle may be experiencing the condition described in this manufacturer communication.

Manufacturer's Communication

BMW has issued a manufacturer communication, identified by NHTSA ID 10239604, to address the BMW X5 steering groaning noise during height adjustment. This communication serves to inform dealerships about the issue and likely provides guidance on diagnosis and potential remedies. While the specific repair procedure is not detailed in the summary, manufacturer communications typically outline steps for technicians to resolve such concerns.

Owner Action

If you own a 2021 BMW X5, M5, X6, 745e, M8, 740i, M550i, 530e, M760i, 840i, 540i, X7, 530i, or M850i and experience a groaning noise when adjusting your steering wheel's height, it is recommended to contact your authorized BMW dealership. Inform them about the symptom and mention the manufacturer communication NHTSA ID 10239604. Your dealer will be able to diagnose the issue and perform any necessary repairs or adjustments as per BMW's guidelines.

Source: NHTSA ID 10239604